Term
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Definition
| specialized procedures, techniques, and knowledge required to get the job done |
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Term
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Definition
| getting work done through others |
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Term
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Definition
| Getting work done with a minimum of effort, expense or waste |
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Term
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Definition
| Accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction |
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Term
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Definition
Planning
Organizing
Leading
Controlling |
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Term
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Definition
Involves determining organizational goals and a means for achieving them
Encourages people to work harder
To work for extended periods of time
engage in behaviors directly related to goal accomplishment
Think of better ways for doing their job |
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Term
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Definition
| Deciding where decisions will be made who will do what jobs and tasks and who will work for whom in the company |
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Term
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Definition
| Involves inspiring and motivating workers to work hard to achieve organizational goals |
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Term
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Definition
| Monitoring progress goal achievement and taking corrective action when progress is not being made |
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Term
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Definition
Setting standards to achieve goals
Comparing actual performance to those standards
Making changes to return performance to those standards |
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Term
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Definition
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Term
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Definition
| Responsible for setting objectives consistent with top mangement's goals and for planning and implementing subunit strategies for achieving these objectives |
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Term
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Definition
| Train and supervise the performance of non-managerial employees who are directly responsible for producing the company's products or services |
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Term
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Definition
Plant Manager
Regional Manager
Divisional Manager |
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Term
| Specific Middle Manager Responsibilities |
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Definition
Plan and allocate resources to meet objectives
Monitor and manage the performance of the subunits and individual managers who report to them
Responsible for implementing changes or strategies generated by top management
Coordinate and link groups departments, and divisions within a company |
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Term
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Definition
Office Manager
Shift Supervisor |
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Term
| Responsibilities of First line Managers |
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Definition
Manage the performance of entry level employees who are directly responsible for producing a company's good or service
Don't supervise other managers |
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Term
| Secondary responsibilities of first line managers |
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Definition
Monitoring
Teaching
Short term planning
Encourage
Reward |
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Term
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Definition
| Facilitating team activities toward accomplishing a goal. |
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Term
| Are team leaders responsible for team performance |
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Definition
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Term
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Definition
| Bring intellectual, emotional, and spiritual resources to the team |
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Term
| Managers fulfill 3 major roles |
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Definition
Interpersonal
Informational
Decisional |
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Term
| Managers perform 3 subroles |
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Definition
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Term
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Definition
Ceremonial duties
Representing the company |
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Term
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Definition
| motivate and encourage workers to accomplish organizational objectives |
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Term
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Definition
| Deal with people outside of their units |
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Term
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Definition
| The informational role managers play when they scan their environment for information |
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Term
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Definition
| the informational role manager play when they share information with others in their departments or companies |
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Term
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Definition
| The informational managers play when they share information with people outside their departments or companies |
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Term
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Definition
| The decisional role managers play when they adapt themselves, their subordinates, and their units to change |
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Term
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Definition
| The decisional role managers play when they respond to severe problems that demand immediate action |
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Term
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Definition
| The decisional role managers play when they decide who gets what resources and in what amounts |
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Term
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Definition
| The decisional role managers play when they negotiate schedules, projects, goals, outcomes, resources, and employee raises |
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Term
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Definition
| The ability to work with others |
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Term
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Definition
| the ability to see the organization as a whole, understand how the different parts affect each other, and recognize how the company fits into or is affected by its environment |
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Term
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Definition
| An assessment of how enthusiastic employees are about managing the work of others |
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Term
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Definition
Insensitive to others by virtue of their abrasive, intimidating, and bullying management style.
Cold and aloof, or arrogant
betraying trust
Overly political and ambitious |
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Term
| Managers fail because of: |
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Definition
Unable to make the most basic transition to managerial work
quit being being hands on |
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