Term
Management Versus Leadership:
-A manager could also be a ___, but they are ________
-You will most likely be ___ first
-May become leaders ___ |
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Definition
| leader; not the same; managers; later |
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Term
| a group of people that run an organization |
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Definition
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| represents a person or group of people, leaders inspire, guide, lead a group for a common purpose |
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Term
Specific areas of practice management:
-Basic ___
-Service ___
-Practice, business, and government ___
-___ and office automation
-Quality ___ issues
-Risk management and professional liability |
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Definition
| management; planning; rules; Computers; improvement |
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Term
What does this define?
-Tests how work is organized & considers what methods are more effective to do the job by increasing employees’ productivity
-Clinics may try different strategies to improve something (ex: going paperless) |
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Definition
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What does this define?
-Determines the most effective practices to organize & expand
-Used in larger clinics, to set up multiple management levels |
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Definition
| Administrative management |
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Term
What management style is this?
-Focuses on the effects of changes on workers, interested in understanding workers' behaviors and motivation
-Goal: to create positive relationships between workers & managers so workers feel valued
-Workers who feel valued work harder & more accurately |
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What management style does this describe?
-Uses data to improve process or products
-Goal: interested in cutting costs & improving speed of production
-Ex: Hearing aid companies |
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Definition
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Term
| workers make decisions & manage their own work, managers contribute little, motivated workers outshine others who just show up |
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Definition
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Term
| managers listen well & view themselves as team members, act on workers’ concerns, more like a mentor than boss |
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Definition
| Management by walking around |
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Term
| solicits feedback from everyone in open forums, talk about advantages & limitations of ideas, good communication when superiors listen to workers |
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Definition
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Term
| do not consider subordinates’ ideas, style offers organization and conformity by workers may lack motivation |
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Term
superiors choose policies that will serve the business &
employees best, managers ask for feedback from subordinates before making decisions, creates loyal & motivated workers |
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Definition
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Term
Controversial Topic: Benefits from Manufacturers
-___ specific # of units, earn reward
-Ethical practice boards often rule that above behaviors are ___
-Concern: owner may ___ patient care to help the
business |
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Definition
| Sell; unethical; compromise |
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Term
| A person’s buying decisions determine what, how, & for whom goods/services will be produced. Example? |
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Definition
| Market Economy. More hearing aids are manufactured when more individuals decide to buy hearing aids |
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Term
| Total market value of all final goods & services produced in a country in a specific year, published 4X/yr. Shows growth of goods/services over the past quarter |
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Definition
| Gross Domestic Product (GDP) |
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Term
| amount charged to borrow money |
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Definition
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Term
| interest rate at which banks can borrow funds from the Federal Reserve bank |
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Definition
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Definition
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| difference between the Federal Reserve rate and the retail interest rate |
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