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Management and Supervision
Management 211, Test 1 Winter 09
24
Management
Undergraduate 3
01/28/2009

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Cards

Term
What is management?
Definition
Achieve company goals by decision making with company resources
Term
What are the levels of Management?
Definition
Top, Middle, Supervisory
Term
What is Responsibility?
Definition
Obligation to accept manager's delegated authority. Remember Accept managers authority
Term
What do managers do?
Definition
Managing resources to meet companies objectives
Term
What functions are performed by managers?
Definition
planning, organizing, staffing, leading, controlling
Term
What skills are required for Management?
Definition
Conceptual, Human Relations, Administrative, Technical
Term
What roles do managers play?
Definition
Leader, Spokesperson, Resource Allocator
Term
What are the basic resources?
Definition
Physical, Human, Financial
Term
What are 3 majors types of relationships?
Definition
Personal, Organizational, External
Term
What are basic steps involved in planning?
Definition
Set goal, indentify future conditions affecting goal, develop plan, implement plan, monitor plan, evaluate effectiveness of plan
Term
Define Objectives
Definition
Goals, and desired results for organization and its parts
Term
What is a contingency plan?
Definition
Advanced planning for problems that might occur
Term
What is a standing plan?
Definition
Used repeatedly
Term
What is a single use plan
Definition
Used for specific purpose, then discarded. Mostly used once
Term
What are six steps in decision Making
Definition
Define idea, possible alternative solutions, evaluate relevant information about alternatives, select preferred alternative, implement decision, follow up
Term
What are the elements involved in decision making?
Definition
Decision may not be needed, May involve the future, is a conscious process, involves more than one alternative
Term
What is a programmed and un-programmed decision?
Definition
Programmed occur frequently (payroll) and unprogrammed occurs sparatically (incident response)
Term
What are ethics?
Definition
Standards used to judge rightness and wrongness of behavior towards others
Term
What is a code of conduct?
Definition
Outline proper practices for corporation
Term
What are the four stages of organizational growth?
Definition
One person, with assistants added, line, line and staff
Term
What are the 3 different departments?
Definition
Functional, product, and matrix
Term
What are the 3 types of authority?
Definition
Advisory, Line, and Functional
Term
What is downsizing?
Definition
Removing unnecessary levels of management, reducing expenditures to meet goals
Term
What is reengineering?
Definition
Starting from scratch
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