Term
| Fundamental attribution error |
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Definition
| Overestimates internal factors and underestimates external forces as influences on someone's behavior |
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| One attribute is used to develop an overall impression |
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| The tendency to define problems from one's own point of view. |
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| The assignment of personal attributes to other individuals |
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| The systematic attempt to influence how others perceive us |
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| being relaxed, secure, and unworried. |
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| the extent to which one believes that what happens is within one's control |
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| the extent to which one believes that what happens is within one's control |
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Definition
| the degree to which a person tends to defer to authority |
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| The extent to which someone is emotionally detached and manipulative. high-mach=THE PRINCE |
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| discomfort felt when attitude and behavior are inconsistent |
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| Organizational citizenship behaviors |
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Definition
| things people do above and beyond basic job requirements |
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| a person oriented toward extreme achievement, impatience, and perfectionism |
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Definition
| the pursuit of one's full potential through a personal health-promotion program. |
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Term
| commercializing innovation |
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Definition
| turns ideas into products or processes that can increase profits. |
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Definition
| change agent who tries to change the behavior of another person or social system |
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Definition
| discrepancy between a desired and actual state of affairs |
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Definition
| aligns the organization with anticipated future challanges |
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| bends and adjusts existing ways to improve performance |
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Definition
| the phase during which a feeling of need for change is created. |
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Definition
| the phase where a planned change actually takes place |
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| phase at which change is stabilized by creating acceptance, provicing resource support, and using positive reinforcement |
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Definition
| pursues change through formal authority and / or the use of rewards or punishments |
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| rational persuasion strategy |
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Definition
| pursues change through empirical data and rational argument |
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Definition
| pursues change by participation in assessing change, needs, values, and goals |
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Definition
| collaborative process of collecting data, using it for planning, and evaluating the results |
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Definition
| structured activity that helps create change for organization development. |
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Definition
| capacity to punish or withhold positive outcomes as a means of influence |
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Definition
| capacity to influence by virtue of formal authority, or rights of an office |
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Definition
| capacity to influence other people because of specialized knowledge |
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Definition
| capacity to influence other people because of their desire to identify personally with you |
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| follower-centered and committed to helping others in their work |
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Definition
| enables others to gain and use decision-making power |
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Definition
| task over people. unilateral comand-and-control |
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Definition
| "do the best that you can and don't bother me" |
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Definition
| encourages participation with emphasis on task and people |
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Definition
| directs the efforts of others through tasks, rewards, and structures |
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Term
| transformational leadership |
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Definition
| inspirational and arouses extraordinary effort and performance |
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Definition
| ability to manage our emotions in social relationships |
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Definition
| honesty, credibility, and consistency in putting values into action |
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Definition
| activates positive psychological states to achieve self-awareness and positive self-regulation |
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| person's belief that working hard will result in high task performance |
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Definition
| person's belief that various outcomes will occur as a result of task performance |
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Definition
| value assigned to work-related outcomes |
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Definition
| behavior followed by pleasant consequences is likely to be repeated |
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Definition
| control of behavior by manipulating it's consequences |
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Definition
| strengthens a behavior by making a desirable consequence contingent on it's occurrence |
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Definition
| strengthens a behavior by making the avoidance of an undesirable consequence contingent with its occurrence |
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| discourages a behavior by making an unpleasant consequence contingent on its occurrance |
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Definition
| discourages a behavior by making the removal of a desirable consequence contingent on its occurance |
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