Term
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Definition
| A change agent who takes leadership responsibility for changing the existing pattern of behavior of another person or social system |
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Term
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Definition
| viewed on a negative scale |
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Term
| Characteristics of a Change Leader |
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Definition
Confident of ability
Willing to take risks
Seizes opportunity
Expects surprise
Makes things happen
Calculated Risks
Tanner Brandell |
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Term
| Characteristics of a Status Quo Manager |
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Definition
Threatened by change
Bothered by uncertainty
Prefers predictability
Supports the status quo
Waits for things to happen
Matt Seidel |
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Term
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Definition
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Term
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Definition
Initiatives come from senior management. Success depends on support of middle-level and lower-level workers
also known as a mandate |
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Term
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Definition
Initiatives for change come from any and all parts of the organization, not just top management. Made possible by employee empowerment, employee involvement and employee participation
known as revolution |
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Term
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Definition
| Bends and adjusts existing ways to improve performance. (Small change: Blinking left hand turn signal in CoMo) |
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Term
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Definition
| Results in a major and comprehensive redirection of the organization. (Complete change: Bike Blv, Concrete wall down College Ave.) |
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Term
| Why people don't like change |
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Definition
Fear of the unknown
Disrupted Habits
Loss of confidence
loss of control
poor timing
work overload
loss of face
lack of purpose |
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Term
| Take 5 minutes to look at Slide _____ |
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Definition
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Term
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Definition
Unfreezing
Changing
Refreezing
Improvising |
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Term
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Definition
| phase during which a situation is prepared for change |
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Term
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Definition
| the phase where a planned change actually takes place |
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Term
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Definition
| phase at which change is stabilized |
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Term
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Definition
| Makes continual adjustments as changes are being implemented |
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Term
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Definition
| Pursues change through formal authority and/or the use of rewards or punishments |
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Term
| Rational Persuasion Strategies |
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Definition
| pursues change through empirical data and rational argument |
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Term
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Definition
| pursues change by participation in assessing change needs, values, and goals |
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Term
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Definition
| belief that everyone should/could know everything about everyone |
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Term
| managers target what kind of change? |
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Definition
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Term
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Definition
| no correct answer, open ended assignments, |
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Term
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Definition
| rule based, manualized, routine, and assembly line type shit |
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Term
| what type of people do managers look for? |
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Definition
self directed
motivated
skilled over being told/forced |
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Term
| how is business culture changing |
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Definition
| moving to respecting people instead of replacing people |
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