Shared Flashcard Set

Details

Management 300 - chapter 3
test 2
28
Management
Undergraduate 3
10/14/2008

Additional Management Flashcards

 


 

Cards

Term
Organizational Environment
Definition
All elements existing outside the organization's boundaries that have the potential to affect the organization.
Term
General Environment
Definition
The layer of the external environment that affects the organization indirectly.
Term
task environment
Definition
the layer of the external environment that directly influences the organization's operations and performance
Term
internal environment
Definition
the environment that includes the elements within the organization's boundaries
Term
international dimension
Definition
portion of the external environment that represents events originating in foreign countries as well as opportunities for U.S. companies in other countries
Term
technical dimension
Definition
the dimension of the general environment that includes scientific and technological advancements in the industry and society at large
Term
Sociocultural Dimension
Definition
the dimension of the general environment representing the demographic characteristics, norms, customs, and values of the population within which the organization operates
Term
Economic dimension
Definition
the dimension of the general environment representing the overall economic health of the country or region in which the organization operates
Term
legal-political dimension
Definition
the dimension of the general environment that includes federal, state, and local government regulations and political activities designed to influence company behavior
Term
pressure group
Definition
an interest group that works within the legal-political framework to influence companies to behave in socially responsible ways
Term
customers
Definition
people and organizations in the environment who acquire goods or services from the organization
Term
competitors
Definition
other organizations in the same industry or type of business that provide goods or services to the same set of customers
Term
suppliers
Definition
people and organizations who provide the raw materials the organization uses to produce its output
Term
labor market
Definition
the people available for hire by the organization
Term
boundary spanning
Definition
roles assumed by people and/or departments that link and coordinate the organization with key elements in the external environment
Term
merger
Definition
the combining of two or more organizations into one
Term
joint venture
Definition
a strategic alliance or program by two or more organizations
Term
culture
Definition
the set of key values, beliefs, understandings, and norms that members of an organization share
Term
symbol
Definition
an object, act, or event that conveys meaning to others
Term
story
Definition
a narrative based on true events that is repeated frequently and shared among organizational employeees
Term
hero
Definition
a figure who exemplifies the deeds, character, and attributes of a strong corporate culture
Term
slogan
Definition
a phrase or sentence that succinctly expresses a key corporate value
Term
ceremony
Definition
a planned activity that makes up a special event and is conducted for the benefit of an audience
Term
adaptability culture
Definition
a culture characterized by values that support the company's ability to interpret and translate signals from the environment into new behavior responses
Term
achievement culture
Definition
a results-oriented culture that values competitiveness personal initiative, and achievement
Term
involvement culture
Definition
a culture that places high value on meeting the needs of employees and values cooperation and equality
Term
consistency culture
Definition
a culture that values and rewards a methodical, rational, orderly way of doing things
Term
cultural leader
Definition
a manager who uses signals and symbols to influence corporate cultre
Supporting users have an ad free experience!