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Mana test 4
Chapter 7
23
Management
Undergraduate 3
11/17/2013

Additional Management Flashcards

 


 

Cards

Term
stress
Definition
the unconscious preparation to fight or flee that a person experiences when faced with any demand
Term
stressor
Definition
the person or event that triggers the stress response
Term
distress
Definition
the adverse psychological, physical, behavioral, and organizational consequences that may arise as a result of stressful events
Term
strain
Definition
distress
Term
homeostasis
Definition
a steady state of bodily functioning and equilibrium
Term
ego-ideal
Definition
the embodiment of a person's perfect self
Term
self-image
Definition
how a person sees himself or herself, both positively and negatively
Term
workaholism
Definition
an imbalanced preoccupation with work at the expense of home and personal life satisfaction
Term
participation problem
Definition
a cost associated with absenteeism, tardiness, strikes and work stoppages, and turnover
Term
performance decrement
Definition
a cost resulting from poor quality or low quantity of production, grievances, and unscheduled machine downtime and repair
Term
compensation award
Definition
an organizational cost resulting from court awards for job distress
Term
type a behavior pattern
Definition
a complex of personality and behavioral characteristics, including competitiveness, time urgency, social status insecurity, aggression, hostility, and a quest for achievement
Term
personality hardiness
Definition
personality characterized by commitment, control, and challenge and, hence, resistant to distress
Term
transformational coping
Definition
a way of managing stressful events by changing them into less subjectively stressful events
Term
self-reliance
Definition
a healthy, secure, interdependent pattern of behavior related to how people form and maintain supportive attachments with others
Term
counterdependence
Definition
an unhealthy, insecure pattern of behavior that leads to separation in relationships with other people
Term
over-dependence
Definition
an unhealthy, insecure pattern of behavior that leads to preoccupied attempts to achieve security through relationships
Term
preventive stress management
Definition
an organizational philosophy according to which people and organizations should take joint responsibility for promoting health and preventing distress and strain
Term
primary prevention
Definition
(the stage in preventive stress management) designed to reduce, modify, or eliminate the demand or stressor causing stress, positive thinking
Term
secondary prevention
Definition
(the stage in preventive stress management) designed to alter or modify the individual's or the organization's response to a demand or stressor, physical exercise
Term
tertiary prevention
Definition
(the stage in preventive stress management) designed to heal individual or organizational symptoms of distress and strain, opening up to others
Term
psychoanalytic stress
Definition
discrepancy between the idealized self and the real self-image
Term
Achilles' heel phenomenon
Definition
a person breaks down at his or her weakest point
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