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Man Exam 2
ch 6-10
125
Management
Undergraduate 3
10/07/2012

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Cards

Term
entrepreneurship
Definition
evaulation, and exploitation of opp.
Term
entrenpreneurial opp
Definition
occasaion to bring into existence of new products and services tht allow ouputs to be sold at a price greater than their cost of production
Term
entrepreneur
Definition
indivdual who indentifies evaluates and exploits opp
Term
opp. indentification

entrepreneurial alertness
Definition
an individuals ablity to notice and be sensitive to new info about objects incidents and patterns of behvior in the envirnment
Term
opp. indentification

info asymmetry
Definition
both new info and old info and no two people share all of this info at the same time
Term
opp. indentification

social networks
Definition
individuals pattern of social relationship
Term
opp. indentification

means-end relationships
Definition
ability of entrepreneurs to understand how to turn a new tech into a product or service that will be valued by consumers
Term
opp evaluation
Definition
an entrep decides whether he/she has just a ood idea or a viable opp. that will provid the desired outcomes
Term
feasibility analysis
Definition
helps entrep understand whether an idea is prcatical
Term
entrep risk
Definition
likelihood and magnitude of the opp downside loss
Term
downside loss
Definition
resources the entrep could lose if the opp does not succeed
Term
factors that my influence the accuracy of an entrep. risk preception

law of small numbers
Definition
individuals rely on a small sample of info to inform their decisions
Term
factors that my influence the accuracy of an entrep. risk preception

illusion of control
Definition
entrep overestimate the extent to which they can control the outcome of an opp.
Term
exploitation
Definition
activities and investments committed to gain returns from the new product or service arising from the opp
Term
angel investor
Definition
wealthy individuals who provide capital to new companies
Term
venture captialists
Definition
firms that raise money from investors an then use this money to make investmesnts in new firms
Term
bank financing
Definition
entrep obtains financing from a financial instituation in the form of a loan
Term
corporate entrepreneurship
Definition
individ or grioups of indiv in an existing corp create a new org or instigate renewal or innovation within that corp
Term
sustained regeneration
Definition
firms develop new cultures processes or structures to support nw product innovtions in current markets as well as existing products into new markets
Term
org ewjuvenation
Definition
improving the firms ability to execute strategies and forces on new processes instead of new products
Term
strategic renewal
Definition
fir attempts to alter its own competitive strategy
Term
domain definition
Definition
a firm proactively seeks to create a new products market position that competitors have not recognized
Term
commericial entrepreneurship
Definition
indiv or corp that presure entre opp for the purposes of generating sales and profits
Term
social entrepreneurship
Definition
recognition evaluation and exploitation of opp that create social value as opposed to personal or shareholder wealth
Term
social value
Definition
basic long-standing needs of society and has little to do with profits
Term
planning
Definition
process of determining how the org can get where it wants to go and what it will do to accomplish its objectivies
Term
primary purpose of planning
Definition
to facilitate the accomplishment of entreprise and objectivites
Term
org obj
Definition
target toward which the open management system is directed
Term
org purpose
Definition
what the org exist to do given a particular group of customers and customer needs
Term
management should set objectivies:

market standing
Definition
where it would like to be in relation to its competitors
Term
management should set objectivies:

innovation
Definition
outlining its commitment to the development of new methods of operations
Term
management should set objectivies:

productivity
Definition
outlining the target levels of production
Term
management should set objectivies:

physical and financial resources
Definition
regarding the use acquistion and maintenance of capital and monetary rsources
Term
management should set objectivies:

profitablity
Definition
that specify the profit the company would like to generate
Term
management should set objectivies:

managerial performance and development
Definition
specify rates and levels of managerial productivity and growth
Term
management should set objectivies:

worker performance and attitude
Definition
specify rates and levels of worker productivity as well as desirable attitudes for workers to poses
Term
management should set objectivies:

public responsibility
Definition
indicate the companys respinsibilities to its customers and society and be extent to which the company intends to live up to those reponsibilites
Term
short term obj
Definition
targets to be achieved in 1 year or less
Term
intermediate term obj
Definition
targets to be achieved in 1 to 5 years
Term
long term obj
Definition
targets t be acieved in 5 to 7 years
Term
suboptimization
Definition
condition wherein subjectivites are conflicting or not directly imed at accomplishing the overall org objective
Term
strategy implementation
Definition
putting formulated strategies into action
Term
interacting skill
Definition
ability to manage people during implementation
Term
allocationg skills
Definition
ablility t provide the org. resouces necessary to implementa strategy
Term
monitoring skills
Definition
ablility to use info to determine whether a problem hasa arisen that is blocking implementation
Term
orginizing skill
Definition
ablility to create throughout the org. a network of people who can help sove implementaion problems as they occur
Term
strategic control
Definition
monitoring and evaluating the strategic managemet process as a whole to ensure that it is operating perperly
Term
tactical planning
Definition
short range planning that emphasizes the current operations of various parts of the org.
Term
competitive dynamics
Definition
process by which firms undertake strategic and tactical actions and how competitors respond to these actions
Term
competitor awareness
Definition
how mindful a company is of its competitors actions
Term
dephi techinque
Definition
circulating questionnaires on a specific problem among group members, sharing the questionnaire results with them and then continuing to recirculate and refine indivdual responses until a consensus rgarding the problem is reached
Term
nominal group tech.
Definition
useful process for helping groups make decisions and ensure that each group member has equal participation in making the group decision
Term
brainstorming
Definition
group decision making process in which negative feedback on any suggested altern. by any group member is forbidden until all members have presented alten. that thy perceve as valuable
Term
decision tree
Definition
graphic decision making tool typically used to evaluate decisions involving a series of steps
Term
expected value
Definition
=income times probability
Term
probability theory
Definition
decision making tool used in risk sistuations
Term
uncetainty
Definition
situations where the probabilitythat a particular outcome will occur is not known in advance
Term
risk
Definition
situatioins in which statisical probabilities can be attributed to alternative potential outcomes
Term
bias
Definition
departures from rational theory tha produce suboptimal decisions
Term
heuristics
Definition
rules of thumb to make decisions
Term
intuition
Definition
an individuals inborn ability to synthsize info quickly and effectively
Term
satisfice
Definition
individual makes a decision that is not optimal but is good enough
Term
bonded rationality
Definition
managers are bounded in terms of time, computational power, and knowledge when making decisions
Term
paradox of choice
Definition
having too many altern. that may demotivate decision makers
Term
rational decision making process
Definition
steps the decision maker takes to arrive at this choice
Term
element of decision situation
Definition
decison makers
goals to be served
relevent altern
ordering of altern
choice of altern
Term
relevent alternatives
Definition
considered feasible for solving an existing problem and for implementation
Term
marketing orientation
Definition
look on themselves as commodities that are only as valuable as the decisions they make
Term
hoarding orientations
Definition
the desire to perserve the status quo as mch as possible
Term
exploitative orientaion
Definition
believe that the source of all good is outside themselves and they are willing to steal ideas as nesessary to make good decisions
Term
receptive orientaion
Definition
believe that the source of all goo is outside hemselves and therefore they rely heavily on suggestions rom other org. members
Term
consensus
Definition
agreement on a decision by all the individuals involved in making that decision
Term
levels of management
Definition
lover level
middle level
upper level
Term
scope of the decision
Definition
proportion of the total managment system that the decisio will affect
Term
nonprogrammed decision
Definition
typically a one shot decision that is usually less structured than programmed decisions
Term
programmed decisions
Definition
routine and repetitive and the org typically develops specific ways to handle such decisions
Term
decision making
Definition
process of choosing the best alternative for raching objectives
Term
decision
Definition
choice mae b/w 2 or more available altern.
Term
Change agent
Definition
the individual inside or outside the organization who tries to modify the existing organizational situation
Term
People factors
Definition
attitudes, leadership skills, communication skills, and all other characteristics of the human resources within the organization
Term
Structural factors
Definition
organizational controls, such as policies and procedures
Term
Technological factors
Definition
any types of equipment or processes that assist organization members in the performance of jobs
Term
Technological change
Definition
modifying the level of technology in the management system
Term
Structural change
Definition
change aimed at increasing organizational effectiveness through modifications to the existing structure
Term
People Change
Definition
increasing organizational effectiveness by changing certain aspects of organization members such as employee’s attitudes and leadership skills
Term
Organizational Development (OD)
Definition
The process of people change
Term
Grid Organizational Development (Grid OD)
Definition
a commonly used organization development technique based on a theoretical model called the managerial grid
Term
Managerial grid
Definition
a theoretical model based on the premise that concern for people and concern for production are the two primary attitudes that influence management style
Term
Stress
Definition
the bodily strain that an individual experiences as a result of coping with some environmental factor
Term
Stressor
Definition
An environmental demand that causes people to feel stress
Term
Workplace bullying
Definition
individuals being isolated or excluded socially and having work efforts devalued
Term
Conflict
Definition
A struggle that results from opposing needs or between two or more people
Term
Compromise
Definition
the parties to the conflict settle on a solution that gives both of them part of what they wanted
Term
Avoiding
Definition
a conflict management technique whereby managers simply ignore the conflict
Term
Forcing
Definition
A technique where managers use authority to declare that conflict has ended
Term
Resolving
Definition
A technique for managing conflict by working out the differences between managers and employees
Term
Virtual Corporation
Definition
an organization that goes significantly beyond the boundaries and structures of a traditional organization by comprehensively “tying together” a company’s stakeholders-employees, suppliers, and customers-via an elaborate system of e-mail and other internet- related vehicles such as videoconferencing
Term
Virtual teams
Definition
Groups of employees formed by managers that are different from traditional teams by having members go in far-away locations and meet using internet technology to discuss problems
Term
Virtual training
Definition
A training process that is different from traditional training such as learning how to use internet technology
Term
Virtual Office
Definition
A work arrangement different from the traditional environment
Term
Organizational effectiveness is because of
Definition
People factors
Structure factors
Technology factors
Term
Human resource management skill
Definition
the ability to take actions that increase the contributions of individuals within the organization
Term
Appropriate human resources
Definition
refers to the individuals within the organization who make a valuable contribution to management system goal attainment. This contribution results from their productivity in the positions they hold
Term
Steps in Providing Human Resources
Definition
Recruitment
Selection
Training
Performance appraisal
Term
Recruitment
Definition
is the initial attraction and screening of the supply of perspective human resources available to fill a position. The purpose is to narrow a large group of prospective employees to a small one
Term
Job analysis
Definition
determining a job description and activities a job entails
Term
Job specification
Definition
the characteristics of the individual who should be hired for the job.
Term
Knowing Sources of Human resources
Definition
Knowing where to recruit and what strategies to use to attract job applicants in a competitive marketplace
Term
Human resource inventory
Definition
consists of information about the characteristics of organization members
Term
Wikstrom 3 types of records for a human resource inventory
Definition
Management inventory card
Position replacement card
Management manpower replacement card
Term
Management inventory card
Definition
strengths, weakness, how long working for company
Term
Position replacement card
Definition
what would happen to someone’s present position if they were selected to be moved within the organization or if he decided to leave.
Term
Management manpower replacement card
Definition
performance rating and promotional potential when a company is trying to fill a particular position
Term
Succession Planning
Definition
is the process of outlining who will follow whom in various organizational positions
Term
Sources Outside the Organization
Definition
Competitors
Employment agencies
Readers of certain publications
Educational institutions
Term
Equal Employment Opportunity Commission (EEOC)
Definition
to enforce federal laws prohibiting discrimination on the basis od race, color, religion, sex, and national origin in recruitment hiring, firing, layoffs, and all other employment practices
Term
Affirmative Action Program
Definition
purpose is to eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/ or disadvantaged individuals
Term
Selection
Definition
choosing an individual to hire from all those who have been recruited
Term
Testing
Definition
examining human resources for qualities relevant to performing available jobs
Term
Testing

4 categories
Definition
Aptitude tests-potential to preform a task,
Achievement tests-level of skill or knowledge
Vocational interest tests-measure an individuals interest in various jobs
Personality tests
Term
Assessment center
Definition
is a program (not a place) in which participants engage in a number of individual and group exercises constructed to simulate important activities at he organizational levels to which they aspire
Term
Training
Definition
process of developing qualities in human resources that will enable them to be more productive and thus contribute more to organizational goal attainment
Term
Training needs
Definition
are the information or skill areas of an individual or group that require further development to increase the productivity of that individual or group
Term
Performance Appraisal
Definition
process of reviewing individuals past productive activity to evaluate the contribution they have made toward attaining management system objectives.
Term
Performance Appraisal

4 forms
Definition
Rating scale
Employee comparisons
Free-form essay
Critical form essay
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