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LIS 7004, Midterm
Management, Week 5
17
Library Information Skills
Graduate
03/11/2012

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Cards

Term
"The limitations on decision making caused by costs, human abilities, time, technology, and availability of information."
Definition
Herbert Simon
Term
Risk management strategies (3)
Definition
Fight, flight, and flow
Term
Types of decisions (2)
Definition
Programmed - routine and regular
Non-programmed - rarer, risky
Term
Decision styles (5)
Definition
Directive, analytical (high risk tolerance), behavioral, conceptual, reactive
Term
Types of solutions (5)
Definition
Interim, adaptive, corrective, preventative, contingency
Term
Decision aids - quantitative techniques (4)
Definition
Simulation modeling, monte carlo, queuing theory, game theory
Term
Game Theory - who and what?
Definition
Von Neumann and Morgenstern, competitive outcome
Term
Maximim
Definition
Choose alternative with the best of the worst possible payoffs
Term
Maximax
Definition
Choose alternative with the best possible payoff
Term
Laplace
Definition
Choose alternative with best average payoff
Term
Minimax regret
Definition
Choose alternative with that has the least of the worst regrets
Term
Qualitative techniques (5)
Definition
Executive opinions, consumer surveys, outside opinion, opinions of managers and staff, delphi technique
Term
Forecasting methods (4)
Definition
Trend (long-term), seasonality, irregular variations, random variations
Term
"Managers are too busy to plan."
Definition
Mintzberg
Term
Levels of planning (4)
Definition
Short-range, intermediate, long-range, continuous
Term
Planning steps (6)
Definition
Objectives
Policies
Procedures
Rules
Programs
Budgets
Term
Types of policies (4)
Definition
Originated (top-down), appealed (situational), implied, imposed
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