Shared Flashcard Set

Details

LIS 7004 Midterm
Management, Week 7
17
Library Information Skills
Graduate
03/11/2012

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Cards

Term
To succeed, manager must have (5)
Definition
Power, authority, accountability, responsibility, influence
Term
Categories of Power. Who and what? (5)
Definition
Cartwright
Reward, coercive, referent, legitimate, expert
Term
Successful managerial use of power, who?
Definition
Kotter
Term
○ Actions are consistent with people's expectations
○ Use is based on the appropriate category of power
○ Categories of power are based on the appropriate situation
○ Managerial career goals help develop effective use of power
○ Power is tempered with maturity and self-control
○ Power is necessary to get things done

Who and what?
Definition
Successful managerial use of power, Kotter
Term
"Managers have the right to give orders and exact obedience."
Definition
Fayol
Term
"Managers have a either traditional, charismatic, and legal right to rule."
Definition
Weber
Term
Acceptance theory of authority, who?
Definition
Barnard
Term
Legitimation by expertise, who?
Definition
Presthus
Term
Formal rank and role, who?
Definition
Weber
Term
Ability to work with and through people, who?
Definition
Follett
Term
Types of accountability (3)
Definition
Legal, legislative, administrative
Term
Types of role problems (3)
Definition
Role ambiguity, conflict, or confusion
Term
○ Activities to be done
○ Logical grouping of activities (work)
○ Combining activities (departments)
○ Coordinate activities
Monitor activities

What?
Definition
Delegation steps
Term
○ Level one - take action
○ Level two - let me know what you did
○ Level three - let me know what you will do, then do it unless I say no
○ Level four - let me know what you intend to do, but do not do it until I say so
○ Level five - let me know the options, and recommend one for my approval
○ Level six - give me the facts, I'll decide
What?
Definition
Degrees of delegation
Term
Barriers to trust (4)
Definition
○ Lack of trust
○ Lack of self-confidence
○ Will not accept responsibility
○ No incentives
Term
Function, territory, product, customer, process
What?
Definition
Departmentation
Term
Varieties of interdependence (3)
Definition
Pooled, sequential, reciprocal
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