Term
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Definition
| Obtaining an agreement to buy from the customer |
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Term
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Definition
| The things customers do or say to indicate a readiness to buy. |
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Term
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Definition
| Is an initial effort to close a sale |
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Term
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Definition
| Encourages a customer to make a decision between two items. |
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Term
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Definition
| Is used when a product is in short supply or when the price will be going up in the near future |
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Term
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Definition
| is a method in which you ask for the sale. |
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Term
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Definition
| is a closing method in which you explain services that overcome obstacles or problems. |
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Term
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Definition
| is selling additional goods or services to the customer. |
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Term
| Customer relationship management |
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Definition
| this involves finding customers and keeping them satisfied. |
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