Term
| What are the proper procedures while approaching the scene of a structure to be searched? |
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Definition
| Be Quiet, Conduct Exterior search, Communicate w/dispatch |
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Term
| Define the purpose of pre-patrol preparation |
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Definition
| Main purpose is offier safety and safety of citizens |
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Term
| What are some techniques used to search the interior of a building/structure for suspects and evidence of a crime? |
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Definition
| Contact cover, Verbal communication, and Use of Light |
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Term
| How do you secure the outside of a building with a minimum number of officers? |
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Definition
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Term
| Who can search a building? |
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Definition
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Term
| What is the 1+1 rule when dealing with Suspects and weapons? |
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Definition
If there is one suspect, there may be another keep looking.
If there is one weapon on a suspect, keep looking there may be another. |
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Term
| What is the importance of conduction a perimeter search of a structure before entry is made? |
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Definition
| There may be someone hiding under a vehicle outside the structure, means of escape, points of entry, officer safety. |
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Term
| Why should you keep the dispatcher appraised of circumstances upon arrival and during search? |
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Definition
| Dispatch is your lifeline and they need to know where you are located. |
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Term
| What is the meaning and responsibilities of a search officer and a cover officer? |
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Definition
| The search officer is the one clearing the current area and the cover officer is covering the immediate area around the searching officer. This can be changed with communication. You can not be the search officer and the cover officer at the same time. |
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Term
| What are the 4 components of a successful communication process? |
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Definition
| Listen, Interpret, Respond, and React |
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Term
| What are 2 types of NOISE? |
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Definition
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Term
| What do the terms encoding and decoding mean? |
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Definition
| Transmitting and Recieving |
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Term
| What are the different types of speaking? |
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Definition
| Intrapersonal, Dyadic, Small group, Public, and Mass Communication |
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Term
| What are the purposes for speaking? |
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Definition
| Discovery and Growth, Vent our emotions, and to change attitudes and behavior. |
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Term
| What are some elements that affect interpersonal communication? |
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Definition
| Semantics, context, and regional variation. |
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Term
| What are some qualities that enhance verbal communication? |
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Definition
| Fluency, vocabulary, tone, volume, rate of delivery, and flexibility |
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Term
| Why is nonverbal communication important? |
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Definition
7-10% words spoken,
33-40% voice,
50-60% non-verbal cues |
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Term
| What is the size of personal space for verbal communication? |
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Definition
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Term
| What are the different types of body language? |
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Definition
| Fear, Surprise, Disgust, Anger, Happiness, and Sadness |
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Term
| What are the 4 characteristics of the active listening process? |
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Definition
| Empathy, Acceptance, Congruence, and Concreteness |
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Term
| What is the biggest benefit of listening? |
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Definition
| puts people at ease when they see that the words they are saying are being heard. |
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Term
| What are the basic stages of the listening model? (4) |
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Definition
| Sensing, Interpretation, Evaluation, and Responding |
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Term
| What are the five types of feedback? |
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Definition
| immediate, honest, appropriate, clear, and informative |
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Term
| What is the biggest factor that influences listening? |
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Definition
| personal characteristics and prior experiences |
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Term
| What is the purpose of Tactical Communication? |
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Definition
| To generate voluntary compliance without the need to use coercive physical force. |
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Term
| What are the 4 components of the deflection format? |
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Definition
Don't match your voice to subjects.
Acknowledge the subjects words.
Ignore the resistance in the words.
Refocus on your request. |
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Term
| How are people under stress acting? |
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Definition
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Term
| What is the suggested response for officers when communicating with someone under stress? |
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Definition
| Think of them as they would think in 24 or 48 hours. |
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Term
| What are the differences between yes, no, and maybe people? |
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Definition
Yes (Single key)- almost automatic compliance to police.
NO (Multiple key)- they may offer defiance and resistance. takes multiple keys to unlock
Maybe (wimps)- apparently cooperative and hesitant, but can pose a real threat. |
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Term
| What are the 5 steps to the "hard style tactical compliance format"? |
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Definition
Ask,
Set context,
Present Options,
Confirm,
Act |
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Term
| What is the importance of a greeting and agency representation on a vehicle stop? |
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Definition
| Gain cooperation and avoid argument |
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Term
| Why should an officer ask a driver if there was an justified reason for the violation? |
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Definition
| it evokes the "fair play" response making the violator think the officer wants to hear their side of the story. |
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Term
| What is the proper sequence of communication tasks an officer should use on a vehicle stop? |
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Definition
Greeting,
ID of self and Agency,
Reason for the stop,
justification,
request drivers license,
registration and insurance x3,
decision,
and closing |
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Term
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Definition
A non-accusatory structured conversation, with the purpose of interpreting behavioral symptoms of guilt.
Talking to people |
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Term
| What is the proper procedure for an interview? |
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Definition
| Conversational, non accusing, control, talk dominated by interviewee, and note-taking |
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Term
| What is the best place for conducting an interview? |
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Definition
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Term
| What are the goals of an interview? |
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Definition
| Get facts, Determine truthfulness, Get interrogation keys, Locks story |
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Term
| What are the goals of an interrogation? |
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Definition
| Obtain admission, Full confession, Document confession. |
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Term
| What are interview behaviors that may adversely effect an interview? |
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Definition
Patience,
Planning,
Professionalism,
art of persuasion,
positive attitude,
ethical and legal conduct. |
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Term
| What is some background information to be obtained in an interview? |
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Definition
| criminal history, financial history, medical history, prior reports made, employment history |
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Term
| What are ethical issues related to interview and interrogations? |
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Definition
| No promises and guarantees, no coercive methods, can't deprive subject of basic needs, can't mislead case facts, don't get caught in a bluff. |
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Term
| What are some ineffective interviewing techniques? |
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Definition
Doesn't establish rapport, doesn't ask the right questions.
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Term
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Definition
| owledgement of involvement in an act. |
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Term
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Definition
| statement providing details of involvement in an act. |
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Term
| What are some factors that limit peoples ability to give an accurate account of events? |
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Definition
| PTS, fear of retribution, embarrassment, lack of trust, mental disorders |
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Term
| How can cultural differences effect interviewing? |
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Definition
| Interviewer may offend subject, May not recognize or trust authority, law enforcement to much like military. |
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Term
| what are some specific techniques used to interview juveniles? |
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Definition
| Timing, Setting, Remove distractions, Build rapport, Evaluate maturity level. |
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Term
| What are the age requirements for a child victim to be interviewed? |
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Definition
| under 13. Can use a recording of an oral statement of the child. |
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Term
| What are the procedures for getting a written statement from a witness or complainants? |
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Definition
| Content should have what happened before, during, and after. Have them sign and date. Pen only. |
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Term
| What is the cognitive interview technique? |
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Definition
| reconstruct the events, report everything, recall events in a different order, change perspectives. |
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Term
| What is the selective interview technique? |
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Definition
| structured non-accusatory question and answer session. |
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Term
| What are the verbal traits that can indicate truth or deception? |
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Definition
timing of response,
increased stress can mean increased volume. Deceptive can have more speech dysfunctions. |
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Term
| what is the use of force continuum? |
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Definition
Psychological resistance,
verbal resistance,
passive resistance,
defensive resistance,
active aggression,
and aggravated aggression |
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Term
| What are the procedures for Emergency Transport? |
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Definition
How far is it to the nearest medical facility
How long will it take EMS to reach you
Is there another person to assist on transport
Is it more reasonable to meet EMS in route
Authorization from superviosr
Communicate with dispatch
Keep supervisor updated |
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Term
| What are the procedures to responding to a crime in progress? |
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Definition
Think Tactically and officer safety.
Then consider the elements that make crimes in progress so dangerous.
Time-Unable to control pace of events
Intelligence -May not have complete info
Emotions- Highly emotionally charged. |
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Term
| What circumstances can a citizens be directed to assist a law enforcement officer? |
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Definition
When commanded by law enforcement.
Example, traffic control or medical emergency. |
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Term
| What is the purpose of pre patrol prep? |
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Definition
| Main purpose is officer safety and safety of citizens |
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Term
| Define specific pre-patrol techniques of Planning an Preparation |
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Definition
Psychologically prepare/positive attitude
Expect the unexpected
Be healthy and presentable
Check all weapons, supplies and vehicle stuff
Pass down, hot sheets, daily bulletins |
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Term
*Define specific pre-patrol techniques of Equipment Checks
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Definition
| Checking fluid levels, tire/pressure, rims, brakes, lights, clean windows, and check for new damage, visibly inspect vehicle for weapons/contraband |
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Term
| Define specific pre-patrol techniques of Patrol Communications |
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Definition
| Keep track of fellow officers during patrol, listen to the calls they are sent on, if they need assistance, back up traffic stops, check on stops or calls of others and keep them advised of your activites |
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Term
| Define the term "perception" as it relates to patrol officer behavior and the various factors that affect officer perception |
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Definition
Perception is the ability of an officer to:
- Utilize their sense
- Interpret their observations and
- Attach meaning and significance to them
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Term
| Define "perception" relating to |
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Definition
- Listen to and recognize sounds that might call for law enforcement intervention
Sound of a gun shot, window breaking, suspect moving inside a building, a scream or shout for help, what a citizen is verbally reporting to you
- Detect odors to be investigated
Smell of Burnt gunpowder, alcoholic beverages, marijuana/narcotics, smoke from fire, body odor from hidden suspect
- Observe behavior
Suspicious behavior, traffic violation, gun pointed at you
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Term
| Identify ways of improving perception and observation skills |
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Definition
| Technology like binoculars, night vision devices, electronic hearing amplifiers, body microphones, spot lights, hidden cameras, and wire taps/phone taps |
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Term
| Define what is meant by beat familiarization and the ways a patrol officer develops an understanding of his/her beat |
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Definition
Beat familiarization is knowledge of the patrol area geography, high crime/traffic areas, areas and businesses prone to specific crimes,
Public hazards like street repairs, traffic signal repairs or approaching severe weather |
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Term
| Define ways of establishing rapport on the beat |
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Definition
| Get out of your car and visit citizens, introduce self to business owners, attend community meetings and department activities that involving public or schools, present positive image for media, know service agency personnel, confidential informants |
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Term
| Define the importance of maintaining activity logs and filing reports in a timely manner |
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Definition
Activity logs can later be used as resource information and verification of activity
Filing reports in a timely manner will assist with credibility and improve the accuracy of the officer's report |
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Term
| Identify major patrol functions and patrol officer responsibilities within these functions |
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Definition
| Crime prevention through enforcement, action, and making arrests |
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Term
| Identify the most frequently encountered incidents to which patrol officcers are required to respond |
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Definition
- General assistance calls (crimes may or may not have been committed)
- Vandalism
- Assault/Battery
- Thefts
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Term
| Identify the impact of patrol practices on community policing |
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Definition
| If you are proactive and attempt to problem solve while developing partnerships with the community and provide information to them regarding agencies or departments that can assist them, you are encouraging them to take pride in the community and appreciate your efforts |
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Term
| Identify ethical issues that can impact the patrol function within the community |
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Definition
Being held to a higher standard, officer's must make it a goal to follow the "Code of Ethics" and know that if they do not the consequences can be:
- Violation of the law they are charged with enforcing
- Using excessive force (any situation)
Allowing personal prejudices or biases to affect decisions
Treating people without courtesy and respect |
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Term
| Identify the procedure for responding as a back-up unit on crimes in progress |
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Definition
Ask the primary officer where you are needed.
You are to provide support for the primary officer as the cover officer |
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Term
| Identify the procedures for responding to a bomb or explosive emergency call for service |
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Definition
| Get a location, rapidly tell dispatch to log you on scene and get off radio within 500 ft of scene. You have only advisory capacity |
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Term
| Identify the law enforcement officer's response to a call for service that does not involve a criminal incident or emergency service |
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Definition
| Must obey traffic laws, have the right mind set, think tactically, make no assumptions |
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Term
| Identify the procedures for law enforcement response to a series of hypothetical incidents that require law enforcement attention |
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Definition
Domestic violence call
Party with underage drinking
Robbery
Aggravated Burglarly, etc. |
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Term
| List the circumstances under which citizens may be directed to assist a law enforcement officer |
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Definition
- Assisting with traffic control at accident
- Searching for lost children or adults
- Natural disaster
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Term
| Define the procedures/techniques for checking building security |
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Definition
| Walk around building, check roof by sight, all doors and windows, and ensure they are secure while searching for indicators of forced entry |
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Term
| Define the procedure for examining abandoned vehicles |
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Definition
- Approach with caution
- Check for occupants
- Be prepared for the unexpected
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