Term
What hamburgers have bacon? |
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Definition
St. Louis
Smoke House Single and Double
Bacon Chedder Single and Double |
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Term
What hamburgers have tomatoes? |
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Definition
Rocket Single and Double
Streamliner
Bacon Cheddar Single and Double
Chili Cheese Hamburger |
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Term
What type of bread does the Chicken Club Sandwich come on? |
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Definition
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Term
What hamburger comes with onion rings on it? |
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Definition
Smoke House Single and Double |
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Term
How many Chicken Tenders come on a regular order? |
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Definition
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Term
What comes automatic on a Hotdog? |
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Definition
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Term
What hamburger automatically comes with mushrooms on it? |
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Definition
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Term
Say Hello and offer a _____ to every Guest we see.
Serve the _____, highest quality _____ _____ fare.
______ serve Guests _______ in a sparkling clean restaurant.
Dance, _____ _____ and serve ketchup with a ______.
Handle Guests needs _____ ______ and ______. |
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Definition
Say Hello and offer a smile to every Guest we see.
Serve the freshest, highest quality simple All-American fare.
Cheerfully serve Guests promptly in a sparkling clean restaurant.
Dance, twirl straws and serve ketchup with a SMILE.
Handle Guests needs RIGHT HERE and NOW.
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Term
What parts of the guest promise do we impact? |
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Definition
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Term
What is the weight of a hamburger patty? |
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Definition
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Term
What should be done when handing a guest the menu? |
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Definition
Present it with the logo facing the guest |
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Term
We should always pour ketchup with a _____. |
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Definition
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Term
After you have presented the menu to the Guest, should should ask _____? |
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Definition
Have you been to Johnny Rockets before? |
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Term
When taking the food order, it is important to always ______? |
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Definition
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Term
Always _____ the order to the guest for accuracy. |
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Definition
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Term
When delivering beverages and fountain drinks, you must always _____ the _____. |
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Definition
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Term
The check must always be delivered to the Guest at the ______ ______ check back. |
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Definition
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Term
When walking through the dining room, you must always ____ bus tables. |
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Definition
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Term
Discounts, comps, and voids must always be approved by ___________. |
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Definition
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Term
The _____ is solely responsible for the cash drawr during their shift. |
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Definition
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Term
What is one way to increase your tips? |
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Definition
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Term
All entrees come with a choice of _____ or a ______. |
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Definition
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Term
How many pieces of bacon are used on the Smokehouse? |
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Definition
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Term
Our hamburgers are always cooked_____? |
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Definition
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Term
What types of cheese are on the Patty Melt? |
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Definition
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Term
What types of mustard do we offer? |
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Definition
Yellow, Dijon, and Honey mustard |
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Term
What ingredients are in the Smokehouse Sauce? |
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Definition
BBQ sauce and ranch dressing |
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Term
What ingredients are in the St. Louis sauce? |
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Definition
mayo, dijon mustard, and Tabasco sauce |
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Term
How many onion rings are on the Smokehouse? |
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Definition
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Term
What types of cheese do we offer? |
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Definition
Cheddar, American, Swiss, and Pepperjack |
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Term
Chrome handles must always be positioned at ____ when placed in front of the Guest. |
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Definition
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Term
The Johnny Rockets logo must always be facing _____ when placing a beverage in front of the Guest. |
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Definition
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Term
WHen refilling a soda pop for a Guest, you must always use a _____. |
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Definition
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Term
When filling a glass with ice, you must always use a ____. |
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Definition
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Term
What container must salad dressing always be served in? |
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Definition
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Term
Service ware must always be placed to the ____ of the guest. |
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Definition
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Term
How are guest complaints handled? |
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Definition
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Term
It is always a ____ day at Johnny Rockets! |
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Definition
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Term
What will you do to create a "Where the Good Times Roll" atmosphere? |
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Definition
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Term
What are the American Fries cooked in? |
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Definition
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