Term
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Definition
| A calendar that shows planned and historical changes. |
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Term
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Definition
| The activity that assigns a price for services. |
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Term
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Definition
| A model for enabling on-demand network access to a shared pool of configurable computing resources that can be rapidly provided with minimal management effort or provider interaction. |
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Term
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Definition
| The act of ensuring that a standard or set of guidelines is followed, or that proper, consistent accounting or other practices are being employed. |
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Definition
| A security objective that ensures information is not made available or disclosed to unauthorized entities. |
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Term
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Definition
| An arrangement of configuration items (CIs) or other resources that work together to deliver a product or service. Can also be used to describe the parameter settings for one or more CIs. |
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Term
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Definition
| A record containing the details of a configuration item (CI). Each configuration record documents the lifecycle of a single CI. Configuration records are stored in a configuration management database. |
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Term
| continual improvement practice |
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Definition
| The practice of aligning an organization |
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Term
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Definition
| An integrated set of practices and tools used to deploy software changes into the production environment. These software changes have already passed pre-defined automated tests. |
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Term
| continuous integration / continuous delivery |
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Definition
| An integrated set of practices and tools used to merge developers |
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Term
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Definition
| The means of managing a risk, ensuring that a business objective is achieved, or that a process is followed. |
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Term
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Definition
| The amount of money spent on a specific activity or resource. |
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Term
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Definition
| A business unit or project to which costs are assigned. |
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Term
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Definition
| A set of values that is shared by a group of people, including expectations about how people should behave, ideas, beliefs, and practices. |
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Term
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Definition
| The role that defines the requirements for a service and takes responsibility for the outcomes of service consumption. |
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Term
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Definition
| A real-time graphical representation of data. |
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Term
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Definition
| The value chain activity that ensures services are delivered and supported according to agreed specifications and stakeholders |
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Term
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Definition
| Input to the service value system based on opportunities and needs from internal and external stakeholders. |
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Term
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Definition
| The movement of any service component into any environment. |
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Term
| deployment management practice |
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Definition
| The practice of moving new or changed hardware, software, documentation, processes, or any other service component to live environments. |
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