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| 1) Which of the following is a basic concept associated with Web 2.0? |
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| B) shift in users' role from the passive consumer of content to its creator |
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| 2) Which of the following is a consequence of the use of social software? |
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| D) People are sharing more personal information. |
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| 3) The use of ________ within a company's boundaries or between a company and its customers or stakeholders is referred to as Enterprise 2.0. |
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| C) Web 2.0 techniques and social software |
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| 4) Which of the following statements is true about Web 1.0? |
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| B) It helps users find information. |
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| 5) A major benefit of social software is the ability to harness the "wisdom of crowds," which is also referred to as ________. |
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| E) collective intelligence |
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| 6) The concept of ________ is based on the notion that distributed groups of people with a divergent range of information and expertise will be able to outperform the capabilities of individual experts. |
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| C) collective intelligence |
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| 7) Which of the following statements is true about a discussion forum? |
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| D) It is dedicated to a specific topic, and users can start new threads. |
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| 8) Which of the following statements is true about blogs? |
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| B) They allow individuals to express their thoughts in a one-to-many fashion. |
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| 9) Which of the following Web 2.0 applications has been classified as the "amateurization" of journalism? |
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| 10) Keith Norat, the Chief Technology Officer of Kender Internationals, relies on blogs while making decisions. In his words, "Blogs are an important part of our purchase decisions. In todays environment, blogs provide diverse information that help us to make good decisions." Which of the following is an underlying assumption? |
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| A) Information in blogs is accurate. |
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| 11) Which of the following explains the term "blogosphere?" |
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| D) the community of all blogs |
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| 12) Social presence tools are also known as ________ tools. |
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| 13) Which of the following facilitates real-time written conversations? |
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| 14) ________ take the concept of real-time communication a step further by allowing people to communicate using avatars. |
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| 15) Which of the following statements is true about virtual worlds? |
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| A) It allows people to communicate using avatars. |
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| 16) The network effect refers to the notion that the value of a network is dependent on ________. |
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| B) the number of other users |
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| 17) ________ is a cooperative Web 2.0 application making use of the network effect. |
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| 18) ________ is the distribution of digital media, such as audio or video files via syndication feeds for playback on digital media players. |
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| 19) Podcasting is a misnomer because podcasts ________. |
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| E) can be played on a variety of devices in addition to Apple's iPods |
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| 20) Social bookmarking allows users to share Internet bookmarks and to create categorization systems. These categorization systems are referred to as ________. |
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| 21) Which of the following statements is true about social bookmarking? |
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| D) It allows users to create folksonomies. |
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| 22) ________ is the creation of a categorization system by users. |
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| 23) ________ refers to manually adding metadata to media or other content. |
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| 24) Which of the following statements is true about tagging? |
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| C) It is the process of adding metadata to pieces of information. |
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| 25) ________ refer(s) to a way of visualizing user generated tags or content on a site. |
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| 26) Which of the following is one of the uses of geotagging? |
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| C) to know the location of a person sending out a breaking news update |
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| 27) Which of the following is an example of synchronous communication? |
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| 28) Which of the following is an example of asynchronous communication? |
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| 29) Which of following factors differentiates asynchronous communication from synchronous communication? |
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| 30) In today's business environment, project teams comprise highly specialized members, many of whom are not colocated. ________ are comprised of members from different geographic areas. |
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| 31) Which of the following is an electronic communication tool that allows users to files, documents, and pictures to each other and share information? |
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| 32) Which of the following is an electronic conferencing tool that facilitates information sharing and rich interactions between users? |
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| 33) Which of the following is a collaboration management tool that is used to facilitate virtual or colocated meetings ? |
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| 34) Web-based collaboration tools ________. |
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| A) allow for easy transferability from one person to another |
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| 35) Which of the following statements is true about Gmail? |
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| B) It allows users to select a custom domain name for an additional fee. |
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| 36) Which of the following Google Apps is an instant messaging client? |
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| 37) ________ is an online office suite comprised of a spreadsheet application, a word processor, and a presentation application. |
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| 38) Which of the following statements is true about Google Sites? |
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Definition
| A) It is an enterprise-level collaboration tool that allows users to create group Web sites and share team information. |
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| 39) A(n) ________ system allows users to publish, edit, version track, and retrieve digital information. |
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| 40) Which of the following statements is true about content management systems? |
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Definition
| C) It allows the assignment of different roles for different users. |
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| 41) Which of the following is the responsibility of an administrator in a content management system? |
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| B) managing account access levels to the digital information |
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| 42) ________ is the creation of goods or services by self-organizing communities. |
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| 43) Which of the following statements is true about peer production? |
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| D) Anyone can help in producing or improving the final outcome. |
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| 44) Which of the following occurs during wiki wars? |
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| E) contributors continuously edit or delete each others' posts |
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| 45) ________ is a phenomenon where companies use everyday people as a cheap labor force. |
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| 46) ________ enables people to work in more flexible ways on a variety of Internet-related projects. |
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| 47) ________ sites create social online communities where individuals with a broad and diverse set of interests meet and collaborate. |
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| 48) Which of the following statements is true about viral marketing? |
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| A) It uses the network effect to increase brand awareness. |
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| 49) Which of the following is a critical factor in the success of a viral marketing campaign? |
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| 50) ________ attempts to provide relevant search results by including content from blogs and microblogging services. |
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| 51) Which of the following statements is true about Real Simple Syndication (RSS)? |
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| E) It is used to publish the most current blogs, podcasts, videos, and news stories. |
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| 52) For companies operating in the digital world, online collaboration with suppliers, business partners, and customers is crucial to being successful. ________ allow(s) data to be accessed without intimate knowledge of other organizations' systems, enabling machine-to-machine interaction over the Internet. |
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| 53) Android is a Web service hosted by Google to ________. |
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| B) build mobile phone applications |
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| 54) Which of the following statements is true about widgets? |
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Definition
| D) They are small interactive tools used for a single purpose. |
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| 55) Together, Web services and widgets enable the creation of ________. |
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| 56) Which of the following statements is true about a mashup? |
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| E) It is an application or a Web site that integrates one or more Web services. |
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| 57) Which of the following is a reason for the development of semantic Web? |
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| A) Web pages can be understood by people but not by computers. |
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| 58) Which of the followings is NOT true about an Enterprise 2.0 strategy? |
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Definition
| E) Within organizations, the critical mass needed for an Enterprise 2.0 application is often easily achieved. |
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| 59) Enterprise 2.0 is likely to fail if ________. |
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Definition
| A) an organization's workforce is dominated by baby boomers |
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