Term
| In what ways has IT changed work? |
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Definition
| The way work is done, how we communicate, decision-making, collaboration, |
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Term
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Definition
| A proportionate saving in costs gained by an increased level of production. |
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Term
| What is Paralysis By Analysis? |
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Definition
| You have too much information to analyze, which stops you from doing anything. |
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Term
| Behavioral Controls Management |
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Definition
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Term
| Outcome Controls Management |
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Definition
| Examining outcomes not not actions. |
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Term
| Personnel Controls Management |
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Definition
| Pick the right person for the task |
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Term
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Definition
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Term
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Definition
| Telecommuters + Mobile Workers |
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Term
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Definition
| Geographically and/or organizationally dispersed coworkers. |
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Term
| Knowledge based work decouples work from what? |
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Definition
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Term
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Definition
| Some specialists are far away |
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Term
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Definition
Unfreezing (Motivate Change)
Changing
Refreezing (Reinforce Change) |
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Term
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Definition
| Specialized functions that all report to the same manager that don't work alongside other functions. |
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Term
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Definition
Beginning and end that turn inputs into outputs with metrics to measure effectiveness.
Crossfunctional. |
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Term
| What are types of incremental, continuous process improvement? |
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Definition
| Total Quality Management and Six Sigma |
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Term
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Definition
| Aggressive improvement goals for rapid, breakthrough impact on key metrics in a short amount of time. |
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Term
| Business Process Management |
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Definition
| Uses information systems tools used to enable information flow within and between processes. |
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Term
| Enterprise Resource Planning |
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Definition
| Seamlessly integrate information flows throughout the company and reflect industry best practices to fit the needs of the diverse marketplace. |
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Term
| Customer Relationship Management |
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Definition
| Natural extension of applying the value chain model to customers to obtain, enhance relationships with and retain customers. |
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Term
| Oracle and SAP are tools for what? |
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Definition
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Term
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Definition
| From Raw Materials to End Consumer. |
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Term
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Definition
| Companies should adopt a new processing system when they are just starting out, current processes aren't needed for advantage and current systems are in crisis. |
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