Shared Flashcard Set

Details

IS 300 Final
Cards
55
Internet/New Media
Not Applicable
05/20/2008

Additional Internet/New Media Flashcards

 


 

Cards

Term
Enterprise resource planning –
Definition
integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so that employees can make enterprisewide decisions by viewing enterprisewide information on all business operations
Term
Core ERP component –
Definition
traditional components included in most ERP systems and they primarily focus on internal operations
Term
Extended ERP component –
Definition
extra components that meet the organizational needs not covered by the core components and primarily focus on external operations
Term
Core Components
Definition
1.Accounting and finance
2.Production and materials management
3.Human resource
Term
Accounting and Finance ERP Components
Definition
manages accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management
Term
Human resource ERP component –
Definition
tracks employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
Term
Extended ERP components include:
Definition
Business intelligence
Customer relationship management
Supply chain management
E-business
Term
Production and materials management ERP component –
Definition
handles the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control
Term
E-Business Components
Definition
E-logistics – manages the transportation and storage of goods
E-procurement – the business-to-business (B2B) purchase and sale of supplies and services over the Internet
Term
ERP VENDOR OVERVIEW
Definition
SAP boasts 20,000 installations and 10 million users worldwide
Term
ERP solutions are growing because
Definition
-ERP is a logical solution to the mess of incompatible applications that had sprung up in most businesses
-ERP addresses the need for global information sharing and reporting
-ERP is used to avoid the pain and expense of fixing legacy systems
Term
Successful ERP projects share 3 attributes
Definition
-Overall fit
Off the rack
Off the rack and tailored to fit
Custom made
-Proper business analysis
Successful companies spend up to 10 percent of the project budget on a business analysis
-Solid implementation plans
A plan is needed to monitor the quality, objectives, and timelines
Term
Common ERP benefits
Definition
1.Integrate financial information
2.Integrate customer order information
3.Standardize and speed up manufacturing processes
4.Reduce inventory
5.Standardize human resource information
Term
SCM, CRM, and ERP are the backbone of e-business
Definition
Term
Middleware –
Definition
several different types of software which sit in the middle of and provide connectivity between two or more software applications
Term
Enterprise application integration (EAI) middleware –
Definition
packages together commonly used functionality which reduced the time necessary to develop solutions that integrate applications from multiple vendors
Term
Collaboration system –
Definition
supports the work of teams by facilitating the sharing and flow of information
Term
Core competency –
Definition
an organization’s key strength, a business function that it does better than any of its competitors
Term
Core competency strategy –
Definition
organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business processes
Term
Information partnership –
Definition
occurs when two or more organizations cooperate by integrating their IT systems, thereby providing customers with the best of what each can offer
Term
The Internet has dramatically increased the ease and availability for IT-enabled organizational alliances and partnerships
Definition
Term
Collaboration systems include:
Definition
-Knowledge management systems
-Content management systems
-Workflow management systems
-Groupware systems
Term
Knowledge management (KM) –
Definition
involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions
Term
Knowledge management system (KMS) –
Definition
supports the capturing and use of an organization’s “know-how”
Term
Explicit knowledge –
Definition
consists of anything that can be documented, archived, and codified, often with the help of IT
Term
Tacit knowledge -
Definition
knowledge contained in people’s heads
Term
Shadowing –
Definition
less experienced staff observe more experienced staff to learn how their more experienced counterparts approach their work
Term
Joint problem solving –
Definition
a novice and expert work together on a project
Term
Knowledge management systems include:
Definition
-Knowledge repositories (databases)
-Expertise tools
-E-learning applications
-Discussion and chat technologies
-Search and data mining tools
Term
Social networking analysis (SNA) –
Definition
a process of mapping a group’s contacts (whether personal or professional) to identify who knows whom and who works with whom

can help identify key experts
Term
Content management system (CMS) –
Definition
provides tools to manage the creation, storage, editing, and publication of information in a collaborative environment
Term
CMS marketplace includes:
Definition
Document management system (DMS)
Digital asset management system (DAM)
Web content management system (WCM)
Term
Workflow –
Definition
defines all the steps or business rules, from beginning to end, required for a business process
Term
Workflow management system –
Definition
facilitates the automation and management of business processes and controls the movement of work through the business process
Term
Messaging-based workflow system –
Definition
sends work assignments through an e-mail system
Term
Database-based workflow system –
Definition
stores documents in a central location and automatically asks the team members to access the document when it is their turn to edit the document
Term
Groupware –
Definition
software that supports team interaction and dynamics including calendaring, scheduling, and videoconferencing
Term
E-mail is......
Definition
the dominant form of collaboration application, but real-time collaboration tools like instant messaging are creating a new communication dynamic
Term
Business requirement –
Definition
detailed set of business requests that the system must meet in order to be successful
Term
Systems development life cycle (SDLC) –
Definition
the overall process for developing information systems from planning and analysis through implementation and maintenance
Term
There are a number of different software development methodologies including:
Definition
Waterfall
Rapid application development (RAD)
Extreme programming
Agile
Term
Waterfall methodology –
Definition
a sequential, activity-based process in which each phase in the SDLC is performed sequentially from planning through implementation and maintenance
Term
Rapid application development methodology (RAD) –
Definition
emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process
Term
The prototype is an essential part of the......
Definition
...analysis phase when using a RAD methodology
Term
Extreme programming (XP) methodology –
Definition
breaks a project into tiny phases, and developers cannot continue on to the next phase until the first phase is complete
Term
Agile methodology –
Definition
a form of XP, aims for customer satisfaction through early and continuous delivery of useful software components
Term
Systems development life cycle –
Definition
the overall process for developing information systems from planning and analysis through implementation and maintenance
Term
Critical success factor (CSF) –
Definition
a factor that is critical to an organization’s success
Term
Feasibility study –
Definition
determines if the proposed solution is feasible and achievable from a financial, technical, and organizational standpoint
Term
Joint application development (JAD) session –
Definition
where employees meet to define or review the business requirements for the system
Term
Requirements definition document –
Definition
contains the final set of business requirements, prioritized in order of business importance
Term
Online training –
Definition
runs over the Internet or off a CD-ROM
Term
Workshop training –
Definition
set in a classroom-type environment and led by an instructor
Term
Change management system –
Definition
a collection of procedures to document a change request and define the steps necessary to consider the change based on the expected impact of the change
Term
Change control board (CCB) –
Definition
responsible for approving or rejecting all change requests
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