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Intro to Marketing Ch. 3
Ch. 3
11
Marketing
Undergraduate 3
02/25/2013

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Term
ethics
Definition
the moral principles or values that generally govern the conduct of a person or group
Term
morals
Definition
the rules people develop as a result of cultural values and norms
Term
code of ethics
Definition
a guideline to help marketing managers and other employees make better decisions
Term
foreign corrupt practices act (FCPA)
Definition
a law that prohibits US corporations from making illegal payments to public officials of foreign govs to obtain business rights or to enhance their business dealings in those countries
Term
corp. social responsibility (CSR)
Definition
a business's concern for society's welfare
Term
pyramid of CSR
Definition
model that suggests CSR is composed of economic, legal, ethical, and philanthropic responsibilities and that the firm's economic performance supports the entire structure
Term
sustainability
Definition
idea that socially responsible companies will outperform their peers by focusing on the world's social problems and viewing them as opportunities to build profits and help the world at the same time
Term
green marketing
Definition
the development and mktg of products designed to minimize negative effects on the physical environment or to improve the environment
Term
cause-related mktg
Definition
the cooperative mktg efforts btwn a for-profit firm and a nonprofit org
Term
consumer cause fatigue
Definition
happens when consumers feel that every company is tied to a cause
Term
cause-related mktg VS philanthropy
Definition
philanthropy is a specific, tax-deducation
cause-related mktg is a cooperative effort, can enhance the repuation of the corp, and also make additional profit for the company
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