Term
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Definition
| A formal collection of people and other resources established to accomplish a set of goals |
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Term
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Definition
| A series of activities that includes inbound logistics, warehouse and storage, production, finished product storage, outbound logistics, marketing and sales, and customer service |
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Term
| Traditional Organizational Structure |
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Definition
| An organizational structer in which major department heads report to a president or top level manager |
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Term
| Flat Organizational Structure |
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Definition
| An organizational structure with a reduced number of management layers |
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Term
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Definition
| Giving employees and their managers more responsibility and authority to make decisions, take certain actions, and have more control over their jobs |
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| Project Organizational Structure |
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Definition
| A structure centered on major products or services |
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| Team Organizational Structure |
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Definition
| A structure centered on work teams or groups |
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Term
| Virtual Organizational Structure |
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Definition
| A structure that employs individuals, groups, or complete business units in geographically dispersed areas that can last for a few weeks or years, often requiring telecommunications or the Internet |
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Term
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Definition
| A set of major understandings and assumptions shared by a group |
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Term
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Definition
| The major understandings and assumptions for a business, corporation, or other organization |
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Term
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Definition
| Hor for-profit and nonprofit organizations plan for, implement, and handle change |
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Term
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Definition
| A representation of change theories that identifies the phases of change and the best way to implement them |
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Term
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Definition
| The adaptations to new conditions or alterations of organizational practices over time |
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Term
| Reengineering (Process Redesign) |
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Definition
| The radical redesign of business processes, organizational structures, information systems, and values of the organizations to achieve a breakthrough in business results |
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Term
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Definition
| Constantly seeking ways to improve business processes to add value to products and services |
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Term
| Technology Acceptance Model (TAM) |
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Definition
| A model that describes the factors leading to higher levels of acceptance and usage of technology |
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Term
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Definition
| A measure of how widely technology is spread throughout the organization |
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Term
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Definition
| The extent to which technology is deeply integrated into an area or department |
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Term
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Definition
| The ability of a product to meet or exceed customer experience |
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Term
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Definition
| Contracting with outside professional services to meet specific business needs |
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Term
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Definition
| Contracting for computer resources to rapidly respond to an oganization's varying workflow. Also called on-demand business and utility computing |
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Term
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Definition
| Reducing the number of employees to cut costs |
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Term
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Definition
| A significant and ideally long term benefit to a company over its competition |
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Term
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Definition
| A widely accepted model that identifies five key factors that can lead to attainment of competitive advantage, including (1) the rivalry among existing competitors, (2) the threat of new entrants, (3) the threat of substitute products and services, (4) the bargaining power of buyers, and (5) the bargaining power of suppliers |
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Term
| Strategic Alliance (Strategic Partnership) |
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Definition
| An agreement between two or more companies that involves the joint production and distribution of goods and services |
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Term
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Definition
| A measure of the output achieved divided by the input required |
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Term
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Definition
| One measure of IS value that investigates the additional profits or benefits that are generated as a percentage of the investment in IS technology |
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Term
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Definition
| The measurement of the total cost of owning computer equipment, including desktop computers, networks, and large computers |
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Term
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Definition
| A support function that provides users with assistance, training, application, development, documentation, equipment selection and setup, standards, technical assistance, and troubleshooting |
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Term
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Definition
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Term
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Definition
| A process for testing skills and knowledge, which results in a statement by the certifying authority that confirms an individual is capable of perfoming a particular kind of job |
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