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Definition
| information communicated without using words |
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Definition
| in these messages the verbal and non verbal contradict each other |
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Definition
| the way in which you say the words |
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| the speed at which one speaks can have an effect on the way a message is recieved |
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Definition
| how a person will accomodate or adapt to another persons rate |
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Definition
| the highness or lowness of the voice |
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Definition
| how loudly a person speaks |
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Term
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Definition
| made up of all the other vocal characteristics: tempo, resonance, rhythym, and articulation |
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Definition
| the sounds you use to fill out your sentences or to cover up or fill pauses |
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Term
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Definition
| refers to all forms of body movement, excluding physical contact with anothers body |
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Definition
| body movements that directly translate into words |
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| accent, emphasize, or reinforce words |
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Definition
| control the back and forth flow of speaking and listening |
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Definition
| show through facial expressions and body movements how intensly a person is feeling |
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Definition
| nonverbal ways of adjusting to a communication situation |
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Definition
| happiness, sadness, fear, and anger; easily identifiable around the world |
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Definition
| include all information conveyed by the eyes alone |
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Definition
| having the power or quality of drawing, pleasing, or winning |
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Definition
| physical characteristics you can control |
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Term
| nonelective characteristics |
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Definition
| things you cannot change; height, body proportion, coloring, bone structure, and physical disabilities |
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Term
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Definition
| identify wearers with particular organizations |
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Term
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Definition
| clothing that employees are expected to wear, but it is not precise as a uniform |
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| form of highly individualised dress |
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Definition
| includes any addition to the physical body designed to beautify or decorate |
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Term
| space and distance/proxemics |
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Definition
| examines the way people use the space around them as well as the distance they maintain from others |
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Definition
| the space that a person considers as belonging to him or her- either temporarily or permanently |
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Term
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Definition
| range of less then 18 inches apart |
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Term
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Definition
| from 18 inches to 4 feet, the distance you maintain from another person when you are engaged in casual and personal conversations |
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Term
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Definition
| from 4 to 12 feet, the distance you are most likely to maintain when you do not know people very well |
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Term
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Definition
| a distance more then 12 feet, typically used for public speaking |
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Definition
| to be in or come into physical contact with another person |
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| simply the way of doing anything |
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Definition
| nonverbal cues also _____ verbal communication |
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Term
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Definition
| nonverbal messages can also _______ for verbal messages |
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Term
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Definition
| often nonverbal messages ______ what you are saying |
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