Shared Flashcard Set

Details

interviewing
secondary questions
7
Communication
Undergraduate 3
02/13/2012
Click here to study/print these flashcards.

Create your own flash cards! Sign up here.

Additional Communication Flashcards

 

 

Cards

Term
silent probe
 Definition
nonverbal to encourage response
Term
nudging probe
 Definition
minor prompts needed
Term
clearinghouse probe
 Definition
volunteer information or point out gaps in prior lines of questioning
Term
informational probe
 Definition
additional information that clarifies a prior response
Term
restatement probe
 Definition
rephrase primary question when ee doen't respond in the desired manner
Term
reflective probe
 Definition
reflect the answer received and verify you heard correctly
Term
mirror probe
 Definition
summarizes a series of answers/exchanges to ensure retention and understanding
Supporting users have an ad free experience!