Term
|
Definition
| Aimed at getting things done |
|
|
Term
| Linear communication model |
|
Definition
| A one-way event in which a message flows from sender to receiver. |
|
|
Term
|
Definition
|
|
Term
|
Definition
| Process of putting thoughts into symbols, most commonly words. |
|
|
Term
|
Definition
| External, physiological or psychological distractions that interfere with the accurate transmission and reception of a message. |
|
|
Term
| Transactional communication modle |
|
Definition
| A characterization of communication as the simultaneous sending and receiving of messages in an ongoing, irrevisible process |
|
|
Term
|
Definition
| Field of experiences that lead a person to make sense of another's behaviour. |
|
|
Term
| Interpersonal communication |
|
Definition
| A continuous transactional process involving participants who occupy different but overlapping environments and create relationships through the exchange of messages, many of which are affected by noise. |
|
|
Term
|
Definition
| A message that communicates information about the subject being discussed. |
|
|
Term
|
Definition
| A message that expresses the social relationship between two or more ind. |
|
|
Term
| Quantitative definition of interpersonal comm. |
|
Definition
| Impersonal comm., face to face, between 2 individuals. |
|
|
Term
|
Definition
|
|
Term
|
Definition
| Behaviour that treats others as objects rather than as individuals. |
|
|
Term
| Qualitative definition of interpersonal comm. |
|
Definition
| Communication in which the parties consider one another as unique individuals rather than as objects. |
|
|
Term
|
Definition
| The use of computer based tools for the purpose of human interaction. |
|
|
Term
|
Definition
| Tendency to transmit messages without considering their consequences. |
|
|
Term
|
Definition
| The ability to accomplish one's personal goals in a manner that maintains or enhances the relationship in which it occurs. |
|
|
Term
|
Definition
| The ability to construct a variety of frameworks for viewing an issue. |
|
|
Term
|
Definition
| The ability to project oneself into another person's point of view so as to experience the other's thoughts and feelings. |
|
|
Term
|
Definition
| The process of attending to your own behaviour and using these observations to shape the way you behave. |
|
|
Term
|
Definition
| The relatively stable set of perceptions individuals hold about themselves. |
|
|
Term
|
Definition
| Involves evaluations of self-worth. |
|
|
Term
|
Definition
| Characteristic ways that you think and behave across a variety of situations. |
|
|
Term
|
Definition
| Theory that a person's self concept matches the way the person believes others regard him or her. |
|
|
Term
|
Definition
| Person whose opinion is imp. enough to affect one's self-concept strongly. |
|
|
Term
|
Definition
| Evaluation of oneself in terms of or by comparison to other's. |
|
|
Term
|
Definition
| Groups against which we compare ourselves, thereby influencing our self-concept and self-esteem. |
|
|
Term
|
Definition
| The tendency to seek and attend to info. that conforms to an existing self-concept. |
|
|
Term
|
Definition
| A prediction or expectation of an event that makes the outcome more likely to occur that would otherwise have been the case. |
|
|
Term
|
Definition
| Occurs when your own expectations inlfuence your behaviour. |
|
|
Term
|
Definition
| Occurs when your own expectations influence your behaviour. |
|
|
Term
|
Definition
| The communication strategies people use to influence how others view them. |
|
|
Term
|
Definition
| The person you believe yourself to be in moments of honest self-examination. |
|
|
Term
|
Definition
| The image a person presents to others. |
|
|
Term
|
Definition
| The process whereby we assign meaning to the world around us. |
|
|
Term
|
Definition
| The 1st stage in the perception process, in which some data are chosen to attend to and others ignore. |
|
|
Term
|
Definition
| The stage in the perception process that involves arranging data in a meaningful way. |
|
|
Term
|
Definition
| Cognitive frameworks that allow individuals to organize perceptual data that they have selected from the environment. |
|
|
Term
|
Definition
| Categorizing ind. according to a set of characteristics assumed to belong to all members of a group. |
|
|
Term
|
Definition
| The process of determining the causal order of events. |
|
|
Term
|
Definition
| The process of attaching meaning to sense data, synonymous with decode. |
|
|
Term
|
Definition
| What occurs between and among people as they influence one another's perceptions and try to achieve a shared perspective. |
|
|
Term
|
Definition
| The stories we use to describe our personal worlds. |
|
|
Term
|
Definition
| The attitude that one's own culture is superior to others. |
|
|
Term
|
Definition
| The process of attaching meaning to behaviour. |
|
|
Term
Self-serving bias
Self-serving bias |
|
Definition
| The tendency to interpret and explain info. in a why that casts the perciever in the most favourable manner. |
|
|
Term
|
Definition
| The tendency to form an overall positive impression on the basis of one positive characteristic. |
|
|
Term
|
Definition
| A three-part method for verifying the accuracy of interpretations, including a description of the beh., two possible interpretations, and a request for clarification of the interpretation. |
|
|
Term
|
Definition
| The ability to project oneself into another person's point of view so as to experience the other's thoughts and feelings. |
|
|
Term
|
Definition
| Compassion for another's situation |
|
|
Term
|
Definition
| The ability to construct a variety of frameworks for viewing an issue. |
|
|
Term
|
Definition
| A way of understanding an issue from several perspectives, rather than with an egocentric, "I'm right and you're wrong" attitude. |
|
|
Term
|
Definition
| The ability to understand and manage one's own emotions and be sensitive to other's feelings. |
|
|
Term
|
Definition
| Rethinking the meaning of emotionally charged en\vents in ways that alter their emotional impact. |
|
|
Term
|
Definition
| Basic emotions such as anger, joy, fear, and sadness. |
|
|
Term
|
Definition
| Feeling two or more conflicting emotions at the same time. |
|
|
Term
|
Definition
| The notion that managing and even suppressing emotions is bot appropriate and necessary. |
|
|
Term
|
Definition
| The process by which emotions are transferred from one person to another. |
|
|
Term
|
Definition
| Emotions that prevent a person from functioning effectively. |
|
|
Term
|
Definition
| Emotions that contribute to effective functioning. |
|
|
Term
|
Definition
| The procces of thinking. It occurs as a person interprets another's behaviour. |
|
|
Term
|
Definition
| Debilitative feelings that come from accepting irrational thoughts. |
|
|
Term
|
Definition
| Dwelling persistently on negative thoughts that, in turn, intensify negative feelings. |
|
|
Term
|
Definition
| The irrational belief that a worthwhile communicator should be able to handle every situation with complete confidence and skill. |
|
|
Term
|
Definition
| The irrational belief that it is vital to win the approval of virtually every persona communicator deals with. |
|
|
Term
|
Definition
| The inability to distinguish between what is and what should be. |
|
|
Term
| Fallacy of overgeneralization |
|
Definition
| Irrational beliefs in which conclusions (usually negative) are based on limited evidence or exaggerated shortcomings. |
|
|
Term
|
Definition
| The irrational belief that emotions are caused by others and not by the person who experiences them. |
|
|
Term
|
Definition
| The irrational belief that satisfaction in life is determined by forces beyond one's control. |
|
|
Term
| Fallacy of catastrophic expectations |
|
Definition
| The irrational belief that the worst possible outcome will probably occur. |
|
|
Term
|
Definition
| Rules that govern the meaning of language, as opposed to its structure. |
|
|
Term
|
Definition
| Words, word orders, phrases, or expressions that have more than one commonly accepted definition. |
|
|
Term
|
Definition
| Words that gain their meaning through comparison.` |
|
|
Term
|
Definition
| The tendency to view people or relationships as unchanging. |
|
|
Term
|
Definition
| Lang. that is vague and unclear. |
|
|
Term
|
Definition
| Rules that govern the way symbols can be arranged, as opposed to the meanings of those symbols. |
|
|
Term
|
Definition
| Linguistic rules that help comm. understand how messages may be used and interpreted in a given context. |
|
|
Term
|
Definition
| The process of adapting one's speech style to match that of others with whom the comm. wants to identify. |
|
|
Term
|
Definition
| Speech mannerisms that emphasize a communicator's differences from others. |
|
|
Term
|
Definition
| A lang. style in which speakers defer to listeners by using hedges, hesitations, intensifers, polite forms, tag questions, and disclaimers. |
|
|
Term
|
Definition
| A conclusion that is arrived at from an interpretaion of evidence. |
|
|
Term
|
Definition
| Lang. that conveys the speaker's attitude rather than simply offering an objective description. |
|
|
Term
|
Definition
| Statements that replace the personal pronoun I with the less immediate word it, often with the effect of reducing the speaker's acceptance or responsibilty for the statements. |
|
|
Term
|
Definition
| A statemetn that describes the speaker's reaction to another person's beh. without making judgments about the beavour's worth. |
|
|
Term
|
Definition
| in which the word but cancels out the expression that preceded it. |
|
|
Term
|
Definition
| A statement that expresses or implies a judgement of the other person. |
|
|
Term
|
Definition
| A statement that implies that the issue is the concern and responsibility of both the sender and receiver of a message. |
|
|
Term
|
Definition
| Cultures that use lang. primarily to express thoughts, feelings, and ideas as clearly and logically as possible. |
|
|
Term
|
Definition
| Cultures that avoid direct use of lang. relyling instead on the context of a message to convey meaning. |
|
|
Term
|
Definition
| The notion that the world view of a culture is shaped and reflected by the lang. its members speak. |
|
|
Term
|
Definition
| This hypothesis suggests that the lang. we speak affects how we interact with the world around us. |
|
|
