Term
| define communication apprehension- |
|
Definition
| The fear or anxiety associated with either real or anticipated communication with another person or persons. |
|
|
Term
| Distinguish the difference between trait and state communication apprehension. |
|
Definition
Trait- apprehension about communicating in all situations (it is your trait)
State- (aka: situational C/A) - communication apprehension experienced only around certain people and/or in certain contexts. |
|
|
Term
| What are three types of Situational/State communication apprehension? |
|
Definition
CA in generalized situations
CA with a given person or group
CA with a given person/group in a given situation |
|
|
Term
| What are some causes of CA |
|
Definition
Skill Deficiencies
Conspicuousness
Unpredictable/unfamiliar situations
Prior success/failure
Learned helplessness
Subordinate position
Fear of evaluation |
|
|
Term
| What are some of the Effects of CA? |
|
Definition
Communication Avoidance
Withdrawal
Communication Disruptions
Over-communication |
|
|
Term
| Types of remedies for communication apprehension: |
|
Definition
Cognitive Restructuring- changing our thinking process
Systematic Desensitization Behavior Therapy- Have subjects visualize participating in a series of situations while in a state of deep relaxation
Skills Training- Work on skills that are deficient such as presentation style articulation, etc. |
|
|
