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Interpersonal communications
Test 2
73
Communication
Undergraduate 4
02/05/2017

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Cards

Term
Presupposition
Definition
something that a native speaker of a language knows is part of the meaning of a sequence of that language, even if it's not overtly present in the sequence. Even Bob could get an "A".
Term
Most important to remember is to always respond to
Definition
Always respond to the presupposition , never to the sequence it is hidden in.
Term
One If you really (X) you wouldn't (Y)
Definition
If you cared about the company you would e to work on time.
Term
Two: If you really (X) you would want to (Y).
Definition
If you cared about your family you would want to stop drinking.
If you cared about being promoted you would want to get the report in on time like everybody else does.
Term
Three: Don't you even care about(X).
Definition
Don't you even care about your grades, your children, the environment, your appearance, your health, your responsibility to your family.
Term
Four: Even (X)should (Y)
Definition
Even a woman can fix a tire.
Even a sophomore could pass that test.
Even an uneducated person will do better than you.
Even a man can pass that exam.
Term
Five: Everyone understands why you (X).
Definition
why your are so emotional, confused, hysterical. Important assumption: there is something very wrong with you.. or you should be very, very ashamed of yourself.
Term
Six: A person who (X) (Y)
Definition
A person who really wanted to pass the class
has serious emotional problems
has no interest in achieving anything meaningful
Term
Seven:
Why don't you ever (X)
Why do your always
Definition
try to make me happy?
consider anybody's feelings but your own?
want anybody else to have fun?
Why do your always get such a kick out of seeing me miserable?
Try to make me look like an idiot?
Term
Eight: Some (X's) would (Y) if/when ?(Z) (W)
Definition
Some profs would get really angry when a student handed in a paper that looked like that.
Some husbands would really be angry if you did that to them.
Some people would really be hurt if you were late for church.
Term
Make a list of factor commonly behind your personal verbal attack pattern.
Definition
Infringing on my rights, my privacy, my property, my freedom, my time, my health, my safety.
Minimizing and belittling me.
Excluding me.
Gossiping about me.
Term
List on common communication barriers:
Definition
Criticizing Name-calling diagnosing praising evaluatively (You're so good you never think about yourself at all)
ordering threatening moralizing
questioning advising diverting logical argument reassuring cutesipation contradiction (your are not cold; you couldn't be)
Term
The Virginia Satir Attack Patterns and Modes Each use all 5 language patterns of the ruler etc...
Definition
The Placatory= afraid the other will get angry
The Blamer= thinks nobody cares about them ..so intends to be the one with power It's yoru fault.. you never consider my feelings
The computer = afraid somebody will find out their feelings.. tries to act like they have none.. no real difficultly exists here they say.
The Distractor: shifts satir modes. I've got to say something
The Leveler genuine
Term
Life positions
Definition
The OK corral
Term
Virginia Satir's Life Energy providers
Definition
Providers hopefulness, helpfulness, powerfulness, new possibilities, change, choice...
Term
General semantic correctives :
Definition
a way toward clear thinking with clear thinking being the ability to ascertain and respond to what actually is going on in a situation.
Term
List 10 blocks to clear thinking
Definition
Allness attitude, knee-jerk reaction, Either-or thinking, Projection problems, Rigid thinking, Badly designed question, Elementalism, Jumping to the wrong conclusion,
Reliance on Common Sense,
Searching for meaning in the wrong places
Term
Describe 5 Satir modes:
Definition
Placater, blamer, computer, distractor, leveler
Term
Styles of listening
Definition
Task-oriented, Relationship listening, Analytical Listening, critical listening
Term
Obstacles to listening
Definition
message overload, message complexity, noise, preoccupation, prejudgment, reaction emotionally to loaded language, lack of effort, failure to adapt listening stles
Term
5 ways to improve attending cues when listening by DEVITO Devito
Definition
1. get physically ready to listen
2. resist mental distractions
3.make the shift fully from speaker to listener
4.observe nonverbal cues
5.hear the person out
Term
Personality types
Definition
Ruler Analysis Relater Entertainer
Term
4 problem types of listening
Definition
1. content-oriented listening
2.people oriented listening
3. action-oriented listening
4 time-orientedlistening
Term
Define listening
Definition
the process of receiving, constructing meaning from and responding to spoken and/or verbal messages.
Term
Albert Mehrabian
Definition
found only 7 per cent of a message is verbally communicated. 38 per cent was conveyed via paralanguage (quality of voice)
Term
Charles Darwin
Definition
studied nonverbal communication from a genetic view point
Term
Margaret Mead
Definition
hypothesized that most assertive behavior is culturally based. anthropologist said it was culturally based as was most behavior.
Term
5 subgroups to nonverbal communication
Definition
1. kinesics, 2. proxemics, 3. kinetics, 4. paralanguage, 5. semiotics
Term
what people say, the meanings they try to convey, can be less important than --
Definition
what they don't say
Term
Albert Mehrabian
Definition
says 38 per cent conveyed via paralanguage (quality of voice)
Term
The first scientific study of nonverbal communication
Definition
Charles Darwin 1982 The Expression of Emotions in Man and Animals he wanted to know the genetic of it.
Term
What per cent is conveyed with facial expression?
Definition
55%
Term
what were the 5 representation Darwin looked at?
Definition
children, insane, aged, painting and sculptor, racial
Term
Social scientists of the 20th century thought
Definition
Darwin and Mead's interpretation could be divided into subgroups. Kinesics, proxemics, kenetics, paraloanguage, semiotic
Term
Semiotics
Definition
seeks to understand how natural and constructed signs and symbols function as a communication medium semantics, syntactic, pragmatics
Term
one of the three divisions of semiotics, sematics is what?
Definition
linguistics or art, drawing, painting, anthropology, sociology words, picutres, space objects what do signs mean = semantics
Term
one of the three divisions of semiotics,
syntactic is what?
Definition
how do they relate to each other (signs and symbols)
Term
one of the three divisions of semiotics, pragmatic means what?
Definition
how does it affect human behavior
Term
sign is
Definition
a generic label for a unit of nonverbal communicatio, like a gesture, a body movement, a raisedeyebrow, any nonverbal communication that conveys information can be with or apart from verbal communication
Term
Cue
Definition
nonverbal sign used to prompt and event, behavior, or experience suggests what may happen and provoke a response from the receiver
Term
signal
Definition
used to inform as to what will happen next.
Term
all cues are signals
all signals are signs
but not all signs are
Definition
signals
and not all signs and signals are cues
Term
Who was Paul Ekman
Definition
world expert in the field of kinesics
Term
what is kinesics?
Definition
the study of nonverbal coding systems of bodily activity as related to human communication more reliable than words and hard to inhibit. Clinton said "I did not have sexual relations with that woman."
Term
5 categories of nonverbal signs by Ekman
Definition
1. emblems 2. illustrations 3. adapters
4. regulators 5. affect displays
Term
most nonverbal communication or behavior is not
Definition
a language
Term
emblems
Definition
gestures with precise meaning known by a culture learned language-like, voluntary.. like A - OK
Term
gestures that enhance verbal messages
Definition
emphasis
Term
Regulators
Definition
used to regulate, manage or control a conversation..nods that it's the other turn.. not a separate class like emblems.. mostly hands and face ..voluntary hello, come here, sit down. reliable or unreliable as speech.
Term
people pay more attention to those that use..
Definition
illlustrators
Term
T or F.. there is a big difference between cultures in the particular kind of gestures.
Definition
true
Term
what culture draw things with hand gesture
Definition
Mediterranean to show an actin
Term
East European
Definition
tend to use gesture to trace themental locomotion
Term
Adaptors
Definition
help a person adapt, relase tension, manipulators.. on part of the body moves another part..playing with matches pen hair beard we don't believe people that do those things.
Term
interuptors
Definition
?
Term
Affect displays
Definition
facial expression whether innate, learned or managed.. we can put on a face we don't feel.
Term
display rules
Definition
learned growing up. what we can show to who and when management of expression.
Term
how many facial expressions?
Definition
5,000
Term
try to mask true feelings but what and who
Definition
they leak out... Ekman's microexpressions
Term
the best way to hide emotions is
Definition
like Bill did, by being emotional in a different way and he used distancing "that woman" "Ms. Lewinsky".
Term
what is the visual language?
Definition
signing
Term
Projecting
Definition
?
Term
voice paralanguage
Definition
I need to see you in my office.
Term
enunciation
Definition
moan whine yawn cry ooh aah ummm shhh uh hum
Term
paralanguage tools
Definition
pause trial lawyers Shakespeare
Term
Proximity
Definition
welcomed or invaded intimate space... office is extension of self top floor, window wait time, pictures
Term
Do not look away when
Definition
shaking hands
Term
non verbal communication
Definition
body appearance, weight, smoking, document design, cloths, hair,
Term
how often are you wrong?
Definition
60 % reading too much into it over interpreting
Term
mixed messages
Definition
not congruent
Term
nonverbal communication can become aberrated thgouth
Definition
stress, alcohol, drugs
Term
semiotics seeks to understand how
Definition
natural or constructed signs and symbols function as a communications medium
Term
dyadic communication
Definition
communication between 2 people
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