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| Usually brief, generally follows conventional formulas: Handshakes, remarks anout innocuos subjects like the weather, amd friendly expressions. |
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| conflicting nations, social groups, organizations, friends anf lovers. In each case,if the two parties didnt need each other ro solve the problem, they would go seperate ways. |
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| two types of relational control |
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Definition
Conversation: Who talks the most, who interupts whom and who changes the topic most often.
Decisions: Who has the power to determine what will happen in the relationship? What will we do saturday night? shall we use our savings to fix up the house or take a vacation? |
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Definition
| is a reaction that aims to protect one's presenting self by denying respinsibility, "You're crazy--I never do that" and counterattacking. |
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messages that people exchange, verbally and non verbally, abou their relationship.
Communication about communication! |
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| Attracted to people who we believe are attracted to us. |
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Definition
| Hopes, problems, complaints, and appreciations. Attacker describes facts, but no meaning. |
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| The degree to which people like of appreciate one another. Most important ingrediant in romantic relationships |
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| Communcation between members decreases in quantity and quality. Restrictors and restraints characterize this stage. Rather that discuss a disagreement, members opt out. |
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| A disconfirming response that uses the speakers remarks as a starting point for a shift to a new topic. |
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| An indirect expression of aggression delivered in a way that alows the sender ti maintain a facade of kindness. |
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Definition
"You're wrong", in one way or another. Negative to positive scale.
Aggressiveness: most destructive way to disagree
complaining: communicators arent prepared to argue but want to registar dissatisfaction.
Argumentativeness: presenting ad defending positions on issues while atticking positions taken by others. |
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Definition
interrupting
irrelevant
tangential
impersonal
ambiguous
incongruous |
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Definition
recognition
acknowledgement
endorsement: Aggreeing with them or otherwise find them important.
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Definition
| essential ingrediant in sucessful relationshios. |
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| The text states that romantic partners who fear rejection and abandonnment are likely to act in way that increase the odds of their fears coming to pass. Which example best relates to which concept from Chapter 2? |
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Definition
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Term
| A supportive climate usually results from the expression of empathy |
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Definition
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| Endorsement is the strongest type of confirming message |
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A supportive climate usually results from the expression of empathy. |
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Perception makes little difference in determining whether a message is disconfirming. |
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When you respond non-defensively to criticism, you can agree with the truth of what the critic is saying. |
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Term
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Definition
Six sets of contrasting styles of verbal and nonverbal behavior. Each set describes a communication style that is likely to arouse defensiveness and a contrasting style that is likely to prevent or reduce it. Developed by Jack Gibb.
DEFENSIVE BAHAVIORS VS. SUPPORTIVE BEHAVIORS
EVALUATION:::::DESCRIPTION
CONTROL:::::PROBLEM ORIENTATED
STRAGETY::::: SPONTANEITY
NEUTRALITY::::: EMPATHY
SUPERIORITY::::: EQUALITY
CERTAINTY::::: PROVISIONALISM
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Term
| What are the seven types of ineffective listening? |
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Definition
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pseudo listening, stage-hogging, selective listening, insulated listening, defensive listening,...
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What is pseudo listening?
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imitation of the real thing, an act put on to fool the speaker
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3
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What is stage hogging?
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attempting to turn the topic of coversation to themselves instead of showing interest in the...
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4
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What are two key characteristics of stage hogging?
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shift response and interruptions
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5
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What is selective listening?
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responding only to the parts of a conversation that interest them, rejecting everything else
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6
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What is insulated listening?
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opposite of selective listening, avoiding specific information - failure to hear or ackowledge...
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7
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What is defensive listening?
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taking others remarks as personal attacks
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8
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What is ambushing?
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listening carefully to the speaker only to later attack them with the information collected
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9
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What is a good example of ambushing?
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the cross examining prosecution attorney
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10
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What is insensitive listening?
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responding to the superficial content in a message but missing the more important emotional...
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Term
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Definition
| The theory suggests that in initial interactions, between two people, the primary goal is to reduce the level of uncertainty in the situation. According to the theory, people find uncertainty in interpersonal relationships unpleasant and are motivated to reduce it through interpersonal communication. |
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Term
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Definition
| occur when people violate implicit or explicit relational rules. These transgressions include a wide variety of behaviors. Scholars tend to delineate relational transgressions into three categories or approaches. The first approach focuses on the aspect of certain behaviors as a violation of relational normsand rules. The second approach focuses on the interpretive consequences of certain behaviors, particularly the degree to which they hurt the victim, imply disregard for the victim, and imply disregard for the relationship. The third and final approach focuses more specifically on behaviors that constitute infidelity (a common form of relational transgression).[1] |
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Definition
| relational problem. when one partner violates the explicit or implicit terms of the relationship, letting the other one down in some important way |
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Definition
| Individualistic culture is a culture where the individual is concerned about the individual, i.e. himself. He is competitive in nature as he wants to reign supreme. |
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Term
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Definition
| conflicts that arise when two opposing or imcompatible forces exist simultaniously. |
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Term
| knapps model of interactive stages: Which smbolic gestures would go under |
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Definition
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Term
| major indicators of a committed relationship |
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Definition
providing affection
providing support
maintaining integrity
sharing companionship
making an effort to communicate regularly
showing respect
creating a relational future
creating a positive reational atmosphere
working on relational problems together
reassuring one's commitment. |
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Term
| defensive-arousing behaviors are |
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Definition
evaluation
control
stragety
neutrality
superiority
certainty |
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Term
| reciprocating commuication pattern |
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Definition
| each persons message reinforces the others |
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Term
| Important to cinsider when choosing the bext listening style |
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Definition
| the situation. the other person. yourself. |
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Term
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Definition
| what we remember, smal fraction of what we actually hear |
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