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Intercultural Competence
Chapters 1-3
36
Sociology
Undergraduate 1
06/12/2012

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Term
The need to develop intercultural skills in today's world are due to these imperatives.
Definition
Global economic, demographic, & technological trends.
Term
What is Global Village?
Definition
Consequences of the mass media's ability to shrink the world.
Term
Change in cultural demographics in the U.S. is largely due to...
Definition
Increase in Latino & Asian-American patterns of immigration.
Term
Communication
Definition
Symbolic, interpretive, transactional, contextual process in which people create shared meanings.
Term
Symbol
Definition
A word, action, or object that stands for or represents a unit of meaning.
Term
What are examples of symbols?
Definition
Words, actions, & objects.
Term
Characteristics of communication
Definition
Occurs between small groups of people, personal bond, exclusive, adapt to specific others, interpretation.
Term
Communication as an interaction
Definition
Sending & receiving of messages. No feedback.
Term
Communication as a transaction
Definition
Sending & receiving of messages. With feedback.
Term
Physical Context
Definition
The place where people meet.
Term
Social Context
Definition
The social purpose for being together & the nature of the relationship.
Term
Interpersonal communication involves...
Definition
Clearly identified participants.
Term
Failure to create a harmonious society will result in...
Definition
Hatred & conflict
Term
Culture is taught, therefore...
Definition
Culture is learned
Term
Norms
Definition
Refer to rules for appropriate behavior, which provide the expectations people have of one another & of themselves.
Term
Social Practices
Definition
Predictable behavior patterns that members of a culture typically follow.
Term
Ethnicity
Definition
Used to refer to a wide variety of groups who might share a language, historical origins, religion, nation-state, or cultural system.
Term
A culture's unique experiences is created by its...
Definition
History
Term
Ecology
Definition
External environment
Term
In warm climates, there are higher levels of...
Definition
Interpersonal involvement
Term
Interracial adoptions require...
Definition
Educational & economic advantages
Term
Nonverbal communication defines boundaries between...
Definition
Members & nonmembers of a culture
Term
Example of interrelatedness of cultural forces?
Definition
Ban on birth control by the Catholic church in 19th century Ireland had women waiting until the age of 30 to marry.
Term
Europeans were successful conquering Native Americans because...
Definition
They had access to many plants and animals that could be domesticated.
Term
Cross Cultural Communication
Definition
Involves a comparison of interactions among people from the same culture to another culture.
Term
International Communication
Definition
Refers to interactions among people from different nations.
Term
Melting Pot
Definition
One assimilated culture
Term
Tapestry
Definition
Maintain cultural identity, but still part of a whole; Assumes cultures don't change
Term
Garden Salad
Definition
All together but maintaining own identity; Suggests U.S. is unstable
Term
Ingredients necessary for intercultural competence
Definition
Knowledge, motivation, & skilled actions
Term
Culture-General Information
Definition
Provides insight into the intercultural communication process abstractly.
Term
Culture-Specific Information
Definition
Includes information about the forces that maintain the culture's uniqueness & facts about the cultural patterns that predominate.
Term
Participating in intercultural communication includes...
Definition
Feelings, intentions, & actions.
Term
B.A.S.I.C.
Definition
Behavioral Assessment Scale for Intercultural Communication
Term
B.A.S.I.C. Components
Definition
Display of Respect, Orientation of Knowledge, Empathy, Interaction Management, Relational Role Behavior, Tolerance for Ambiguity, Interaction Posture
Term
Interaction tool involves...
Definition
D.I.E. - Description, interpretation, & evaluation during intercultural conversation.
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