Term
| 8 reasons to study intercultural communication |
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Definition
| global workplace, domestic workforce diversity, creative problem-solving, technology in global communication, multicultural health care, intercultural relationships, world & intrapersonal peace, cultural self-awareness |
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Term
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Definition
| seeing our own culture as the center of the universe, and other cultures as insignificant or inferier |
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Term
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Definition
| a learned meaning system that consists of patterns of traditions, beliefs, values, norms, meanings and symbols that are passed on from one generation to the next and are shared to varying degrees by interacting members of a community |
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Term
| Four levels of culture (iceberg) |
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Definition
surface level - popular culture
intermediate level - symbols, meanings and norms
deep level - traditions, beliefs and values
universal human needs |
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Term
| What is surface level culture? |
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Definition
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Term
| What is intermediate level culture? |
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Definition
| symbols, meanings and norms |
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Term
| What is deep level culture? |
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Definition
| traditions beliefs and values |
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Term
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Definition
| a sign, artifcact, word(s), gesture or nonverbal behavior that stands for or reflects something meaningful. (includes language) |
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Definition
| interpretations that we attach to a symbol, which can cue both objective and subjective reactions |
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Term
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Definition
| cultural context or physical context of an interaction scene |
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Term
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Definition
| the objective of a meeting |
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Term
| define relationship expectation |
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Definition
how much role formality/informality or task/social tone
you want to forge in the interaction. |
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Term
| cultural competence skills |
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Definition
| the cultural knowledge you have internalized and the operational skills you are able to apply in the interaction scene |
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Term
| culturally shared traditions |
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Definition
myths, legends, ceremonies and rituals
that are passed on from one generation to the next via an oral or written medium. |
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Term
| culturally shared beliefs |
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Definition
a set of fundamental assumptions or worldviews that people hold dearly to their hearts without question.
(--origins of humanity, time, space, reality, God, death, afterlife) |
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Term
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Definition
| a set of priorities that guide "good" or "bad" behaviors, "desirable" or "undesirable" practices, and "fair" or "unfair" actions. |
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Definition
| the underlying motivational values that drive human actions; these include satisfying biological needs, social coordination needs and the survival and welfare needs of the group, |
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