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Intercultural Comm
final study guide
89
Communication
11th Grade
12/09/2012

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Term
perception
Definition
perception is the process of selecting, organizing, and interpreting sensory data in a way that enables us to make sense of our world
Term
how does culture affect perception
Definition
it affects our perception of the elderly, youth, and social status
Term
characteristics of perception
selective
Definition
you only allow selective stimuli through and them remove the rest
Term
characteristics of perception
learned
Definition
we were born in this world without meanings, our culture gives meaning to our experience
Term
characteristics of perception
culturally determined
Definition
-
Term
characteristics of perception
could be consistent
Definition
perception could be resistant to change
Term
characteristics of perception
subjective
Definition
based on our explanation
Term
values
Definition
based on our beliefs (famlily)
shared ideas about what is true, right and beautiful
values are affected by religion, family, etc.
Term
what are the 3 types of values
Definition
1. primary- values worth dying for
2. secondary- important values
3. tertiary- least important
Term
cultural patterns
Definition
you are more than your culture, the dominant values of culture may not be shared by all individuals in that culture
Term
cultural patterns are integrated
Definition
things can change
Term
cultural patterns are dynamic
Definition
cultures changes and so do their values
Term
cultural patterns are contradictory
Definition
"all people are created equal" yet there are the very rich and the very poor
Term
Values Americans Live By
Personal control over nature
Definition
-
Term
Values Americans Live By
change in progress
Definition
change, progress
emphasize the future
ability to control all aspects of life
a "doing" culture
Term
Values Americans Live By
time and its control
Definition
schedules, deadline, due dates, meetings, agenda, etc.
Term
Values Americans Live By
equality/egalitarianism
Definition
"all men are created equal"
equal social relationships at work and at home
first name basis
minimal social status
Term
Values Americans Live By
individuality and privacy
Definition
John Locke- "The basic unit of nature"
each person is unique, special, different
equality of opportunity
a culture of voluntarism
Term
Values Americans Live By
self-help control
Definition
independence
initiative
self-reliance
individual achievement
Term
Values Americans Live By
competition and free enterprise
Definition
children are taught very early on to be competitive
Term
Values Americans Live By
future orientated
Definition
change, taking chances, optimism
value future more than past/present
Term
Values Americans Live By
action/work orientation
Definition
hard-work
the importance of leisure time
Term
Values Americans Live By
informality
Definition
first name basis
perceive no need for titles of distinction
Term
Values Americans Live By
directness, openness, honesty
Definition
not formal
Term
Values Americans Live By
practicality and efficacy
Definition
- garage sales
- "go dutch"
- cheaper gifts ok
Term
Values Americans Live By
materialism/acquisitiveness
Definition
hard work
to have material and be physically comfortable
Term
Values Americans Live By
science and technology
Definition
modern civilization depends on society
science has an answer to every problem
Term
what are the 5 universal questions every individual must deal with?
Definition
1. what's the character of human nature
2. what is the relationship between humans and nature
3. what is the orientation towards time
4. what is the value placed on activity
5. what is the relationship of people towards each other
Term
evil
good and evil
good
Definition
evil- religion
good and evil- mainstream america
good- confucianism and buddhism
Term
PERSON/NATURE ORIENTATION
subject to nature
Definition
the most powerful forces of life are beyond human control
God, fate, or magic
india, latin america
Term
PERSON/NATURE ORIENTATION
harmony with nature
Definition
nature is part of life
people should live in harmony with nature
east asian, native americans
Term
PERSON/NATURE ORIENTATION
master of nature
Definition
nature is to be conquered
tame the wilderness
western europe, north america
Term
TIME ORIENTATION
past orientation
Definition
deep history, tradition
native americans, china, japan, great britain
Term
TIME ORIENTATION
present orientation
Definition
what is real exists in the here and now
enjoy the present
latin america, af. america, mexican, phillippines
Term
TIME ORIENTATION
future orientation
Definition
the future is greater than the present
things will always be/look better
tend to look forward
us dominant culture
Term
ACTIVITY ORIENTATION
being orientation
Definition
accept people, events, and ideas as flowing spontaneously
the current activity is the one that matters most
latin america
Term
ACTIVITY ORIENTATION
being-in-becoming orientation
Definition
value a spiritual life
development and growth
meditation
ex: religion w/ heaven
Term
ACTIVITY ORIENTATION
doing orientation
Definition
activity and action
work efficiency, change time, progress
go-getters
people gather for action
america
Term
what is idenity
Definition
a person's self-concept
your self-definition
identity as abstract, complex
identity changes with life
Term
Turner's 3 categories of identity
human identities
Definition
set you apart from other life-forms
Term
Turner's 3 categories of identity
social identities
Definition
the in-group/out group dichotomy
Term
Turner's 3 categories of identity
personal identity
Definition
what sets you apart from your in-group members
Term
Hall's 3 levels
personal identities
Definition
what makes you unique and distinct from others
Term
Hall's 3 levels
relational identities
Definition
a product of our relations to others
Term
Hall's 3 levels
communal identities
Definition
our identity in relation to large-scale communities, such as nationality, ethnicity, gender, religion, political party
Term
Phinney's 3 stage development model
1. unexamined ethnic identity
Definition
lack of explanation of ethnicity
Term
Phinney's 3 stage development model
2. ethnic identity search
Definition
become interested in learning about one's ethnic identity
Term
Phinney's 3 stage development model
3. ethnic achievement
Definition
clear and confident of one's cultural identity
Term
Martin & Nakayama;s 4 stage model
MINORITY
1. unexamined identity
Definition
identities are not explored
Term
Martin & Nakayama;s 4 stage model
MINORITY
2. conformity
Definition
try to fit in, may possess negative self-image
Term
Martin & Nakayama;s 4 stage model
MINORITY
3. resistance and separatism
Definition
cultural awakening and greater adherence to one's own culture
Term
Martin & Nakayama;s 4 stage model
MINORITY
4. integration
Definition
pride in one own's culture group and acceptance of other culture
Term
Martin & Nakayama;s 4 stage model
MAJORITY
1. UNEXAMINED IDENTITY
Definition
-
Term
Martin & Nakayama;s 4 stage model
MAJORITY
2. acceptance
Definition
-
Term
Martin & Nakayama;s 4 stage model
MAJORITY
3. resistance
Definition
may began to question one's own culture and increase association with minority culture members
Term
Martin & Nakayama;s 4 stage model
MAJORITY
4. redefinition and reintegration
Definition
an increased understanding of one's dominant culture identity, an appreciation of minority culture
Term
what is the biracial model
(3 steps)
Definition
1. become conscious of their difference
2. struggle to be accepted and feeling that they should choose one race or another
3. accept their duality, become self-confident
Term
define stereotypes
Definition
a cognitive structure containing the perceiver's knowledge, beliefs and expectations about some human social groups
Term
LANGUAGE VARIATIONS
accent
Definition
variations in pronunciations in the same language
Term
LANGUAGE VARIATIONS
dialect
Definition
difference in vocab and grammar and pronunciations
Term
LANGUAGE VARIATIONS
argot/codewords
Definition
private vocab peculiar to a co-culture group
Term
LANGUAGE VARIATIONS
slang
Definition
means to mark social and linguistic identity
Term
LANGUAGE VARIATIONS
conversational taboos
Definition
income, age, etc (in the u.s.)
Term
what is the sapir-whorf hypothesis
Definition
the language we speak shapes our perception of reality
Term
what 5 things should be kept in mind when speaking to a non-native english speaker
Definition
1. mindfulness
2. speech rate
3. vocab
4. monitor their nonverbal feedback
5. checking
"do you understand what i mean?"
Term
what are the 5 functions of nonverbal communication
Definition
1. expressing internal states
- it's very hard to lie about your emotions
2. creating identity
- ppl draw a mental pic of you based on your appearance
3. regulating interaction
- looking at your watch, cracking nuckles
4. repeating/reinforcing the message
5. substituting for words
Term
define nonverbal comm- intentional
Definition
how you dress
Term
define nonverbal comm- unintentional
Definition
fidgeting when nervous
Term
define nonverbal comm- interacting with verbal messages
Definition
..
Term
guidelines in studying nonverbal comm (NC)- 4 points
Definition
1. NC can be ambiguous
2. multiple factors can influence NC
EX: gender, age
3. NC is contextual
4. NC is learned
Term
body language
Definition
-appearance
- judgement of beauty
- skin color
- attire
Term
kinesics
Definition
- posture (slouching, bowing)
- gesture
- facial expressions
Term
what are the 6 universal expression
Definition
1. happiness 2. sadness 3. fear 4. anger 5. disgust 6. surprise
Term
body language (conti)
eye contact and gaze
Definition
cultures w. eye contact: middle east, us, french, deaf
cultures that dont: japan, korea, nat amer.
Term
touch, 5 categories
Definition
1. professional
- hairdresser, dr
2. social politeness
- greeting, high five
3. friendship touch
- concern and caring between family/friends
4. love-intimate
- hugging, kissing
5. sexual
- sexual arousal
Term
paralanguage
3 types
Definition
1. vocal qualifiers- volume, pitch, tempo, rate
2. vocal characterizers
- laughing, crying, moaning, yawning
3. vocal segregates
- audible sounds that arent words: mmm, uhh
Term
space and distance
personal space
4 types
Definition
- intimate- less that 18 in (very personal)
- casual-personal- 18in-4ft, no physical contact, speak in normal voice
- social- 4-12ft, business is conducted
- public- more than 12 ft
Term
seating
Definition
sitting side by side is preferred for asians, other cultures dont mind sitting in front of each other
Term
furniture arrangement
Definition
some cultures surprised that tv is the center
less office cubes in japan
Term
Time
2 ways to organize it
Definition
1. monochronic time:
time as linear & segmented, use of schedules and appt's, task centered , dislike spontaneity

2. polychronic time
people/relationship are centered, it's more important to build your relationship with others than to be on time, more "interruptions"
Term
silence
Definition
"silence is also speech"
- talk valued by Jews, italians, arabs, french, greek
- silence is valued by easterns, they avoid conflict
Term
define prejudice
Definition
deep negative feelings associated with a particular group
it is a learned action
can be good, bad..
Term
what are the 4 functions of prejudice
Definition
1. ego-defensive function
"i didn't get the job cause they're racist"
2. utilitarian funciton
"you're lucky you even have a job"
3. value expressive function
(ideologies, religion)
4. knowledge function
(cognitive shortcuts)
Term
Allport's 5 levels of prejudice
Definition
1. antisolution- talking bad
2. avoid or withdraw from context w/ them
3. discrimination- exclude members of that group from opportunities
4. physical attack
5. extermination
Term
3 causes of prejudice
Definition
1. societal sources
- laws, regulations that enforce prejudice
2. maintaining social identity
"out group is threatening who we are"
3. scapegoating
- a particular group blamed for event/circumstance
Term
how to avoid prejudice
Definition
1. positive personal conduct
2. education
Term
what is racism
what are the 2 forms
Definition
the belief in the inherent superiority of a particular group
1. personal 2. institutional
Term
what is ethnocentrism
Definition
-one's own culture is superior to any other in their eyes
- ethnocentrism is universal and contributes to cultural identity
could be positive or negative
Term
how to avoid ethncentrism
Definition
be open minded to new views/ideas
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