Term
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Definition
| use of technology in managing and processing information |
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Term
| Management Information Systems |
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Definition
| application for managing people technologies and procedures to solve problems. it is a similar function to accounting, finance, human resources and operations |
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Term
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Definition
| data information and business intelligence, IT resources, and IT culture |
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Definition
| raw facts that describe the characteristics of an event |
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Term
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Definition
| data converted into meaningful and useful context |
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Term
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Definition
| applications that analyze data to support decision making efforts. |
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Term
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Definition
| people-->use information technology to work with-->information |
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Term
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Definition
information-functional culture, information-sharing culture,
information inquiring culture,
information discovery culture |
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Term
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Definition
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Term
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Definition
| oversees all uses of IT and insures the alignment of IT with business goals and objectives. |
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Term
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Definition
| responsible for ensuring throughput,speed,accuracy, availability and reliability. |
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Definition
| reponsible for ensuring the security of IT systems |
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Term
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Definition
| responsible for ensuring the ethical and legal use of information |
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Term
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Definition
| responsible for collecting, distributing and maintaing organization knowledge |
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Term
| Key Performance Indicator |
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Definition
| measures that are tied to business drivers |
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Term
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Definition
| are neither business or IT centered but requires input from both iT and business professionals. |
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Term
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Definition
| measures the performance of the IT system itself including throughput,speed and availability |
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Term
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Definition
| measures the impact IT has on business processesand activities including customer satisfaction, conversion rates and sellthrough increases |
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Term
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Definition
| baseline values the system seeks to attain |
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Term
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Definition
| a process measuring system results, comparing and identifying improvements |
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Term
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Definition
| a product or service that a customer places at higher value on that similar offerings from a competitor for example first move advantage |
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Term
| Reasons for the growth of decision making information systems |
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Definition
People must: analyze large amounts of inormation
make decisions quickly
apply sophisticated analysis techniques
protect the corporate asset of organizational information |
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Term
| transactional information |
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Definition
| all the information contained within a single business process or unit of work whpse purpose is to support the performing of daily operational tasks. |
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Term
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Definition
| all the organizations information with purpose of supporting the performing of managerial analysis tasks. |
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Term
| Transactional Processing System |
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Definition
| basic business system that serves the operational level |
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Term
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Definition
| Online Transaction Processing capturing of transaction and event information using technology |
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Term
| OLAP Online Analysis Processing |
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Definition
| manipulation of informationto create business intelligence in support of strategic decision making. |
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Term
| DSS Decision Supports Systems |
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Definition
| information to support managers and budiness professionals during the decision making process |
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Term
| 3 quantitative models used by DSS |
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Definition
Sensitivity analysis
What-if analysis
Goal-seeking analysis |
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Term
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Definition
| studies the impact changes in one or more parts of the model have on other parts. continuously changing one variable and collecting results |
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Term
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Definition
| checks the impact of a change in an assumption on the proposed solution. |
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Term
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Definition
| finds the inputs needed to achieve a certain goal. |
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Term
| Executice Information Systems |
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Definition
| a specialized Dss that supports senior level executives within the organization |
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Term
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Definition
| integrates information from multiple components |
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Term
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Definition
| simulates human intelligence such as the ability to reason and learn |
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Term
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Definition
| Expert system-computerized advisory programs that imitate process for solving difficult problems |
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Term
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Definition
| attempts to imulate the way a human brain works |
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Term
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Definition
| an artificial intelligence system thatmimics the evolutionary survival of the fittest way to solve a problem |
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Term
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Definition
| special proposed knowledge based information system that accomplishes tasks on behalf of its users |
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Term
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Definition
| sift instantly through information to uncover patterns and relationships includes expert systems and neural networks |
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Term
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Definition
| a standardized set of activities that accomplish a specific task or outcome. |
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Term
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Definition
| results in a product or service that is received by an organization's external customer |
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Term
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Definition
| invisible to the external customerbut is essential in the effective management of the business |
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Term
| business process improvement |
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Definition
| attempts to understand ans measure the current process and make performance improvements accordingly. |
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Term
| Business Process Reengineering |
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Definition
| analysis and redesign of workflow within and between enterprises |
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Term
| Business Process Modeling or mapping |
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Definition
| The activity of creating a detailed flow chart or process map of a work process showing its inputs tasks and activities to a structured sequence |
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Term
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Definition
| a graphic description of a process showing the sequence of process tasks, which is developed for a specific process |
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