| Term 
 
        | What actions are tracked in debug logs? |  | Definition 
 
        | Database changes Automated business processes such as assignment rules, escalation rules, etc. Validation Rules Request-response XML Apex script errors Resources used by an Apex script |  | 
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        | Term 
 
        | What is the maximum number of debug logs retained for an organization?   |  | Definition 
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        | Term 
 
        | Where can you find default images to use in formula fields? 
 |  | Definition 
 
        | In the 100 Sample Formula Fields document under Tip Sheets in Help & Training |  | 
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        | Term 
 
        | Which function only works in validation rules?   |  | Definition 
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        | Term 
 
        | What type of field and needs to be wrapped in a function (inside a formula) to be accessed? 
     |  | Definition 
 
        | Picklist (ISPICKVAL function) |  | 
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        | Term 
 
        | What are validation rules? |  | Definition 
 
        | Validation rules verify that the data a user enters in a record meets the standards you specify before the user can save the record. A validation rule can contain a formula or expression that evaluates the data in one or more fields and returns a value of "True" or "False." Validation rules also include an error message to display to the user when the rule returns a value of "True" due to an invalid value.  |  | 
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        | Term 
 
        | What are the two things that a developer must create when setting up a validation rule?    
   |  | Definition 
 
        | The error condition formula and the error. |  | 
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        | Term 
 
        | When are validation rules applied? 
 |  | Definition 
 
        | When a user saves a record |  | 
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        | Term 
 
        | When setting up a validation rule, the developer must write the Error Condition Formula and the ______. 
 |  | Definition 
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        | Term 
 
        | True or False: validation rules are enforced through the API.     |  | Definition 
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        | Term 
 
        | List use cases for utilizing validation rules. |  | Definition 
 
        | Enforcing Conditionally Required Fields (example: if Status is Open, Priority must be filled out) Enforcing Proper Data Format (example: phone number, credit card, or social security number in the correct format) Enforcing Consistency (example: making sure that the zip code and state listed on a record match) Preventing Data Loss (example: prevent users from adding or deleting child records) Module 3  – Automated Processes |  | 
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        | Term 
 
        | How do you create an approval process that skips steps?   
 
 |  | Definition 
 
        | The “go to next step” option is available only if there are ensuing steps.  So, to see it, you would have to create an ensuing step, then go back to the step that should be skipped |  | 
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        | Term 
 | Definition 
 
        | A feature that allows organizations to automate business processes |  | 
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        | Term 
 
        | What are the two methods for defining workflow criteria? |  | Definition 
 
        | Using filter criteria, using formulas |  | 
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        | Term 
 
        | What are the two parts of workflow?     |  | Definition 
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        | Term 
 
        | What are the four actions of a workflow rule?  
 
 |  | Definition 
 
        | Alert, Task, Field Update, Outbound Message |  | 
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        | Term 
 
        | How can a developer tell if a time-based workflow rule has fired?     |  | Definition 
 
        | Check the time-based workflow queue or check debug logs. |  | 
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        | Term 
 
        | What happens to an item in the time-based workflow queue if a record no longer meets the workflow criteria?     |  | Definition 
 
        | The item will be removed from the time-based workflow queue.   Automated processes occur in the following order:  Validation Rules Assignment Rules Auto-Response Rules Workflow Rules (with immediate actions) Escalation Rules   |  | 
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        | Term 
 
        | What are the components of a multi-step approval workflow process?   |  | Definition 
 
        | The components are:  Process Definition (Global Characteristics) Initial Submission Actions (Workflow Actions) Step Definition (Decision Criteria & Approval Assignment) Final Rejection Actions (Workflow Actions) Final Approval Actions (Workflow Actions) Recall Actions (Workflow Actions) |  | 
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        | Term 
 
        | True or False: Time-Dependent workflow can be used when a workflow rule is set to evaluate “Every time a record is created or updated.”     |  | Definition 
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        | Term 
 
        | 
   What are the three ways to make a field required?    |  | Definition 
 
        | Universal required, page-layout, validation |  | 
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        | Term 
 
        | Where can users go to find more information on creating formula fields and validation rules?    |  | Definition 
 
        | Help & Training, Successforce (easiest way to get to the available resources is via the links on the edit screen of the formula field or validation rule. |  | 
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        | Term 
 
        | When approval processes have parallel approvals, what setting must developers select?   |  | Definition 
 
        | Whether the process requires unanimous approval or whether to accept/reject based on first response |  | 
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        | Term 
 
        | What is an Outbound Message?  In what format is it sent? 
   .  |  | Definition 
 
        | A message sent from Salesforce to a designated listener. XML   |  | 
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        | Term 
 
        | How can a developer make sure that they will be able to track field history on a new custom object?    |  | Definition 
 
        | Select the “Track Field History” checkbox when creating the object. |  | 
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        | Term 
 
        | For what types of fields are old and new values not tracked?     |  | Definition 
 
        | Long text area fields and multi-select picklists. |  | 
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        | Term 
 
        | What is the purpose of a queue?  To allow multiple users to access a single record, to give “group” ownership |  | Definition 
 
        | To allow multiple users to access a single record, to give “group” ownership |  | 
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        | Term 
 
        | When is workflow triggered?      |  | Definition 
 
        | When a user saves a record |  | 
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        | Term 
 
        | Give an example of cross-object formula that we created during this section.   |  | Definition 
 
        | The job application object uses a cross-object formula field to show fields from the candidate object |  | 
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