Term
| Financial ways of motivating workers |
|
Definition
Salary/Wages
Commission
Bonus
Profit Sharing
Performance related to pay |
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|
Term
| Non financial ways of motivating workers |
|
Definition
Job rotation
Job sharing
Job enrichment
Job enlargement
Quality circles
Delegation |
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Term
| Adv and dis of job rotation |
|
Definition
ADV: Eliminates boredom
DIS: Can be costly |
|
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Term
| Adv and dis of job sharing |
|
Definition
ADV: Better channel of communication
DIS: Can be hard to recruit people |
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Term
| Adv and dis of job enrichment |
|
Definition
ADV: Employees learn new skills
DIS: Increased workload |
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|
Term
| Adv and dis of job enlargement |
|
Definition
ADV: Improves earning capacity for employees
DIS: Unions demand a pay rise |
|
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Term
| Adv and dis of Quality circles |
|
Definition
ADV: Improved communication
DIS: Lack of management support |
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Term
| Adv and dis of Delegation |
|
Definition
ADV: Develops trust between employees
DIS: Can create a lot of burden for the employee |
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Term
| Examples of fringe benefits |
|
Definition
Company car
Healthcare
Accomodation
Children's education |
|
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Term
|
Definition
More productive
More efficient
More output |
|
|
Term
What order does maslow's theory go in?
(Bottom to top) |
|
Definition
Physiological needs (Salary)
Security needs (Health and safety)
Belongingness needs (Cooperative peers)
Esteem needs (fringe benefits)
Self-Actualisation (Trusting workplace) |
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Term
| Definition of taylor's theory |
|
Definition
workers are motivated by personal gain
Not practical for the service industry
Piece rate system (Paid for the output) |
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Term
| Definition of herzberg's theory |
|
Definition
| Hygiene factors, such as pay and conditions at work, which can make you unhappy with your job, and motivator factors, such as the type of work you do and the respect you get for it, which can make you happy with your job |
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