Shared Flashcard Set

Details

IE 332 Exam 2
Key terms from the book, lecture notes, and labs
154
Engineering
Undergraduate 2
03/27/2013

Additional Engineering Flashcards

 


 

Cards

Term
Primary Key
Definition
One or more field with a UNIQUE value for each record
Term
Predictive Methods
Definition
Use some variables to predict unknown or future values of other variables
Term
Descriptive Methods
Definition
Find human-interpretable patterns or models that describe the data
Term
System State Variables
Definition
All of the information needed to represent a state at a particular time
Term
Pseudo-random Number Generator
Definition
Algorithm which attempts to create numbers as random as possible
Term
System
Definition
Collection of entities that act and interact together towards some end
Term
Entities
Definition
"Things" that pass through the system
Term
Resources
Definition
"Things" that belong to the system
Term
Validation
Definition
Quality assurance
Term
Verification
Definition
Quality control
Term
State
Definition
Collection of variables and attributes necessary to describe the system at a given time
Term
Variable
Definition
System-wide symbolic name associated with a value
Term
Attribute
Definition
Entity-specific symbolic name associated with a value
Term
Affinity Portal
Definition
A website that offers a single point of entry to an entire community
Term
Aggregator
Definition
Web sites that provide collections of content from the web
Term
AJAX
Definition
A web development technique that allows only sections of an entire page to reload
Term
Blog (Weblog)
Definition
A open personal website for the user to express their feelings and opinions
Term
Blogosphere
Definition
Terms for all the blogs on the web
Term
Chat Room
Definition
A virtual meeting place where groups of regulars chat electronically
Term
Collaboration
Definition
Mutual efforts by two or more parties to accomplish a task
Term
Commercial (Public) Portal
Definition
Site that offers fairly routine content for diverse audiences
Term
Corporate Portal
Definition
Site that provides a single point of access to critical business information inside and outside of the organization
Term
Distance Learning (DL)
Definition
Learning situations in which teachers and students don't meet face to face
Term
e-Learning
Definition
Learning supported by the web
Term
Groupware
Definition
Software products that support groups of people who collaborate on a common task/goal
Term
Industry-Wide Portal
Definition
A Web-based gateway to information and knowledge for an entire industry.
Term
Internet Telephony (VoIP)
Definition
Use of internet to call someone
Term
Mashup
Definition
A website that takes content from multiple site to make new content
Term
Meta-Search Engine
Definition
A computer program that searches several engines at once and displays the results
Term
Podcast
Definition
A digital audio file that is distributed over the web
Term
Portal
Definition
A wed-based personalized gateway to information and knowledge
Term
Really Simple Syndication (RSS)
Definition
Allows anyone to syndicate their blog or any other content to willing suscribers
Term
Search Engine
Definition
A computer program that runs through to find a certain keyword and displays results
Term
Service-Oriented Architecture (SOA)
Definition
An IT structure where what they develop can be used by others in the company
Term
Social Networking
Definition
Websites that allow users to upload content to their page
Term
Tag
Definition
A keyword or term chosen by the user to describe a piece of information
Term
Telecommuting
Definition
A work agreement where the employee doesn't work in the office
Term
Teleconferencing
Definition
The use of the internet to allow two people in different areas to communicate in real time
Term
Unified Communications
Definition
Hardware and software that integrates all forms of communication in an organization
Term
Videocast
Definition
A digital video file posted in the web
Term
Videoconference
Definition
A video feed that allows for people in different locations to talk in real time
Term
Virtual Collaboration
Definition
The use of digital hardware and software for collaboration on tasks/goals
Term
Virtual Group (Team)
Definition
A work group whose members are in different locations and meet electronically
Term
Virtual Universities
Definition
Online universities that work off of distance learning
Term
Voice Over Internet Protocol
Definition
Use of digital technologies to send voice packets over the internet
Term
Web 2.0
Definition
A loose collection of information technologies and applications over the internet
Term
Web Services
Definition
Self contained business/ consumer modular applications over the internet
Term
Wiki
Definition
A website where anyone can post material
Term
Work Group
Definition
Similar to collaboration, but assigned
Term
Workflow
Definition
The movement of information through an organization
Term
Auction
Definition
Where a price for an item is determined by competitive bidding
Term
Banners
Definition
Electronic billboards
Term
Brick-and-Mortar Organization
Definition
Organizations in which all steps are physical
Term
B2B Electronic Commerce
Definition
When both the seller and buyer are businesses
Term
B2C Electronic Connerce
Definition
When the seller is an organization and the buyer is a consumer
Term
B2E Electronic Commerce
Definition
Organizations that use electronic commerce internally to provide information
Term
Business Method
Definition
Method to which the company generates revenue to sustain itself
Term
Buy-Side Marketplace
Definition
B2B model in which organizations buy needed from other organizations through a reverse auction
Term
Channel Conflict
Definition
Alienation of existing distributors when a company sells online
Term
Clicks-and-Mortar Organization
Definition
Organizations that do physical and electronic steps
Term
Cyberbanking
Definition
Various banking activities conducted electronically
Term
Cybersquatting
Definition
Registering domain names in hopes to sell them later for a higher price
Term
Digital Wallet (e-wallet)
Definition
Software component that stores secured banking information for later one click uses
Term
Disintermediation
Definition
Elimination of intermediaries in electronic commerce
Term
e-Business
Definition
Broad definition of electronic commerce
Term
e-Government
Definition
The use of electronic commerce to deliver information and public services to citizens
Term
e-Procurement
Definition
Purchasing using electronic support
Term
e-Commerce
Definition
The process of commerce electornically
Term
Electronic Mall
Definition
A collection of shops under one Internet address
Term
Electronic Marketplace
Definition
A virtual marketplace
Term
Electronic Payment Systems
Definition
Computer-based systems that allow customers to purchase items
Term
e-Tailing
Definition
Direct sale of products from an electronic catalog
Term
Electronic Storefront
Definition
The website of a company
Term
Forward Auctions
Definition
Highest bidder wins
Term
Functional Exchanges
Definition
Short term items are sold, like sub. teachers, on an "as needed" basis
Term
Group Purchasing
Definition
The aggregation of purchasing orders from buyers to obtain a volume discount
Term
Horizontal Exchanges
Definition
Marketplace that connect buyers and sellers across many industries
Term
m-Commerce
Definition
Electronic commerce in a wireless envirornment
Term
Multichanneling
Definition
A process which a company integrates its online adn offline channels
Term
Permission Marketing
Definition
Allows customers to choose if the company can spam them
Term
Reverse Auction
Definition
Lowest bidder wins
Term
Sell-Side Marketplace
Definition
B2B model where the goods are purchased through a 3rd parties site or e-marketplace
Term
Smart Cards
Definition
Card containing the ability to store large amounts of information
Term
Stored-Value Money Card
Definition
A form of electronic pre-paid cash
Term
Vertical Exchanges
Definition
Electronic marketplace that connects buyers and sellers in a given industry
Term
Bluetooth
Definition
Chip technology that enables short-range connection between wireless devices
Term
GPS
Definition
Wireless system that uses satellites to enable users to determine their position anywhere on Earth
Term
Location Based Commerce (l-commerce)
Definition
Mobile commerce transactions targeted to a specific region
Term
NFC
Definition
Smallest short range wireless network in cell phones and credit cards
Term
Pervasive Computing (Ubiquitous Computing)
Definition
Computer environment where every object has processing power
Term
Propagation Delay
Definition
The one-quarter second transmission delay in communication from GEO satellites
Term
Telemetry
Definition
Wireless transmission and receipt of data gathered from remote sensors
Term
WAP
Definition
Standard that enables wireless devices with tiny display screens, low-bandwidth, and minimal memory to access the internet
Term
Ad Hoc (On Demand) Reports
Definition
Non-routine reports that often contain special information
Term
Comparative Reports
Definition
Reports that compare preformances
Term
CIM
Definition
An information system that integrates various automated factory systems
Term
Drill-Down Reports
Definition
Reports that show a greater level of detail than the routine report
Term
EAI
Definition
System that integrates existing systems by providing layers of software
Term
ERP
Definition
Information systems that takes a business process view of the organization to integrate planning, management, and resources
Term
ERP II
Definition
Inter-organizational ERP systems that provide Web-enabled links between key business systems
Term
Exception Reports
Definition
Reports that include only information that exceeds certain threshold standards
Term
FAIS
Definition
A system that provides information to the managers of certain areas
Term
Key-Indicator Reports
Definition
Reports that summarize the performance of critical activities
Term
Routine Report
Definition
Report produced at a given interval
Term
Trans-Boarder Data Flow
Definition
The flow of corporate data across nation's boarders
Term
Analytical CRM
Definition
CRM system that analyzes customer behavior and perceptions to provide intelligence
Term
Bundling
Definition
Form of cross selling where an enterprise sells a group or services together at a lower price
Term
Campaign Management Applications
Definition
CRM application that helps organizations plan marketing campaigns
Term
Collaborative CRM
Definition
A function of CRM systems where communication between the organization and its customers are integrated
Term
Cross Selling
Definition
Practice of marketing additional related products to customers based on previous processes
Term
Customer-Facing CRM Applications
Definition
Where customers directly interact with the organization
Term
Customer Interaction Center
Definition
Operation where organizational representatives use multiple communication channels to interact with customers
Term
Customer Relationship Management
Definition
A customer focused organizational strategy
Term
Customer-Touching CRM Applications
Definition
Applications and technologies where customers interact and help themselves
Term
Customer Touch Point
Definition
Any interactions between the customer and organizaiton
Term
Loyalty Program
Definition
Recognize customers who repeatedly do business with organization
Term
Mobile CRM
Definition
When communication between the organization and customer is though a mobile medium
Term
On-Demand CRM
Definition
System that is hosted by an external vendor in the vendor's system
Term
Open-Source CRM
Definition
Software whose source code is available to developers and users
Term
Operational CRM
Definition
Component that supports the front-office interactions customers have with the business
Term
Sales Force Automation
Definition
Component that automatically records all the aspects in a sales transaction process
Term
Up Selling
Definition
When the lady on the phone wants to know if you will upgrade for $10 more
Term
Bullwhip Effect
Definition
Erratic shifts in orders up and down the supply chain
Term
Distribution Portals
Definition
Corporate portals that automate the business process involved in selling or distributing products
Term
EDI
Definition
Communication standard that makes electronic transfer of routine documents between business partners
Term
IOS
Definition
Information system that supports information flow among organizations
Term
Inventory Velocity
Definition
Time between the receipt of the goods and dispatching of final product
Term
JIT Inventory System
Definition
A system in which a supplier delivers the precise number of parts just in time
Term
Procurement Portals
Definition
Corporate portals that automate the business processes involved in purchasing
Term
Pull Model
Definition
Production process begins with the customer order
Term
Push Model
Definition
Production begins with a forecast and then hopes for the best with campaign
Term
Supply Chain Management
Definition
Leadership of the organization provides extensive oversight
Term
Supply Chain Visibility
Definition
Ability for all organizations in a supply chain to access relevant data in materials
Term
Vendor-Managed Inventory (VMI)
Definition
Supplier monitors vendor's inventory for a product
Term
Vertical Integration
Definition
Strategy of integrating the upstream part of the supply chain with the internal part
Term
Artificial Intelligence (AI)
Definition
Sub-field of computer science concerned with studying the thought processes
Term
Business Intelligence
Definition
System that assist managers in decision making
Term
Corporate Performance Management
Definition
Area of business intelligence involved with monitoring performance
Term
Data Mining
Definition
Searching for valuable information in a large database
Term
Decision Room
Definition
Face-to-face setting for a group DSS in which terminals are available
Term
Decision Support System (DSS)
Definition
System that combines models and data to attempt to solve probelms
Term
Geographic Information System
Definition
Computer-based system for capturing data using digitalized maps
Term
Goal-Seeking Analysis
Definition
Study that attempts to find the value of the inputs to achieve wanted output
Term
Group Decision Support System (GDSS)
Definition
Group DSS
Term
Intelligent System
Definition
Describes the various commercial applications of AI
Term
Multidimensional Data Analysis (OLAP)
Definition
Performing complex analysis of data in a database or data warehouse
Term
Natural Language Generation
Definition
Technology that allows computers to talk to the user
Term
Neural Network
Definition
System of programs and data structures that approximates the operation of the human brain
Term
Organizational DSS
Definition
DSS-BI system that focuses on an organizational talks involving operations
Term
Productivity
Definition
Ratio of the inputs to a process to the outputs
Term
Sensitivity Analysis
Definition
Study of the impact that changes in one part of a model has on another
Term
Turing Test
Definition
Test for AI
Term
Virtual Reality
Definition
Interactive, computer-generated, three-dimensional graphics delivered to the user through a screen
Term
What-If Analysis
Definition
Study of the impact of a change on the assumptions in the proposed solution
Supporting users have an ad free experience!