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| alarm-mobilizes resources, stresshormone-chemical, resitance-overall stress is lowered, exhaustaion-burnout illness |
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| job d and job c determine stress more control = less stress, even if high demand |
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| BURNOUT-depersonalization |
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Definition
| becomes hared, treats ppl like objects |
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| BURNOUT-low personal accomplishment |
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| feels powerless, unable to deal with or understand their problems or other people's problems |
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| ppl have links to heart disease, overly concerned about stress so obsse with time, higher acheivers, more punctioanl and works faster |
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| high work envolemnt, lower enjoyment--more strssed less satisfied |
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| high work involemnt and enjoyment |
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| EMOTION-FOUCSED COPING-confrantative |
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| EMOTION-FOUCSED COPING-distancing |
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| refuse to think about/don't take seriously |
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| EMOTION-FOUCSED COPING-seek social support |
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| EMOTION-FOUCSED COPING-avoidance |
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| wish, sleep, or drink away |
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| tension reduction hypothesis |
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| substance abuse reduces strain, stressor lead to substance abuse...sounds like a cyle? |
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| discrmination and fariness perspective |
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| acess and legitmacy persepective |
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| looks good in public eyes |
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| learning and effectiveness perspective |
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| makes them effecient and thus profitable |
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| TRASNFORMATIONAL LEADER-idelized influcence |
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| TRASNFORMATIONAL LEADER-inspirational |
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| gives followers a challengae and a reason to share goals |
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| TRASNFORMATIONAL LEADER-intellectual |
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| gives followers a new perspective and awarness |
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| TRASNFORMATIONAL LEADER-indizidualize |
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| treat indivuals with support or encourage them |
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