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| listening actively, using all the senses, as opposed to listening passively w/just the ear. |
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| promotes client safety by minimizing miscommunication with colleagues; honest, direct, and appropriate while being open to ideas and respecting the rights of others; involves the use of "I" statements rather than "You" statements. |
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| means that people, relationships, and things matter |
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| any information a subject relates will not be made public or available to others without the subject's consent |
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| a speech style similar to babytalk that gives the message of dependence and incompetence to older adults; does not communicate respect. |
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| "can be seen as an intellectual process that involves understanding correctly another person's emotional state and point of view;" and also as an emotional response experienced by the helper |
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| intrapersonal communication |
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| the communication that you have with yourself; another name for self-talk |
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| what is actually said or written |
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| uses other forms, such as gestures or facial expressions, and touch; Majority of communication is in this form. |
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| the distance people prefer in interactions with others |
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| conveying a "posture of involvement" w/another...the manner of being with another (physically attending) |
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| "decoder;" the person being given the message |
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| source, encoder; a person or group who wishes to convey a message to another |
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| therapeutic communication |
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| promotes understanding and can help establish a constructive relationship between the nurse and the client |
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| relationship centered communication involving being present physically and psychologically, giving of oneself, letting go of judgments, and believing a person is doing his or her best in the situation (experienced as unconditional love) |
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| interpersonal communication |
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| direct and indirect communication involving a sender and a receiver (may be verbal or non-verbal, uses various channels) |
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| communicating about communication |
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| every (do not use)...write out every or daily |
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| "take thou" (treatment; Script) |
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| Total parenteral nutrition |
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| temperature, pulse, respirations |
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| given to all nurses on the next shift; purpose is to provide continuity of care for clients by providing the new caregivers a quick summary of client needs & details of care to be given. |
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| critical/collaborative pathways |
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| these forms identify the outcomes that certain groups of clients are expected to achieve on each day of care, along with the interventions necessary for each day. Work best for clients with 1 or 2 diagnoses & few individualized needs. (case mgmt. model) |
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| DAR (data, action, patient response) |
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| how progress notes are organized in focus charting |
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| use specific assessment criteria in a particular format, such as human needs or functional patterns |
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| is intended to make the client and client concerns and strengths the focus of care |
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| a widely used concise method of organizing and recording data about a client making info. quickly accessible to all health professionals |
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| the traditional part of the source-oriented record; consists of written notes that include routine care, normal findings and client problems |
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