Term
| Strategic Human Resources Management |
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Definition
| Organizational use of employees to gain or keep a competitive advantage against competitors |
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Term
| Strategic Human Resources Planning |
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Definition
| Process of formulating HR strategies and establishing programs to implement them |
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Term
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Definition
| HR emphasis on flexibility, quick response, entrepreneurship, risk sharing, and decentralization |
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Term
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Definition
| Avoid acquiring firms outside their industry or companies that are very different from them |
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Term
| Porter's Business Unit Strategies |
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Definition
Cost leadership
Differentiation
Focus |
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Term
| Miles and Snow's Business Strategies |
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Definition
Defender: Conservative business units that prefer to maintain a secure position in a stable product or service
Prospector: Interested in growth and innovation, development of new products, and eagerness to be first in new-product or market areas |
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Term
| Designing the Organization |
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Definition
Bureaucratic: US Army-general, colonels, majors, captains
Flat: Law firm-partner, associates
Boundaryless |
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Term
| Designing the Organization |
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Definition
Bureaucratic: US Army-general, colonels, majors, captains
Flat: Law firm-partner, associates
Boundaryless |
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Term
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Definition
Teams:
Self-Managed: Usually cross-trained
Problem-Solving: Volunteers, temporary
Special-Purpose: Examine complexities
Virtual: Joined by technology |
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Term
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Definition
| Energizes, sustains, and directs human behavior |
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Term
| Two-Factor Theory-Herzberg |
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Definition
Motivators: responsibilities, achievement
Hygiene factors: Working conditions, pay |
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Term
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Definition
| Fit between employee needs and abilities and the job |
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Term
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Definition
| Clear, challenging, attainable, feedback important |
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Term
| Job Characteristics Theory |
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Definition
Core job characteristic
Critical psychological states
Personal work outcomes |
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Term
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Definition
| Organize work into tasks based on work-flow analysis, business strategy, and organizational structure |
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Term
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Definition
| Identifies tasks, duties, and responsibilities |
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Term
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Definition
| Summary of job analysis, elements of job description |
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Term
| Equal Employment Opportunity Laws |
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Definition
Civil Rights Acts of 1964 and 1991
Equal Pay Act of 1963
Age Discriminaiton in Employment Act of 1967
Americans with disabilities act of 1990
Vietnam Era Veterans Readjustment Act of 1974 |
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Term
| Title VII of Civil Rights Act of 1964 |
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Definition
Employment decisions not based on race, color, religion, sex, or national origin
Protected classes defined African american, Asian American, native American, latinos, and women |
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Term
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Definition
| Occurring when an employer treats an employee differently because of his or her protected-class status |
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Term
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Definition
| Occurring when the same standard is applied to all, but that standard affects a protected class more negatively |
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Term
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Definition
| Adverse impact if the hiring rate of protected class is less than four-fifths the hiring rate of a majority group |
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Term
| Defense of Discrimination Charges |
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Definition
Job Relatedness
Bona Fide Occupational Qualification
Seniority
Business Necessity |
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Term
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Definition
| Characteristics that make people different from one another |
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Term
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Definition
Recruitment
Selection
Socialization |
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Term
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Definition
Letters of recommendation
Application forms
Ability tests
Work sample
Honest tests
Personality tests
Interviews
Drug Tests
Background checks |
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Term
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Definition
Identification
Measurement
Management |
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Term
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Definition
Rational Perspective: Assumes value of performance can be estimated
Political perspective; Assumes value of performance depends on agenda of supervisor |
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Term
| Determine and Remedy Performance Shortfalls |
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Definition
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Term
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Definition
| Provide employees with specific skills or help correct deficiencies in performance |
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Term
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Definition
| Effort to provide abilities the organization will need in the future |
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Term
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Definition
Needs Assessment
Developing and Conducting Training
Evaluation
Legal issues and training |
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Term
| Four Level Framework For Evaluation |
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Definition
Reaction
Learn
Behavior
Results |
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Term
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Definition
| Termination of employees membership in an organization |
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Term
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Definition
| Rate of employee separations in an organization |
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