Shared Flashcard Set

Details

Human Resources
Review
35
Business
Undergraduate 3
10/13/2018

Additional Business Flashcards

 


 

Cards

Term
Strategic Human Resources Management
Definition
Organizational use of employees to gain or keep a competitive advantage against competitors
Term
Strategic Human Resources Planning
Definition
Process of formulating HR strategies and establishing programs to implement them
Term
Evolutionary Strategy
Definition
HR emphasis on flexibility, quick response, entrepreneurship, risk sharing, and decentralization
Term
Steady State Strategy
Definition
Avoid acquiring firms outside their industry or companies that are very different from them
Term
Porter's Business Unit Strategies
Definition

Cost leadership

Differentiation

Focus

Term
Miles and Snow's Business Strategies
Definition

Defender: Conservative business units that prefer to maintain a secure position in a stable product or service

Prospector: Interested in growth and innovation, development of new products, and eagerness to be first in new-product or market areas

Term
Designing the Organization
Definition

Bureaucratic: US Army-general, colonels, majors, captains

Flat: Law firm-partner, associates

Boundaryless

Term
Designing the Organization
Definition

Bureaucratic: US Army-general, colonels, majors, captains

Flat: Law firm-partner, associates

Boundaryless

Term
The Group Perspective
Definition

Teams:

Self-Managed: Usually cross-trained

Problem-Solving: Volunteers, temporary

Special-Purpose: Examine complexities

Virtual: Joined by technology

Term
Motivation
Definition
Energizes, sustains, and directs human behavior
Term
Two-Factor Theory-Herzberg
Definition

Motivators: responsibilities, achievement

Hygiene factors: Working conditions, pay

Term
Work Adjustment Theory
Definition
Fit between employee needs and abilities and the job
Term
Goal-Setting Theory
Definition
Clear, challenging, attainable, feedback important
Term
Job Characteristics Theory
Definition

Core job characteristic

Critical psychological states

Personal work outcomes

Term
Job Design
Definition
Organize work into tasks based on work-flow analysis, business strategy, and organizational structure
Term
Job Analysis
Definition
Identifies tasks, duties, and responsibilities
Term
Job Description
Definition
Summary of job analysis, elements of job description
Term
Equal Employment Opportunity Laws
Definition

Civil Rights Acts of 1964 and 1991

Equal Pay Act of 1963

Age Discriminaiton in Employment Act of 1967

Americans with disabilities act of 1990

Vietnam Era Veterans Readjustment Act of 1974

Term
Title VII of Civil Rights Act of 1964
Definition

Employment decisions not based on race, color, religion, sex, or national origin

Protected classes defined African american, Asian American, native American, latinos, and women

Term
Disparate Treatment
Definition
Occurring when an employer treats an employee differently because of his or her protected-class status
Term
Adverse Impact
Definition
Occurring when the same standard is applied to all, but that standard affects a protected class more negatively
Term
Four-Fifths Rule
Definition
Adverse impact if the hiring rate of  protected class is less than four-fifths the hiring rate of a majority group
Term
Defense of Discrimination Charges
Definition

Job Relatedness

Bona Fide Occupational Qualification

Seniority

Business Necessity

Term
Diversity
Definition
Characteristics that make people different from one another
Term
The Hiring Process
Definition

Recruitment

Selection

Socialization

Term
Selection Tool
Definition

Letters of recommendation

Application forms

Ability tests

Work sample

Honest tests

Personality tests

Interviews

Drug Tests

Background checks

Term
Performance Appraisal
Definition

Identification

Measurement

Management

Term
Organizational Politcs
Definition

Rational Perspective: Assumes value of performance can be estimated

Political perspective; Assumes value of performance depends on agenda of supervisor

Term
Determine and Remedy Performance Shortfalls
Definition

Ability

Effort

Situation

Term
Training
Definition
Provide employees with specific skills or help correct deficiencies in performance
Term
Development
Definition
Effort to provide abilities the organization will need in the future
Term
Training Process
Definition

Needs Assessment

Developing and Conducting Training

Evaluation

Legal issues and training

Term
Four Level Framework For Evaluation
Definition

Reaction

Learn

Behavior

Results

Term
Employee Separations
Definition
Termination of employees membership in an organization
Term
Turnover rate
Definition
Rate of employee separations in an organization
Supporting users have an ad free experience!