Shared Flashcard Set

Details

Human Resources Final
Chapter 12
156
Business
Undergraduate 2
05/06/2009

Additional Business Flashcards

 


 

Cards

Term
Employee benefits (indirect compensation)
Definition
Group membership rewards that provide security for employees and their family members.
Term
Contributions
Definition
Payments made for benefits coverage. Contributions for a specific benefit may come from the employer, employee or both
Term
Coinsurance
Definition
Payments made to cover health care expenses that are split between the employer's insurance company and the insured employee
Term
Copayment
Definition
A small payment made by the employee for each office visit to a physician under a health plan. The health plan pays for additional medical expenses that exceed the copayment at no cost to the employee.
Term
Deductible
Definition
an annual out of pocket expenditure that an insurance policy holder must make before the insurance plan makes any reimbursements.
Term
Flexible benefit programs
Definition
a benefits program that allows employees to select the the benefits they need most from a menu of choices.
Term
Types of Benefits
Definition
1. Legally Required:
2. Health Insurance
3. Retirement
4. Insurance
5. Paid Time off
6. employee services
Term
The Benefits Mix
Definition
The complete package of benefits that a company offers its employees
Term
Benefits Strategy (3 parts)
Definition
Benefit mix
Benefit Amount
Flexibility of benefits
Term
Social Security
Definition
A government program that provides income for retirees, the disabled and survivors of deceased workers, and healthcare for the aged through the Medicare Program
Term
medicare
Definition
A part of the Social Secuirty program that provides health insurance coverage for people 65 and up
Term
Workers' Compensation:
Definition
A legally required benefit that provides medical care, income continuation, and rehab expenses for people who sustain job related injuries or sickness. Also provides income to the survivors of an employee whose death is job related.
Term
Unemployment:
Definition
A program established by the SS act of 1935 to provide temporary income for people during periods of involuntary unemployment.
Term
supplemental unemployment benefits(SUB)
Definition
Benefits given by a company to laid off employees over and above state unemployment benefits.
Term
Family and Medical Leave Act 1993 (FMLA)
Definition
A federal law that requires employers to provide up to 12 weeks unpaid leave to eligible employees for the birth or adoption of a child, to care for a sick parent, child or spouse or to take care of health problems that interfere with their job
Term
Consolidated Omnibus Budget Reconciliation Act 1985 (COBRA)
Definition
Legislation that gives employees the right to continue their health insurance coverage for 18-36 months after their employment has terminated
Term
Health Insurance Portability and Accountability Act (HIPAA)
Definition
A federal law that protects an employees ability to transfer between health insurance plans without a gap in coverage due to a preexisting condition*. 1996
Term
*preexisting condition
Definition
(see HIPAA) A medical condition treated while an employee was covered under a former employer's health plan and requires treatment under a new employer's different health plan.
Term
Premium
Definition
money paid to an insurance company for coverage.
Term
Health Maintenance Organization (HMO
Definition
A health care plan that provides comprehensive medical services for employees and their families at a flat annual fee.
Term
Preferred provider Organizations (PPO)
Definition
a health care plan in which an employer or an insurance company establishes a network of doctors and hospitals to provide a broad set of services at a flat fee per participant. In return for the lower fee, the doctors and hospitals who join PPOs expect to receive a larger volume of patients
Term
Health Savings Account (HSA)
Definition
a qualified health plan with a high deductible that lets individuals save money for health care expenses with pre-tax dollars and lets unspent money accumulate as a tax free statsh of money
Term
Employee Retirement Income Security Act (ERISA)
Definition
A federal law established in 1974 to protect employees retirement benefits from mismanagement. 1974
Term
Vesting
Definition
A guarantee that accrued retirement benefits will be given to retirement plan participants when they retire or leave the employer
Term
Portable Benefits
Definition
Employee benefits, usually retirement funds that stay witht he employee as he or she moves from one company to another
Term
Pension Beneficiary guarantee Corporation (PBGC)
Definition
The government agency that provides plan termination insurance to employers with desired benefit retirement programs (pension)
Term
Defined benefit plan (pension)
Definition
A retirement plan that promises to pay a fixed dollar amount of retirement income based on a formula that takes into account the average of the employees last 3-5 year earnings prior to retirement.
Term
Defined contribution plan
Definition
a retirement plan in which the employer promises to contribute a specific amount of funds into the plan for each participant. The final value of each participants retirement income depends on the success of the plans investments.
Term
Defined contribution plan types
Definition
401(k)
SEP
IRA
Profit sharing Keopugh Plan
Hybrid pension plans
Term
right
Definition
The ability to engage in conduct that is protected by law or social sanction, free from interference by another party
Term
Statutory Right
Definition
a right protected by specific laws
*safe working conditions, right to form unions
Term
contractual rights
Definition
right based on the law of contracts*
*employment contract
Term
contract
Definition
a legally binding promise between two or more competent parties
Term
employment contract
Definition
a contract that spells out explicitly the terms of the employment relationship for both employer and employee
Term
Employment contract
Definition
a contract that spells out explicitly the terms of the employment relationship for both employee and employer
Term
Due process
Definition
equal and fair application of a policy or law
Term
Wrongful discharge
Definition
termination of an employee for reasons that are either illegal or inappropriate
Term
personnel file
Definition
The file maintained for each employee, containing the documentation of critical HR-related information, such as performance appraisals, salary history, disciplinary actions and career milestones
Term
Privacy act of 1974
Definition
guarantees the privacy of personnel files for employees of the US federal government
Term
employment at will
Definition
a common law rule used by employers to assert their right to end an employment relationship with an employee at any time for any cause.
Term
management rights
Definition
management's rights to run the business and retain any profits that result
Term
whistle blowing
Definition
employee disclosure of an employer's illegal, immoral, or illegitimate practices to persons or organizations that may be able to take corrective action
Term
progressive discipline
Definition
A series of management interventions that gives employees opportunities to correct undesirable behaviors before being discharged
Term
Positive discipline
Definition
a discipline procedure that encourages employees to monitor their own behaviors and assume responsibility for their actions
Term
Hot-stove rule
Definition
A model of disciplinarya ction: discipline should be immediate, provide ample warning and be constantly applied to all
Term
insubordination
Definition
either refusal to obey a direct order from a supervisor or verbal abuse of a supervisor
Term
Workplace bullying
Definition
a form of harrasment that consists of a persistent pattern of offensive, abusive, intimidating, malicious or insulting behavior focused at atarget employee
Term
Performance appraisal
Definition
The identification measurement, and management of human performance in organizations
Term
Dimension
Definition
An aspect of performance that determines effective job performance
Term
Competencies
Definition
Characteristics associated with successful performance.
Term
Competency model
Definition
Set of competencies associated with a job
Term
Relative judgment
Definition
An appraisal format that asks supervisors to compare an employee's performance to the performance of other employees doing the same job
Term
Absolute judgment
Definition
An appraisal format that asks supervisors to make judgments about an employees performance based solely on performance standards
Term
Trait appraisal instrument
Definition
An appraisal tool that asks a supervisor to make judgments about worker characteristics that tend to be consistent and enduring
Term
Behavioral appraisal instrument
Definition
An appraisal tool that asks managers to assess a worker's behaviors
Term
Outcome appraisal instruments
Definition
an appraisal tool that asks managers to assess the results achieved by workers
Term
Management by Objectives
Definition
A goal directed approach to performance appraisal in which workers and their supervisors set goals together for the upcoming evaluation period
Term
Self Review
Definition
A performance appraisal system in which workers rate themselves
Term
peer review
Definition
a performance appraisal system in which workers at the same level in the organization rate one another
Term
subordinate review
Definition
a performance appraisal system in which workers review their supervisors
Term
360 degree feedback
Definition
a combination of peer, subordinate and self-review.
Term
rater error
Definition
an error in performance appraisals that reflects consistent biases on the part of the rater
Term
comparability
Definition
in performance ratings, the degree to which the performance ratings given by various supervisors in an organization are similar
Term
frame of reference (FOR) training
Definition
A type of training that presents supervisors with fictitious examples of worker performance(either in writing or on videotape), asks the supervisors to evaluate workers in the examples, and then tells them what their ratings should have been
Term
Situational factors (system factors)
Definition
a wide array of organizational characteristics that positively or negatively influence performance
Term
training
Definition
the process of providing employees with specific skills or helping them correct deficiencies in their performance
Term
development
Definition
an effort to provide employees with the abilities the organization will need in the future
Term
simulation
Definition
a device or situation that replicates job demands at an off the job site
Term
virtual reality
Definition
the use of a number of technologies to replicate the entire real life working environment in real time
Term
job aids
Definition
external sources of information such as pamphlets and reference guides that workers can access quickly when they need help in making a decision or performing a specific task
Term
cross functional training
Definition
training employees to perform operations in areas other than their assigned job
Term
peer trainers
Definition
high performing workers who double as internal on the job trainers
Term
Literacy
Definition
the mastery of basic skills (reading, writing arithmetic and their uses in problem solving.
Term
orientation
Definition
the process of informing new employees about what is expected of them in the job and helping them cope with te transition
Term
Realistic job preview
Definition
realistic information about the demands of the job, the organization's expectations of the job holder and the work environment
Term
Career development
Definition
an ongoing and formalized effort that focuses on developing enriched and more capable workers
Term
dual career couple
Definition
a couple whose members both have occupational responsibilities and career issues at stake
Term
profitability forecast
Definition
a career development activity in which managers make decisions regarding the advancement potential of subordinates
Term
succession planning
Definition
a career development activity that focuses on preparing people to fill executive positions
Term
skills inventory
Definition
a company maintained record of employees abilities skills knowledge and education
Term
career path
Definition
a chart showing the possible directions and career opportunities available in an organization; it presents the steps in a possible career and a plausible timetable for accomplishing them
Term
mentoring
Definition
a developmentally oriented relationship between senior and junior colleagues or peers that involves advising, role modeling, sharing contacts, and giving general support
Term
total compensation
Definition
the package of quantifiable rewards an employee receives for his or her labors. Includes 3 components:
base compensation
pay incentives
indirect compensation/benefits
Term
base compensation
Definition
the fixed pay an employee receives on a regular basis either in the form of a salary or an hourly wage
Term
pay incentive
Definition
a program designed to reward employees for good performance
Term
internal equity
Definition
the perceived fairness of the pay structure within a firm
Term
external equity
Definition
The perceived fairness in pay relative to what other employers are paying for the same type of labor
Term
individual equity
Definition
the perceived fairness of individual pay decisions
Term
knowledge (skill) based pay
Definition
a pay system in which employees are paid on the basis of the jobs they can do or talents they have that can be successfully applied to a variety of tasks and situations
Term
egalitarian pay system
Definition
a pay plan in which most employees are part of the same compensation system
Term
elitist pay system
Definition
a pay plan in which different compensation systems are established for employees or groups at different organizational levels
Term
job evaluation
Definition
the process of evaluating the relative value or contribution of different jobs to an organization
Term
compensable factors
Definition
work related criteria that an organization considers most important in assessing the relative value of different jobs
Term
benchmark on key jobs
Definition
the job that is similar or comparable in content across firms
Term
pay policy
Definition
a firms decision to pay above below or at market rate for its jobs
Term
job banding
Definition
the practice f replacing narrowly defined job descriptions with broader categories (bands) of related jobs
Term
Fair Labor Standards Act (FLSA)
Definition
The fundamental compensation law in the US. Requires employers to record earnings and hours worked by all covered employees and to report this info to the US Dept. of Labor. Defines 2 categories of employees: exempt and non exempt
Term
exempt employee
Definition
an employee who is not covered by the provisions of FLSA. Most professional, administrative, executive and outside sales jobs fall into this category
Term
nonexempt
Definition
an employee who is covered by the provisions of FLSA
Term
comparable worth
Definition
a pay concept or doctrine that calls for comparable pay for jobs that require comparable skills effort and responsibility and have comparable working conditions, even if the job content is different
Term
pay for performance (incentive) system
Definition
A system that rewards employees on the assumptions that
1. individual employees and groups differ in how much they contribute to the firm
2.the firms overall performance depends to a large degree on performance of individuals and groups within the firm
3. to attract retain and motivate high performersand to be fair to all employees the frm needs to reward employees on the basis of their relative performane
Term
piece-rate system
Definition
a compensation system in which employees are paid per unit produced
Term
merit pay
Definition
an increase in base pay, normally given once a year
Term
bonus program (lump sum payment)
Definition
a financial incentive that is given on a one time basis and does not raise the employees base pay permanently
Term
award
Definition
a one time reward usually given in the form of a tangible prize
Term
expectancy theory
Definition
a theory of behavior holding that people tend to do those things that are rewarded.
Term
gainsharing
Definition
a plantwide pay for performance plan in which a portion of the company's cost savings is returned to workers usually in the form of a lump sum bonus
Term
profit sharing
Definition
a corporatewide pay for performance plan that uses a formula to allocate a portion of declared profits to employees. Typically, profit distributions under a profitsharing plan are used to fund employees retirement plans
Term
employee stock ownership
Definition
a corporatewide pay for performance plan that rewards employees with company stocks, either as an outright grant or at a favorable price that may be below market value
Term
perquisites (perks)
Definition
non cash incentives given to a firms executive
Term
union
Definition
an organization that represents employees interests to managements on such issues as wages, work hours and working conditions
Term
labor relations specialist
Definition
someone, often a member the HR department, who is knowledgeable about labor relations and ca represent managements interests to a union.
Term
Wagner Act/ National Labor Relations Act (1935)
Definition
A federal law designed to protect employees' rights to form and join unions and to engage in such activities as strikes, picketing and collective bargaining.
Term
National Labor relations Board (NLRB)
Definition
An independent federal agency created by the Wagner Act to administer US labor law
Term
Taft-Hartley Act(1947)
Definition
The federal law designed to limit some of the power acquired by unions under the Wagner Act by adjusting the regulation of labor-management relations to ensure a level playing field for both parties
Term
union shop clause
Definition
a union arrangement that requires new employees to join the union 30-60 days after their date of hire
Term
right-to-work law
Definition
a state law that makes it illegal within a state for a union to include a union shop clause in its contract
Term
Landrum-Griffin Act (1959)
Definition
a law designed to protect union members and their participation in union affairs
Term
Railway Labor Act
Definition
a law designed to regulate labor relations in the transportation industry
Term
business unionism
Definition
a form unionism that focuses on improving workers' economic well being
Term
collective bargaining
Definition
a system in which unions and management negotiate with each other to develop the work rules under which union members will work for a stipulated period of time
Term
work rules
Definition
any terms or conditions of employment, including pay, work breaks and lunch periods, vacation, work assignments and grievance procedures
Term
labor contract
Definition
a union contract that spells out the conditions of employment and work rules that affect employees in the unit represented by the union
Term
works councils
Definition
a committee composed of both worker representatives and managers who have responsibility for governing the workplace, used in Germany
Term
codetermination
Definition
the representation of workers on a corporations board of directors; used in Germany
Term
Enterprise Union
Definition
a labor union that represents workers in only one large company rather than in a particular industry; used in japan
Term
Labor relations strategy
Definition
a company's overall plan for dealing with labor unions
Term
union acceptance strategy
Definition
a labor relations strategy in which management chooses to view the union as its employees legitimate representative and accepts collective bargaining as an appropriate mechanism for establishing workplace rules
Term
union substitution/proactive human resource management
Definition
a union avoidance startegy in which management becomes so responsive to employees needs that it removes the need for unionization
Term
union acceptance strategy
Definition
a labor relations strategy in which management tries to prevent its employees from joining a union either by removing the incentive to unionize or by using hardball tactics
Term
union suppression
Definition
a union avoidance strategy in which management uses hardball tactics to prevent a union from organizing its workers or to get rid of a union
Term
distributive bargaining
Definition
bargaining that focuses on convincing the other party that the cost of disagreeing with the proposed terms would be very high
Term
integrative bargaining
Definition
bargaining that focuses on convincing the other party that the benefits of agreeing with the proposed terms would be very high
Term
economic strike
Definition
a strike that takes place when an agreement is not reached during collective bargaining
Term
wildcat strike
Definition
a spontaneous work stoppage that happens under a valid contract and is usually not supported by union leadership
Term
lockout
Definition
occurs when an employer shuts down its operations before or during a labor dispute
Term
grievance procedure
Definition
a systematic step by step process designed to settle disputes regarding the interpretation of a labor contract
Term
union steward
Definition
an advocate dedicated to representing an employees case to management in a grievance procedure.
Term
Arbitration
Definition
The last step in a grievance procedure. The decision of the arbitrator, who is a neutral individual selected from outside the firm, is binding on both parties.
Term
seniority
Definition
the length of time a person works for an employer
Term
Cost of living Adjustment (COLA)
Definition
pay raises, usually made across the board, that are tied to such inflation indicators as a consumer price index
Term
Occupational Safety and Health Act of 1970 (OSHA)
Definition
A federal law that requires employers to provide a safe and healthy work environment, comply with specific occupational safety and health standards, and keep records of occupational injuries and illnesses
Term
negligent hiring
Definition
hiring an employee with a history of violent or illegal behavior without conducting background checks or taking proper precautions
Term
cumulative trauma disorder
Definition
an occupational injury that occurs from repetitive physical movements, such as assembly work or data entry
Term
genetic testing
Definition
a form of biological testing that identifies employees who are genetically susceptible to specific occupational substances
Term
burnout
Definition
a stress syndrome characterized by emotional exhaustion, depersonalization and reduced personal accomplishment
Term
wellness program
Definition
a company sponsored program that focuses on preventing health problems in employees
Term
expatriate
Definition
a citizen of one country living and working in another country
Term
Multinational corporation (MNC)
Definition
a firm with assembly and production facilities in several countries and regions around the world
Term
transnational corporations
Definition
a firm with operations in many countries and highly decentralized operations. The firm owes little allegiance to its country of origin and has weak ties to any given country
Term
wholly owned subsidiary
Definition
in international business, a foreign branch owned fully by the home office
Term
joint venture
Definition
in international business, a foreign branch owned partly by the home office and partly by the entity in the host country (a company, a consortium of firms, an individual or the government)
Term
ethnocentric approach
Definition
an approach to managing international operations in which top management and other key positions are filled by people from the home country
Term
polycentric approach
Definition
an approach to managing international operations in which subsidiaries are managed and staffed by personnel from the host country
Term
geocentric approach
Definition
an approach to managing international operations in which nationality is downplayed and the firm actively searches on a worldwide or regional basis for the best people to fill key positions
Term
culture shock
Definition
the inability to adjust to a different cultural environment.
Supporting users have an ad free experience!