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Human Resource Management
Ch. 10,11,12
45
Management
Undergraduate 4
11/20/2013

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Cards

Term
An effective performance management system must have all the following characteristics except:
Definition
It must allow individual employees flexibility in how they will achieve ultimate results
Term
___ is the process of determining how well employees do their jobs relative to a standard and communicating that information to the employee
Definition
Performance Appraisal
Term
Ultimately, performance management links organizational strategy to organizational culture
Definition
Results
Term
In comparison to some Asian countries such as China and Japan, the U.S:
Definition
Managers are brutally honest in communicating negative information to employees in performance appraisals.
Term
Research has shown that performance-driven organizational cultures:
Definition
tend to have significantly higher financial results compared with other types of organizational cultures.
Term
Michael, the owner of a moving company, has developed a performance appraisal system for his customer representatives and truck drivers. He evaluates each of these employees on accuracy of weight estimates, meeting delivery deadlines, and dollar value of breakage. Michaels performance appraisal system is ______ based
Definition
Results
Term
_______ define the level of performance that is expected by an employee
Definition
Performance Standards
Term
The two general uses of performance appraisal, which are often in conflict, are:
Definition
Administrative and development
Term
The main responsibility for conducting performance appraisals lies with the
Definition
Managers
Term
In most companies and for most employees, the typical time period for formal performance appraisals is:
Definition
Annual
Term
The cimplest methods for appraising performance are the
Definition
Category Scaling Methods
Term
Management-by-objectives is best for
Definition
Linking individual performance to organizational goals
Term
Poorly-designed pay-for-performance systems could cause high-performing employees to leave the organization because of perceived inequity
Definition
True
Term
If the organizations performance appraisal system is flawed, there are negative effects on the compensation system, job placement decisions, and the ability to defend the organization against charges of discrimination
Definition
True
Term
The two roles of appraisal, administrative decision making and development often conflict, so the developmental role is gradually being absorbed into the HR function of training and employee development removed from the supervisors responsibility
Definition
False.
Term
Compensation is one of the organizations largest expenditures. Compensation philosophies and systems vary from one organization to the next. Why is that?
Definition
Different Organizations have different organizational objectives and strategies.
Term
All of the following are compensation objectives of the organization EXCEPT
Definition
the lowest total cost of compensation among direct competitors
Term
Tom has just taken his first full time job with a salary of $58,000. He knows that he should plan his personal recurring expenses, such as rent and car payments, around this amount because its his
Definition
Base Pay
Term
A compensation philosophy in which each employee who has gained another year of seniority should have an increase in pay is called the _____ philosophy
Definition
Entitlement
Term
The who basic compensation philosophies, which should be seen as opposite ends of the continuum, are the _____ and the ______ orientations
Definition
Entitlement, Performance
Term
Which type of compensation is linked directly to individual, team, or organizational performance?
Definition
Variable Pay
Term
At Artistic Floral Creations, the non-managerial employees all receive the same pay increase every year. Usually this increase is 5% but some years it has been as high as 10% depending on cchanges in the cost of living. They have a _____ philosophy of compensation:
Definition
Entitlement
Term
The HR unit is typically responsible for all of the following EXCEPT:
Definition
Recommending pay increases for employees
Term
Pay increases for individual, non-executive, employees in a compensation system based on individual performance are typically decided by:
Definition
Operating Managers
Term
A company that structures its compensation system so that half of its competitors pay their employees more than it does and half less is using a ___ market strategy:
Definition
Meet
Term
A third-quartile approach is a compensation strategy...
Definition
in which the company pays higher wages that its competitors do
Term
In a competency-based system employees are paid:
Definition
on the skills and knowledge they have, whether they use it or not
Term
The major federal law that regulates compensation in the U.S. is the:
Definition
Fair Labor Standards Act
Term
Which of the following is NOT a major objective of the Fair Labor Standards Act?
Definition
To eliminate discrimination in compensation
Term
According to the overtime provisions of the FLSA all of the following are true regarding non exempt employees EXCEPT
Definition
they do not receive overtime pay for training that is not directly job related even if the training is outside of regular work hours.
Term
In a true pay-for-performance, which of the following employees would qualify for incentive rewards?
Definition
Chris brings in 20 percent more new clients for the branch bank than is required
Term
All of the following are potential outcomes of a successful pay-for-performance plan EXCEPT:
Definition
Greater predictability of employee pay
Term
What are variable pay plans:
Definition
Additional tangible rewards given to employees for performance beyond normal expectations
Term
Performance Incentives include all of the following EXCEPT:
Definition
Cost-of-living increases
Term
It is important to make sure that what is being rewarded by the compensation system is strongly tied to organization objectives, because people tend to
Definition
Produce what is measured and rewarded
Term
Potential useful metrics for analyzing variable pay plans include all of the following EXCEPT:
Definition
Decrease in compensation per full-time employee
Term
An effect of variable pay plans is that _____ incentives increase the competition among individual employees
Definition
Individual
Term
If managers wish to motivate individual contributions to team performance, an equitable distribution of team incentives would mean that
Definition
Team members are paid incentives which vary according to individual performance
Term
The purpose of organizational-level incentives is to
Definition
Reward each employee for the performance of the entire company
Term
For a profit-sharing plan to be effective, management must
Definition
Be willing to disclose accurate financial and profit information to employees
Term
The most widely used long-term performance incentives for executives is/are
Definition
Stock Options
Term
Because of the difficulties of designing a truly functional incentive system, fewer than half of all organizations use variable pay
Definition
False
Term
Some form of individual performance incentive is appropriate for every organization
Definition
False
Term
In order to measure the effectiveness of a new organization-wide incentive plan, a reasonable metric would be average employee productivity change
Definition
True
Term
Despite the numerous scandals surrounding executive pay, such as Enron and Tyco, and seemingly excessive compensation to executives in the Financial Industry, there is no federal law that places restrictions on executive pay or mandates reporting requirements regarding executive pay
Definition
True
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