Term
| A "passive" job seekers is one who |
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Definition
| has a good job and is not actively looking for a change |
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Term
| The process of generating a pool of qualified applicants fo rorganizational jobs is called |
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| Are the external supply pool from which organizations attract prospective employees |
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| The ___ pool consists of all persons who are actually evaluated for selection |
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| A nursing home is opening in a mid-zised northwestern city. It would be most logical for the organization to recruit for patient aides in the ___ labor market. The job pays just above minimum wage |
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| If a recruiter needs to find applicants who have a scarce, highly specialized skill, it would be most efficient to use |
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Definition
| The website for that particular professional or occupational association. |
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| Employers recruiting for workers with specific skills are turning to ____ to fill these needs |
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Term
| Which of the following is an ADVANTAGE of external recruiting? |
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Definition
| The new hire is not politically networked into the organization |
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Term
| Job fairs are primarily useful for |
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Definition
| Rapid Hiring of large numbers of people |
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Term
| There are two key reasons why employees want flexible work. One is that their work does not require being in the office all the time, the other is that: |
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Definition
| they have long commutes between home and their workplace |
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Term
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Definition
| Effort directed toward producing or accomplishing results |
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Term
| A work flow analysis BEGINS with: |
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Definition
| An examination of the quantity and quality of the desired and actual outputs |
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Term
| The three phases of business processes re-engineering are |
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Definition
| Rethink, Redesign, Retool |
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Term
| Job design can affect all of the following except: |
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Definition
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Term
| A job description identifies the |
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Definition
| tasks, duties, and responsibilities of a job |
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Term
| When the depth of a job is increased by adding responsibility for planning, organizing, controlling, and evaluating the job, ____ has occurred |
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Definition
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Term
| Job ____ is the process of shifting a person from job to job |
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Definition
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Term
| Job analysis is a systematic way to |
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Definition
| Gather and analyze information about the content, context, and human requirements |
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Term
| The most basic building block of HR management functions is: |
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Term
| ___ Is the process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives |
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Term
| Which of the following best describes the responsibility for HR planning? |
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Definition
| HR planning requires cooperation of HR professionals with organizational executives and managers. |
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Term
| As the unemployment rate rises |
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Definition
| People available for work tend to have high qualifications |
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Term
| The internal supply of an organization is affected by all of the following EXCEPT: |
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Definition
| Graduation rates from local colleges |
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Term
| Three factors (individual ability, effort level expended and organizational support) are the components of: |
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Definition
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Term
| ___ is a goal-directed drive, and is defined as the desire within a person causing that person to act |
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Term
| The extent to which an employee feels linked to organizational success is called |
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Term
| Mark was terminated because his poor client relations skills resulted in a major client leaving the firm for a competitor. This is an example of: |
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| Tina, the director of HR, is disturbed at the high level of turnover at her company. She suspects that certain supervisors have higher dysfunctional turnover rates among their subordinates than others. In order to verify this hunch, she should analyze turnover by department and by: |
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Definition
| Employee performance ratings |
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Term
| All of the issues below are drivers of retention to which organizations can affect EXCEPT: |
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Definition
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Term
| Differences in human characteristics and composition in an organization |
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Definition
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Term
| Changes in the U.S. Workforce |
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Definition
Increases in health care and health-related jobs Declines in manufacturing jobs and workers Increased need for workers with technical skills Increasing diversity in the workforce |
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Term
Older workers delaying retirement Shortage of experienced and skilled workers Generational differences in expectations from jobs |
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Definition
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Term
| A grouping of tasks, duties, and responsibilities that constitutes the total work assignment for an employee. |
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| The study of the way work (inputs, activities, and outputs) moves through an organization. |
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Term
| Measures for improving such activities as product development, customer service, and service delivery |
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Definition
| Business Process Re-engineering (BPR) |
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Term
| Matching characteristics of people with characteristics of jobs. |
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Term
| Employees work via electronic telecommunications, and internet means. |
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Definition
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Term
| Individual capabilities that can be linked to enhanced performance by individuals or teams. |
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Definition
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Term
| fundamental duties of the job that are performed regularly, require significant amounts of time, cannot be easily assigned to another employee, and are necessary to accomplish the job. |
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Term
| duties that are part of the job but are incidental or ancillary to the purpose and nature of the job. |
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| Indicators of what the job accomplishes and how performance is measured in key areas of the job description. |
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Term
| Using information from the past and the present to identify expected future conditions. |
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Definition
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Term
HR Demand Internal Supply External Supply |
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Definition
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Term
| The unwritten expectations employees and employers have about the nature of their work relationships. |
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Definition
| The Psychological Contract |
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Term
| When individuals feel that they have some control and perceived rights in the organization, they are more likely to be committed to the organization. |
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Definition
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Term
| = Ability (A) x Effort (E) x Support (S) |
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Definition
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Term
| The degree to which employees believe in and accept organizational goals and desire to remain with the organization. |
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Definition
| Organizational Committment |
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Term
Inability to achieve business goals Loss of “image” to attract other individuals High costs of turnover and replacement |
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Definition
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