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Human Resource Management
Exam 1
77
Management
Undergraduate 3
06/24/2009

Additional Management Flashcards

 


 

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Term
Human Resource Management
Definition
The practices and policies you need to carry out the personnel aspects of your management job, specifically, acquiring, training, appraising, rewarding and providing a safe, ethical, and fair environment for your company's employees
Term
Authority
Definition
the right to make decisions, to direct the work of others, and to give orders
Term
Line Managers
Definition
authorized to give orders
Term
Staff Managers
Definition
authorized to assist and advise line managers in accomplishing their goals
Term
Recruiters
Definition
Maintain contact within the community and perhaps travel extensively to search for qualified job applicants.
Term
Equal Employment Opportunity (EEO) Representatives or affirmative action coordinators
Definition
Investiage and resolve EEO grievances, examine organizational practices for potential violations, and compile and submit EEO reports
Term
Job Analysts
Definition
Collect and examine etailed information about job duties to prepare job descriptions
Term
Compensation Managers
Definition
Develop compensation plans and handle the employees benefits program
Term
Training Specialties
Definition
Plan, organize, and direct training activities
Term
Labor Relations Specialists
Definition
Advise management on all aspects of union-management relations
Term
Globalization
Definition
refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad
Term
Human Capital
Definition
The knowledge, education, training, skills and expertise of a firm's workers
Term
Corporate strategy
Definition
identifies the portfolio of business that, in total, comprise the company, and the ways in which these businesses relate to each other.
Term
Competitive Strategy
Definition
identifies how to build and strengthen the business's long term competitive position in the marketplace
Term
Competitive advantage
Definition
any factors that allow an organization to differentiate its products or service from those of its competitors to increase market share
Term
Functional strategy
Definition
identify the basic courses of action that each of the business's epartments will pursue in order to help the businesses attain its competitive goals
Term
Strategic human resource management
Definition
means formulating and executing HR Systems- HR policies and practices- that produce the employee competencies and behaviors the company needs to achieve its strategic aims
Term
High-Performance work system
Definition
an integrated set of human resource mangement policies and practices that together produce superior employee performance
Term
Ethics
Definition
standards someone uses to decide what his or her conduct should be
Term
Equal Pay Act of 1963
Definition
Unlawful to discriminate in pay on the basis of sex when jobs involve equal work and are performed under similar working conditions.
Term
Title VII of the 1964 Civil Rights Act
Definition
An employer cannot discriminate based on race, color, religion, sex, or national origin
Term
Equal Employment Opportunity Commission (EEOC)
Definition
Consists of 5 members, appointed by the president with the advice and consent of the senate, members serve 5 year terms.
Term
Affirmative Action
Definition
Ensure equal employment opportunity
Term
Office of Federal COntract COmpliance Programs (OFCCP)
Definition
Responsible for ensuring the ocmpliance of federal contracts
Term
Age Discrimination in Employment ACt (ADEA) of 1967
Definition
Makes it unlawful to discrimate against employees or applicants for employment who are 40 years of age or older, effectively ending most mandatory retirement
Term
Vocational Rehabilitation Act of 1973
Definition
Requires employers with federal contracts over $2500 to take affirmative action for the employment of handicapped persons
Term
Pregnancy Discrimination Act (PDA)
Definition
Broadened the definition of sex discrimination to encompass pregnancy, childbirth, or related medical conditions
Term
Federal Agency Guidelines
Definition
Specify the procedures these agencies recommend employers follow in complying with the equal opportunity laws.
Term
Federal Violence Against Women Act of 1994
Definition
Provides that a person who commits a crime of violence motivated by gender and thus deprives another her rights shall be liable to the party injured.
Term
Sexual Harrasment
Definition
Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of sexual nature that takes place under any of the 3 conditions.
Term
Gender Harassment
Definition
Form of hostile environment harassment that appears to be motivated by hostility toward individuals who violate gender ideals
Term
Griggs v Duke Power Company
Definition
Griggs was not a high school graduate and duke power company wouldn't hire him as a coal handler wouldn't hire them. He argued that having a high school diploma did not effect work performance for this situation
Term
Albemarle Paper Company v Moody
Definition
A screening tool had to be job related or valid
Term
Civil Rights Act of 1991
Definition
burden of proof, disparate impact, disparate treatment
Term
Disparate Impact
Definition
Means that an employer engages in an employment practice or policy that has a greater adverse impact on the members of a protected group under TItle VII than on other employees, regardless of intent.
Term
Disparate Treatment
Definition
Intentional Discrimination
Term
Americans with Disabilities Act (ADA)
Definition
prohibits employment discrimination against qualified disabled individuals
Term
Reasonable Accommodation
Definition
might include re-designing the job, modifying work schedules, or modifying or acquiring equipment or other devices to assist the person in performing the job.
Term
Bona Fide Occupational Qualification (BFOQ)
Definition
It should not be unlawful employment practice for an employer to hire an employee on the basis of religion, sex, or national origin in those certain instances where religion, sex or national origin is a bona fide occupational qualification reasonably necessary to the normal operation of that particular business or enterprise
Term
Business Necessity
Definition
Defense requires showing that there is an overriding business purpose for discriminatory practice and that the practice is therefore acceptable
Term
Job Analysis
Definition
Procedure through which you determine the duties of these jobs and the characteristics of the people who should be hired for them
Term
Job Description
Definition
What the job entails
Term
Job specifications
Definition
What kind of people to hire for the job
Term
workforce planning
Definition
Is the process of formulating plans to fill the employer's future openings, based on projecting open positions and deciding whether to fill these with inside or outside cadidates
Term
ratio analysis (trend analysis)
Definition
estimate staffing needs based on sales projections and historical sales to personnel relationships
Term
Scatter Plot
Definition
Shows graphically how two variables are related
Term
Qualifications inventories
Definition
Contain summary data such as each current employee's performance record, educational background, and promotability, compiled either manually or in a computerized system
Term
Personnel replacement charts
Definition
Show the present performance and promotability for each potential replacement for important positions
Term
Job Posting
Definition
Posting the open hob on compnay bulletin boards and or on the web and listing its attributes such as qualifications supervisor working schedule and pay rate
Term
Application Form
Definition
a good way to quickly collect verifiable and therefore fairly accurate historical data from the candidate
Term
Candidate Relationship management
Definition
Systems aim to nurture relationships with prospective candidates
Term
Reliability
Definition
An essential characteristic and refers to the test's consistency
Term
Test Validity
Definition
Does this test measure what it's supposed to measure?
Term
Criterion Validity
Definition
Validity means demonstrating that those who do well on the test also do well on the job and that those who do poorly on the test do poorly on the job
Term
Content Validity
Definition
Test by showing that test constitutes a fair sample of the content of a job
Term
Management Assessment Center
Definition
Management candidates take tests and make decisions in simulated situations and observers score them on their performance
Term
Interview
Definition
A procedure designed to solicit information from a person's oral responses to oral inquiries
Term
Employee Orientation
Definition
Provides new employees with the basic background information they need to perform their jobs satisfactorily, such as information about company rules
Term
Training
Definition
Refers to the methods used to give new or present employees the skills they need to perform their jobs
Term
Task Analysis
Definition
Used for determining new employees training needs
Term
Performance Analysis
Definition
Verifying that there is a performance deficiency and determining whether that deficiency should be rectified through training or through some other means
Term
On the Job Training (OJT)
Definition
On the Job Training
Term
Vestibule Training
Definition
A technique in which trainees learn on the actual or simulated equipment they will use on the job but receive their training off the job
Term
Computer Based Training
Definition
The trainee uses a computer based system to interactively increase his or her knowledge
Term
Management Development
Definition
Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills
Term
Job Rotation
Definition
Moving management trainees from department to department to broaden their understanding of all parts of the business
Term
Coaching/Understudy Method
Definition
New manager receives ongoing advice often from the person he or she is scheduled to replace
Term
Action Learning
Definition
Letting managers work full time on real projects, analyzing and solving problems, usually in departments other than their own
Term
Management Games
Definition
Trainees split into 5 or 6 person companies each of with hast o compete with the others in a simulated marketplace
Term
Behavior Modeling
Definition
Involves showing trainees the right way of doing something, letting each person practice the right way to do it, and providing feedback regarding each trainee's performance
Term
In-house development centers
Definition
which usually combine classroom learning with other techniques such as assessment centers and online learning opportunities to help develop employees and other managers
Term
Organizational Development
Definition
Aims to change the attitudes, values, and beliefs of employees so that the employees can identify and implement changes, usually with the aid of an outside change agent or consultant
Term
Survey Feedback
Definition
Questionnaires to survey employees attitudes and to provide feedback
Term
Sensitivity Training
Definition
Aims to increase participants insights into their behavior and the behavior of others by encouraging an open expression of feelings in the trainer-guided.
Term
Team Building
Definition
Refers to a group of OD techniques aimed at improving the effectiveness of teams at work
Term
Learning Organization
Definition
Is an organization skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights
Term
Controlled Experimentation
Definition
The best method to use in evaluating a training program
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