Term
| Similarities in Corporate Culture (4) |
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Definition
1. Staffing
2. Safety
3. Training and Development
4. HRIS system |
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Term
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Definition
1. PHR -- Professional in HR
2. GPHP -- Global professional in HR
3. SPHR -- Senior professional in HR |
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Term
| How HR qualifies as a profession (5) |
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Definition
1. must have a national organization
2. code of ethics
3. has research and Development
4. Has a defined body of knowledge
5. Certification and credentializing process |
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Term
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Definition
1. introduction phase
2. growth
3. Maturity
4. Decline |
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Term
| How people react to change (4) |
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Definition
1. ignore
2. resist
3. denial
4. embrace |
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Term
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Definition
1. Strategic
2. Tactical
3. Operational |
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Term
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Definition
1. interpersonal
2. Technology
3. Structural |
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Term
| Types of Organizational Change(3) |
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Definition
1. Transactional
2. transitional
3. transformational |
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Term
| Uses of HR Informational System (5) |
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Definition
1. Strategic Planning
2. Budgeting and forecasting
3. compensation and benefits
4. Storing training and development
5. Comply with Government agencies |
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Term
| Alternative Work Schedule Types (3) |
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Definition
1. Flex-time
2. Compressed work week
3. Part-time
4. Phased out retirement
5. Job share
6. Telecommuting |
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Term
| Team Building "The 4 C's" |
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Definition
1. Commit
2. Communicate
3. Cooperate
4. Contribute |
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Term
| Global Effects on Organizational Design Change (5) |
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Definition
1. Managing Differences
2. Tax Administration
3. Deal with the candidate and Family
4. Keep a working knowledge of international issues
5. Establish terms and conditions (contracts) |
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Term
| Decision making checklist (4) |
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Definition
1. is it legal
2. is it right
3. is it beneficial
4. is it in the best interest |
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Term
| Steps in establishing ethical behavior (5) |
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Definition
1. know corporate values
2. observe corporate values
3. conduct ethical awareness and training
4. Outline the specific responsibilities for decision making and accountability
5. Encourage open discussion and communication |
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Term
| Differences in Corporate Culture (4) |
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Definition
1. Compensation and benefits
2. Employee Benefits
3. Union or non-union environment
4. Termination process |
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Term
| Corporate Management Styles (3) |
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Definition
1. Autocratic
2. Paternalistic
3. Participative |
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Term
| Challenges in Human Resources (2) |
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Definition
1. Strive to proactive rather than reactive
2. Consistency -- inconsistency causes instability |
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Term
| Vital Functions of HR in an Organization (4) |
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Definition
1. Advise and council
2. service
3. control
4. employee advocate |
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Term
| Role of HR in an Organization (7) |
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Definition
1. Staffing
2. Training and Development
3. Performance Management
4. Analyze design of work
5. Compensation and Benefits
6. Employee relations
7. labor relations |
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Term
| Role of HR in an organization (continued)(6) |
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Definition
8. Personnel policy and procedure
9. compliance with law
10. keeping HR information system (HRIS)
11. Health and safety
12. being a change agent
13. being a strategic business partner |
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Term
| Function of organization design (2) |
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Definition
1. Vertical sensing
2. horizontal sensing |
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Term
| What the Fair Credit Reporting Act covers (6) |
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Definition
1. Financial
2. Criminal
3. Motor Vehicle
4. Work References
5. Personal References
6. Education |
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Term
| Human Resource Planning – (definition) |
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Definition
| the process of anticipating and carrying out the movements of people into, within, and out of an organization in order to achieve optimal performance and to meet organizational goals |
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Term
| Steps in Strategic Planning (5) |
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Definition
1. Organizational Mission
2. Scan the Environment (inside and outside) – S.W.O.T – Strength, Weakness, Opportunities, Threats.
3. Forecast Internal Supply and Demand (internal scanning the environment)
4. Complete HR Inventory
5. Execute HR Strategy |
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Term
| HR Accounting (definition) |
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Definition
the value of HR activities. Divided in two parts
Assets – people/employees. Assign a value to each employee based upon their worth (what you are getting paid) and expected contribution
Liabilities – costs – workshops, seminars, all the things that we do for the employees |
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Term
HRIS (Human Resource Information System)
(definition) |
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Definition
| systematic procedure for gathering, storing, maintaining, retaining and retrieving HR data. |
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Term
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Definition
a. Hardware—hard drives, servers
b. Software – whatever program you are using
c. Database
d. Intranet—inside web pages
e. Internet – websites accessed outside of company |
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Term
| In order to check report you must...(5) |
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Definition
1. Advise
2. Contract
3. RIghts
4. Adverse Decisions
5. Contact info |
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Term
| Organization Design and Development (definition) |
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Definition
| The implementation of new procedures, processes, and or technologies intended to realign an organization to the changing demands of its business environment and to capitalize on business opportunities. |
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Term
Corporate Culture
(definition) |
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Definition
| Shared attitudes, perceptions, values, beliefs, and behavior that make up the corporation. |
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Term
| Functional Authority of Human Resources (5) |
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Definition
1. Policies – value driven philosophies, core values. Values affect attitudes which then affect your behavior.
2. Procedures—step by step ways by which we carry out policies
3. Rules – internal laws
4. Strategies—big picture, what you are trying to achieve
5. Tactics – step by steps way by which you make the strategy happen |
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Term
| Empowerment vs. Enlargement |
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Definition
1. Empowerment -- To enrich the employee, give them autonomy and give them the authority to make decisions about their job
2. Enlargement—job burnout, adding more responsibility w/o authority or pay. HR needs to know how to deal with stress management |
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Term
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Definition
| communicating to people their worth and potential so clearly that they see it within themselves and thus set in motion the process of leadership which is seeing, doing, and becoming |
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Term
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Definition
| system of moral principles and values that establishes how we ought to act |
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Term
| Corporate Social Responsibility (definition) |
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Definition
| obligation of an organization to use its resources in ways to benefit society and the communities in which they are operating in. |
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Term
| Government Regulations Involving Ethics (5) |
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Definition
1. Whistle-blowing
2. Deceptive practices
3. Insider trading
4. Bribes and kick backs
5. Conflict of interest |
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Term
Code of Ethics
(definition) |
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Definition
| formal statement of guidelines which is written (handbook or intranet) and serves a guide to actions when dealing with ethical issues |
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