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Human Resource Development
Senior NCO Academy Course 14 Module 4
102
Psychology
Professional
05/04/2012

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Term
DEFINE MOTIVATION
Definition
SOME INNER DRIVE, IMPULSE, OR INTENTION THAT CAUSES A PERSON TO DO SOMETHING OR ACT IN A CERTAIN WAY.
Term
A HUMAN MOTIVATIONAL THEORY DEVELOPED BY DOUGLAS MCGREGOR IS CALLED?
Definition
THEORY X AND THEORY Y
Term
ASSUMES WORKERS ARE NOT SELF-MOTIVATED; BELIEVES WORKERS ARE LAZY, CAN MOTIVATE WORKERS THROUGH MONEY; SECURITY, BENEFITS; TRIES TO CONTROL, STRUCTURE AND CLOSELY SUPERVISE WORKERS DEFINES WHAT TYPE OF MANAGER?
Definition
THEORY X MANAGER
Term
IS A PARTICIPATIVE MANAGER, STRIVES FOR TEAMWORK, VIEWS WORKERS AS PEOPLE WHO HAVE POTENTIAL, GIVES LATITUDE TO WORKERS ON HOW THEY PERFORM JOBS DESCRIBES WHAT TYPE OF MANAGER?
Definition
THEORY Y MANAGER
Term
THIS THEORY BELIEVED PEOPLE HAVE A HIERARCHY OF NEEDS WHICH IS ARRANGED IN A KIND OF PYRAMID: THOSE AT THE BOTTOM ARE THE MOST URGENT AND MUST BE SATISFIED TO SOME DEGREE BEFORE THOSE AT THE NEXT LEVEL BEGIN TO OPERATE
Definition
MASLOW'S THEORY
Term
NAME 5 MOTIVATING FACTORS THAT MOTIVATE MY TROUPS
Definition
PHYSIOLOGICAL, SAFETY AND SECURITY, SOCIAL, SELF-ESTEEM, SELF-ACTUALIZATION
Term
IN REGARDS TO MOTIVATING MY TROUPS, DEFINE PHYSIOLOGICAL
Definition
THESE ARE THE THINGS WE NEED TO PHYSICALLY SURVIVE SUCH AS AIR, FOOD, WATER, REST, SLEEP, AND SHELTER.
Term
WHAT ARE THE BASIC BODILY REQUIREMENTS?
Definition
AIR, FOOD, WATER, REST, SLEEP, AND SHELTER.
Term
IN REGARDS TO MOTIVIATING MY TROUPS, DEFINE SAFETY AND SECURITY.
Definition
THESE NEEDS ARE TO BE FREE OF FEAR OF PHYSICAL AND EMOTIONAL DANGER. IT'S THE NEED FOR SELF-PRESERVATION.
Term
IN REGARDS TO MOTIVIATING MY TROUPS, DEFINE SOCIAL.
Definition
THIS IS A NEED FOR AFFILIATION.
Term
IN REGARDS TO MOTIVIATING MY TROUPS, DEFINE SELF-ESTEEM.
Definition
A NEED FOR FORMS OF RECOGNITION THAT IMPACT OUR SELF-CONCEPT, SELF-CONFIDENCE, PRESTIGE, POWER, AND CONTROL OVER OUR LIFE.
Term
IN REGARDS TO MOTIVIATING MY TROUPS, DEFINE SELF-ACTUALIZATION.
Definition
THIS IS THE LEVEL A PERSON REACHES WHEN HE MAXIMIZES POTENTIAL, SELF-FULLMENT AND PERSONAL DEVELOPMENT.
Term
HERZBERG SOUGHT TO DETERMINE?
Definition
WHAT JOB FACTORS MOTIVATED AND DE-MOTIVATED THOSE PROFESSIONALS, AS WELL AS WHAT JOB FACTORS CAUSED THEM SATISFACTION OR DISSATISFACTION
Term
IN REGARDS TO HERZBERGS THEORY, DEFINE HYGIENE FACTORS.
Definition
ARE THINGS PEOPLE NEED TO PREVENT DISSATISFACTION. WILL NOT MOTIVATE, ONLY PREVENT JOB DISSATISFACTION.
Term
IN REGARDS TO HERZBERG THEORY, DEFINE MOTIVATORS
Definition
ALLOW FOR JOB SATISFACTION TO TAKE PLACE
Term
SALARY, WORKER BENEFITS, ADEQUATE TRAINING, CLEAR INSTRUCTIONS, RULES, OR REGULATIONS DEFINE.
Definition
HYGIENE FACTORS
Term
PERSONAL GROWTH, OPPORTUNITIES TO ADVANCE, PERSONAL RECOGNITION, AUTONOMY, CHALLENGING WORK DEFINE.
Definition
MOTIVATORS
Term
IN REGARDS TO MCCLELLAND THEORY, WHAT ARE THE THREE MOTIVATIONAL NEEDS?
Definition
ACHIEVEMENT, POWER, AFFILITATION
Term
WANTS TO FIND SOLUTIONS TO PROBLEMS, LIKES A CHALLENGE, REQUESTS CLEAR AND PRECISE FEEDBACK, HAS LOTS OF ENERGY AND WORKS VERY HARD, DEFINES WHAT MOTIVATIONAL FACTOR?
Definition
ACHIEVEMENT
Term
IS CONCERNED WITH GETTING AND KEEPING POWER OVER OTHERS, ENJOYS COMPETITION THAT ALLOWS THEM TO CONTROL SITUATIONS, LIKES TO ENGAGE IN CONFLICT WITH OTHERS, IS ATTRACTED TO JOBS WITH HIGH LEVELS OF COMPETITION OR THAT GIVE THEM CONTROL DEFINE WHAT MOTIVATIONAL FACTOR?
Definition
POWER
Term
IS PEOPLE ORIENTED AND ENJOYS PEOPLE AROUND THEM, FEARS LOSS OF SOCIAL APPROVAL, IS ATTRACTED TO JOBS THAT HAVE HIGH AMOUNTS OF INTERACTION WITH OTHERS DEFINES WHAT MOTIVATIONAL FACTOR?
Definition
AFFILIATION
Term
DESCRIBE SKINNER'S BEHAVIOR RE-ENFORCEMENT THEORY
Definition
A WORKER'S MOTIVATION IS INFLUENCED BY THE RESULTS OF BEHAVIOR. WHAT HAPPENS AFTER THE BEHAVIOR WILL DETERMINE IF THE BEHAVIOR WILL BE REPEATED
Term
REWARDS THAT "X" AND "Y" MANAGERS PROVIDE IS WHOSE THEORY?
Definition
MCGREGOR
Term
LIFE EXPERIENCES AND NEEDS SATISFACTION IS WHOSE THEORY?
Definition
MCCLELLAND
Term
PRESENCE OR ABSENCE OF HYGIENE FACTORS AND MOTIVATORS IS WHOSE THEORY?
Definition
HERZBERG
Term
REWARDS OR PUNISHMENT THAT FOLLOW THE BEHAVIOR IS WHOSE THEORY?
Definition
SKINNER
Term
SATISFACTION OF HIERARCHICAL NEEDS IS WHOSE THEORY?
Definition
MASLOW
Term
WHAT TYPE OF REWARDS ARE THE MOST COSTLY?
Definition
SYSTEM REWARDS
Term
SYSTEM REWARDS ARE WHAT LEVEL OF COMMITMENT?
Definition
MEMBERSHIP
Term
WHAT REWARDS SATISFY MASLOW (LOWER LEVEL NEEDS) AND HERZBERG (HYGIENE FACTORS)?
Definition
SYSTEM REWARDS
Term
WHAT TYPE OF REWARDS ARE EXTERNAL MOTIVATORS?
Definition
SUPERVISORY REWARDS
Term
WHAT REWARDS TEND TO BE MUCH LOWER IN COST THAN THE SYSTEM REWARDS?
Definition
PERSONAL REWARDS
Term
WHAT ARE EXAMPLES OF SYSTEM REWARDS?
Definition
TRAINING, SALARY, TRAVEL, EDUCATION BENEFITS, FOOD ALLOWANCES, SHELTER ALLOWANCES
Term
WHAT ARE EXAMPLES OF SUPERVISORY REWARDS?
Definition
RECOGNITION, TIME OFF, GOOD EVALUATIONS, PATS ON THE BACK, ADVANCEMENTS, SPECIAL EDUCATION, OPPORTUNITIES
Term
WHAT ARE EXAMPLES OF PERSONAL REWARDS?
Definition
ACHIEVEMENT, THE JOB ITSELF, RESPONSIBILITY, AUTONOMY, CHALLENGE
Term
IN REGARDS TO POWER, DEFINE LEADERSHIP.
Definition
IS THE PROCESS OF INFLUENCING THE ACTIVITIES OF AN INDIVIDUAL OR GROUP TOWARD GOAL ACCOMPLISHMENT IN A GIVEN SITUATION
Term
IN REGARDS TO POWER, DEFINE POWER.
Definition
THE LEADER'S POTENTIAL FOR INFLUENCE. IT IS THAT RESOURCE THAT ENABLES THE LEADER TO INFLUENCE THE BEHAVIOR OR ACTIONS OF SUBORDINATES
Term
WHAT ARE TWO CATEGORIES OF POWER?
Definition
POSITION AND PERSONAL
Term
DEFINE POSITION POWER
Definition
WHAT A PERSON HAS BASED ON THEIR POSITION WITHIN THE ORGANIZATION
Term
WHAT ARE 4 TYPES OF POSITION POWER?
Definition
LEGITIMATE, COERCIVE, REWARD, CONNECTION POWER
Term
IN REGARDS TO POSITION POWER, DEFINE LEGITIMATE
Definition
LEGAL, IT'S THE RIGHT A LEADER HAS TO MAKE CERTAIN TYPE OF DECISIONS OR REQUESTS
Term
IN REGARDS TO POSITION POWER, DEFINE COERCIVE
Definition
THE LEADER'S CONTROL OVER SANCTIONS AND PUNISHMENT
Term
IN REGARDS TO POSITION POWER, DEFINE REWARD
Definition
THE PERCEIVED ABILITY TO PROVIDE THINGS THAT PEOPLE DESIRE. (OPPOSITE OF COERCIVE POWER)
Term
IN REGARDS TO POSITION POWER, DEFINE CONNECTION
Definition
THE PERCEIVED ASSOCIATION WITH INFLUENTIAL PEOPLE OR ORGANIZATIONS
Term
IMPROVE WEAK AREAS, STRIVE FOR HIGH QUALITY RESULTS, TRAIN PERSONNEL, BE CUSTOMER CENTERED DEFINES
Definition
LEGITIMATE POWER YOU HAVE BY BEING A SNCO. (THINK DONUT)
Term
AVOIDING DIFFICULT DECISIONS, MAKING BAD DECISIONS, PASSING THE BUCK, CONDONING OR PRACTICING ANY TYPE OF DISCRIMINATION OR HARASSMENT CAUSES?
Definition
THE ERODING OF YOUR LEGIMATE POWER
Term
DEFINE REFERENT POWER
Definition
CHARISMA AND RESPECT FROM MY PEOPLE, TIED CLOSELY TO INTERPERSONAL COMMUNICATION AND THROUGH THE IMAGE YOU POTRAY
Term
DEFINE INFORMATION POWER.
Definition
CONTROL OVER THE INFORMATION THE LEADER HAS.
Term
DEFINE EXPERT POWER
Definition
BASED ON TECHNICAL KNOWLEDGE
Term
FAVORITISM, DISCRIMINATION, OR HARASSMENT, OVERUSE OF ANY ONE POWER BASE, UNDER USE OF ANY ONE PWOER BASE CAUSES?
Definition
EROSION OF POWER
Term
UNDERSTAND AND USE ALL POWER BASES, ENSURE YOU HAVE IT (INFORMATION OR EXPERTISE) USE IT BASED ON THE SITUATION, SHARE IT WITH OTHERS CAUSES
Definition
INCREASE EFFECTIVE USE OF POWER
Term
DEFINE SUPPORTIVE FEEDBACK
Definition
USED TO REINFORCE BEHAVIOR THAT IS EFFECTIVE AND DESIRABLE
Term
DEFINE CORRECTIVE FEEDBACK
Definition
USED TO ALTER A BEHAVIOR THAT IS INEFFECTIVE OR INAPPROPRIATE.
Term
WHAT ARE 4 GUIDELINES FOR EFFECTIVE FEEDBACK?
Definition
DEAL IN SPECIFICS, FOCUS ON ACTIONS NOT ATTITUDES, DETERMINE THE BEST TIME AND PLACE, STICK TO THE ISSUE
Term
IN REGARDS TO EFFECTIVE FEEDBACK, DEFINE "DEAL IN SPECIFICS"
Definition
IS THE MOST IMPORTANT RULE IN GIVING FEEDBACK, WHETHER IT IS SUPPORTIVE OR CORRECTIVE
Term
IN REGARDS TO EFFECTIVE FEEDBACK DEFINE "FOCUS ON ACTIONS NOT ATTITUDE"
Definition
MUST BE NONTHREATENING IN ORDER TO BE ACCEPTABLE
Term
WHAT ARE TWO MAJOR PRINCIPLES GOVERN THE USE OF FEEDBACK?
Definition
I CAN'T TELL YOU HOW YOU ARE, AND YOU CAN'T TELL ME WHAT I SEE; FEEDBACK SUPPORTS GROWN
Term
IN REGARDS TO PRINCIPLES OF FEEDBACK AND GIVING FEEDBACK, DEFINE "I CAN'T TELL YOU HOW YOU ARE, AND YOU CAN'T TELL ME WHAT I SEE?
Definition
REPORTING WHAT IS SEEN AND HEARD AND WHAT EFFECTS OF THE BEHAVIOR WERE. PERSONAL APPROVAL OR DISAPPROVAL IS SECONDARY.
Term
IN REGARDS TO PRINCIPLES OF FEEDBACK, WHY IS "FEEDBACK SUPPORTS GROWNTH" IMPORTANT?
Definition
WE CANNOT ALWAYS SEE OURSELVES AS OTHERS SEE US. IF RECIPIENT DOES NOT REJECT OR AVOID THE INPUT, HE CAN DISCOVER AND DEVELOP WAY TOT WORK THAT THEY DID NOT THINK WERE AVAILABLE
Term
WHAT IS THE PURPOSE OF FEEDBACK STRATEGIES?
Definition
TO HELP IN PLANNING AND ORGANIZING AN APPROACH TO DEALING WITH AN ISSUE, NOT A STEP-BY-STEP PROCEDURE
Term
AFTER THE FEEDBACK STRATEGY IS SELECTED, KEEP IN MIND WHAT 3 RULES?
Definition
BE CLEAR ABOUT WHAT YOU WANT IN TERMS OF SPECIFICS,IDENTIFIABLE OUTCOMES FOR YOURSELF, YOUR SUBORDINATE, AND THE ORGANIZATION; PLAN WHAT YOU ENTEND TO SAY; HAVE A STRATEGY IN MIIND AS YOU ENGAGE THE INDIVIDUAL
Term
DEFINE SUPPORTIVE FEEDBACK STRATEGY.
Definition
ACKNOWLEDGE THE SPECIFIC ACTION TO BE REINFORCED, BE SPECIFIC; EXPLAIN THE EFFECTS; HELP SUBORDINATE TAKE FULL RESPONSIBILITY OF THE SUCCESS; ASK TO TALK; THANK THE SUBORDINATE
Term
DEFINE CORRECTIVE FEEDBACK STRATEGY.
Definition
IMMEDIATELY DESCRIBE THE EVENT, BE SPECIFIC; ASK WHAT HAPPENED, HELP SUBORDINATE TAKE FULL RESPONSIBILITY; DEVELOP A PLAN TO DEAL WITH THE ISSUES; STATE YOUR CONFIDENCE IN THE SUBORDINATE'S ABILITY
Term
OUR DEFINITION OF PERFORMANCE COUNSELING IS?
Definition
TWO-WAY DISCUSSION, FOCUS ON DUTY PERFORMANCE, FOCUSES ON ESTABLISHED STANDARDS, COOPERATIVELY DEVELOP A PLAN TO IMPROVE PERFORMANCE
Term
DEFINE GENERAL COUNSELING?
Definition
CAN BE NON-DUTY RELATED OR OF PERSONAL NATURE.
Term
WHAT ARE THE 4 PARTS OF THE PERFORMANCE COUNSELING CYCLE?
Definition
CLEAR STANDARDS, OBSERVE BEHAVIOR, CONDUCT INTERVIEW, FOLLOW-UP
Term
IN REGARDS TO PERFORMANCE COUNSELING CYCLE, DEFINE CLEAR STANDARDS
Definition
CONSIST OF TANGIBLE AND INTANGIBLE.
Term
IN REGARDS TO PERFORMANCE COUNSELING CYCLE, DEFINE OBSERVE BEHAVIOR
Definition
COMPARE WHAT YOU SEE TO THE STANDARDS YOU HAVE COMMUNICATED TO THE SUBORDINATE
Term
IN REGARDS TO PERFORMANCE COUNSELING CYCLE, DEFINE CONDUCT INTERVIEW.
Definition
TWO WAY COMMUNICATION WITH YOU AND THE SUBORDINATE, CONFIRMS WHETHER THE STANDARDS ARE BEING FOLLOWED
Term
IN REGARDS TO PERFORMANCE COUNSELING CYCLE, DEFINE FOLLOW-UP
Definition
ALLOWS YOU TO MOTIVIATE THE SUBORDINATE FOR CONTINUED GOOD PERFORMANCE
Term
WHAT ARE THE 4 BASIC ELEMENTS OF PERFORMANCE COUNSELING CYCLE?
Definition
DEVELOP CLEAR STANDARDS, OBSERVE BEHAVIOR, CONDUCT INTERVIEW, FOLLOW-UP
Term
OF THE TWO TYPES OF STANDARDS, WHICH ONE IS EASIER TO HOLD SUBORDINATES ACCOUNTABLE AND WHY?
Definition
TANGIBLE BECAUSE THEY ARE MEASURABLE
Term
WHICH PART OF THE PERFORMANCE COUNSELING CYCLE IS THE FOCUS FOR ALL THE OTHER PARTS AND WHY?
Definition
DEVELOP STANDARDS, BECAUSE CLEAR STANDARDS MUST BE UNDERSTOOD BY THE SUPERVISOR AND SUBORDINATE BEFORE ANY OF THE OTHER PARTS OF THE CYCLE CAN BE EFFECTIVE
Term
PERFORMANCE COUNSELING INTERVIEW IS MADE UP FO WHAT 5 CHARACTERISTICS?
Definition
MUTUAL MEETING, OPENNESS, CARING, INTERDEPENDENCE, SEPARATENESS
Term
IN REGARDS TO THE PERFORMANCE COUNSELING INTERVIEW, DEFINE MUTUAL NEEDS MEETING?
Definition
NEEDS ARE NOT MET AT THE EXPENSE OF THE OTHER PERSON. ONE PERSON IS NOT SACRIFICED FOR THE NEEDS OF THE OTHER.
Term
IN REGARDS TO THE PERFORMANCE COUNSELING INTERVIEW, DEFINE OPENNESS.
Definition
EACH IS ABLE TO RISK DIRECTNESS AND HONESTY WITH THE OTHER
Term
IN REGARDS TO THE PERFORMANCE COUNSELING INTERVIEW, DEFINE CARING.
Definition
EACH KNOWS THEY HAVE VALUE AND EACH VALUES THE OTHER.
Term
IN REGARDS TO THE PERFORMANCE COUNSELING INTERVIEW, DEFINE INTERDEPENDENCE.
Definition
EACH CAN DEPEND ON THE OTHER TO GET THE JOB DONE
Term
IN REGARDS TO THE PERFORMANCE COUNSELING INTERVIEW, DEFINE SEPARATENESS
Definition
EACH PERSON IS UNIQUE AND IS ALLOWED TO DEVELOP IN THEIR OWN WAY. THERE IS RESPECT FOR DIVERSITY, UNIQUENESS, CREATIVITY, AND INDIVIDUALITY
Term
WHAT ARE 4 KEY ELEMENTS OR GENERAL GUIDELINES FOR INCREASING THE EFFECTIVENESS OF THE COUNSELING INTERVIEW?
Definition
DEAL WITH SPECIFICS, FOCUS ON ACTIONS, DETERMINE APPROPRIATE TIME AND PLACE, AVOID EXTRANEOUS ISSUES
Term
FEEDBACK STRATEGIES ARE? (TWO TYPES)
Definition
SUPPORTIVE AND CORRECTIVE
Term
IN REGARDS TO FEEDBACK STRATEGIES, SUPPORTIVE CONSISTS OF WHAT 5 MAJOR STEPS?
Definition
ACKNOWLEDGE SPECIFIC ACTION AND RESULT, EXPLAIN EFFECTS AND STATE APPRECIATION, HELP SUBORDINATE ACCEPT SUCCESS, ASK IF THEY WANT TO TALK ABOUT ANYTHING ELSE, THANK THEM FOR THEIR PERFORMANCE
Term
WHAT ARE "I" MESSAGES USED FOR?
Definition
CORRECTIVE FEEDBACK STRATEGY
Term
WHAT ARE THE BENEFITS TO USING AN "I" MESSAGE?
Definition
DESCRIBES THE PROBLEM IN BEHAVIOR TERMS. DOES NOT BLAME, IT IDENTIFIES BEHAVIOR.
Term
TO DETERMINE ITS AN EFFECTIVE "I" MESSAGE, USE WHAT 3 METHODS?
Definition
BEHAVIOR, EFFECTS, FEELINGS
Term
WHAT WOULD MOST LIKELY CAUSE SUBORDINATES TO PRODUCE AT THE INVOLVEMENT LEVEL OF COMMITMENT?
Definition
SUBORDINATE SHIFT WORKERS DETERMINE THEIR OWN WORK SCHEDULES
Term
IF AN INDIVIDUALS PERFORMANCE SLIPS SOMEWHAT BECAUSE HE FEELS HE HAS EARNED A DECORATION, WHAT REWARD WOULD BEST SATISFY THIS INDIVIDUALS COMMITMENT LEVEL?
Definition
SUPERVISORY
Term
AN AIRCRAFT OF THE MONTH PROGRAM WAS INITIATED AND SUCCESSFUL, THE PROGRAM SHOULD INCREASE PERSONNEL COMMITMENT BY DOING WHAT, AND BE WHAT KIND OF REWARD?
Definition
THE SUPERVISORY REWARD WOULD HELP TO INSTILL PRIDE AND ENCOURAGE HIGHER PERFORMANCE
Term
WHAT LEVEL OF WORKER COMMITMENT WOULD A NEW FACILITY INFLUENCE?
Definition
MEMBERSHIP LEVEL
Term
AMN PLATT'S ATTITUDE AND COOPERATION IMPROVED GREATLY AFTER HER SUPERVISOR PRESENTED HER WITH A LETTER OF APPRECIATION, SUPERVISOR USED WHAT TYPE OF POWER?
Definition
REWARD
Term
SSGT KIND GETS A LOT OF RESPECT BECAUSE SHE IS THE BEST AVIONICS TROUBLESHOOTER IN THE SHOP, SHE USES WHAT TYPE OF POWER?
Definition
EXPERT
Term
ALTHOUGH MR JOHNSON DOES NOT CARE FOR JOHN, HE COOPERATIES WITH HIM SINCE HE WAS ELECTED UNION STEWARD. JOHN HAS WHAT TYPE OF POWER?
Definition
LEGITIMATE
Term
SSGT SMITH COOPERATES WITH SSGT JONES BECAUSE SSGT JONES' FATHER IS THE WING COMMANDER. SSGT JONES HAS WHAT TYPE OF POWER?
Definition
CONNECTION
Term
SSGT HARDING FINALLY GOT A HAIRCUT TO COPLY WITH THE AFI'S AFTER THE COMMANDER THREATENED HIM WITH AN ARTICLE 15. HIS COMMANDER USED WHAT TYPE OF POWER?
Definition
COERCIVE
Term
MSGT NORMALLY HOLDS WEEKLY SHOP MEETINGS TO LET HIS PEOPLE KNOW WHAT IS GOING ON AND PASSES ON NEWS FROM THE COMMANDER'S STAFF MEETING AND TOP 3, MSGT BROWN IS USING WHAT TYPE OF POWER?
Definition
INFORMATION
Term
AMN BEATTY EAGERLY COMPLIES WITH HIS SUPERVISOR BECAUSE HE GREATLY ADMIRES HER PROFESSIONALISM, HIS SUPERVISOR IS USING WHAT TYPE OF POWER?
Definition
REFERENT
Term
WHAT EXPLAINS HOW THE EFFECTIVE USE OF POWER INCREASES LEADERSHIP POTENTIAL?
Definition
SUBORDINATES ARE MORE LIKELY TO FOLLOW A LEADER WHO HAS EARNED THEIR CONFIDENCE AND TRUST, A SUPERVISOR WILL BE MORE LIKELY TO DELEGATE AUTHORITY TO LOWER-LEVEL LEADERS IF THEY HAVE DEMONSTATED THEIR ABILITY TO LEAD EFFECTIVELY.
Term
WHICH OF THE FOLLOWING IS THE BEST EXAMPLE OF EFFECTIVE USE OF EXPERT POWER?
Definition
SOMEONE IS HIGHLY PROFICIENT IN THE OPERATION OF HIS SHOP'S COMPUTER. THE PEOPLE IN HIS SHOP FREQUENTLY COME TO HIM FOR ADVISE ON THEIR COMPUTER PROJECTS
Term
WHICH OF THE FOLLOWING BEST PARAPHRASES THE PRINCIPLE EFFECTIVE USE OF POWER INCREASES LEADERSHIP POTENTIAL?
Definition
LEADERS CAN BE MORE INFLUENTIAL IF THEY EMPLOY A BROAD BASE OF POWER.
Term
WHICH OF THE FOLLOWING IS AN EXAMPLE OF CONNECTION POWER?
Definition
SOMEONE HAS EARNED THE REPUTATION AMONG HIS SUBORDINATES AS THE PERSON TO GO TO IF THEY NEED SOMETHING ACCOMPLISHED ON BASE.
Term
WHAT IS A GREAT EXAMPLE OF COERCIVE POWER?
Definition
SUPERVISOR HAS WARNED HIS PEOPLE THAT THEY WILL HAVE TO WORK THROUGH THE WEEKEND IF THEY DON'T MEET THE PROJECT DEADLINE.
Term
WHAT ARE THE 3 TYPES OF POWER THAT FALL UNDER YOUR PERSONAL POWER BASE?
Definition
INFORMATION, EXPERT, REFERENT
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