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Human Factors Engineering
Final Exam
100
Engineering
Undergraduate 4
05/09/2010

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Term
Measurement and Assessment of manual lifting
Definition
Biomechanical
Physiological
Psychophysical
Term
Factors affecting lifting ability
Definition
Task:
-weight, height of lift
-frequency of lift
-load distance from body
-load distance from floor(bending)
-load position relative to sagittal plane(twisting)
-C.M. of load
-load dimension and characteristics
-handles
-lifting technique
Personal:
-strength
-body size
-experience and knowledge of task
-attitude
Environmental:
-floor conditions(traction, plane)
-vibration
-illumination
-heat and cold
Management:
-frequency and length of rest breaks
-variability of tasks(job rotation or enrichment)
-overtime
Psychosocial:
-attitude to work
-interaction with coworkers
Term
Most efficient lift range and weight
Definition
40-60 inches off floor and about 40 lbs
Term
Scientific guides for protection from injuries
Definition
-The NIOSH lifting equation
-The Job Severity Index(Texas Tech)
Term
Biomechanical Measurement and Assessment
(limits)
Definition
This criterion is for infrequent, heavy lifts
-Compressive forces over 6400N at the L5/S1 disc is considered dangerous
-3400-6400N is considered a range which injury is likely to occur
-Below 3400N is considered safe
Term
Psychophysical measurement and assessment
Definition
Determines the max acceptable lifting weight(MAL)
MAL-the max weight a worker is willing to lift and is capable of lifting for a shift, at work
Term
Metabolic lifting limits
Definition
9.5 kcal/min for 8hr jobs
-50% of the person's PWC(VO2 Max) for 1hr
-40% for 1-2hrs
-33% for 2-8hrs
Term
NIOSH equation
Definition
Computes a RWL based on a constant factor LC adjusted for 6 work variable(multipliers). Biomechanical, metabolic, and psychological criteria in the form of one equation.
HM-distance of the person from load
VM-Height of the object at the start of the lift
DM-Vertical range of the lift
AM-Amount the upper body is twisted
FM-Frequency-duration-range of lift combo
CM-How good the handle coupling is
Term
Lifting Index(LI)
Definition
LI=L/RWL
if LI > 3 the work is at great risk to injury
Term
Information
Definition
reduction of uncertainty
Term
bit
Definition
the amount of information uncertainty required to decide between two equally likely alternatives.
Hi=log(base2)(1/pi)=ln(1/pi)/ln(2)
For 2 equally likely event H=1
For 4 H=2
For 16 H=4
Term
H ave
Definition
SUM(pi*log2(1/pi)
Term
% redundancy
Definition
[1-(Have/Hmax)]*100
Term
Hmax
Definition
bits if probabilities were equal
Term
Hick-Hyman Law
Definition
The choice reaction time is a linear function of (log(base2)N the number of bits of information in the stimulus
Term
Display
Definition
any indirect method(stimuli) of presenting information
Term
Types of Displays
Definition
any indirect method(stimuli) of presenting information
-speeding zone on a speedometer, closed/open sign
Warnings and Signals
Representational information
-photos, mpas, graphs
Identification displays
-color codes pipes, slippery road sign
Alphanumeric and symbolic
-textbook material, braille
Time-phased
-morse code, blinker lights
Term
When are auditory better than visual displays? When message is....
Definition
simple
short
not to be referred to later
time sequenced
of emergency type
vision is overburdened
brightness and glare present visual -problems
movement of person is necessary
Term
Relative Judgement
Definition
Compare stimuli and judge positions along a dimenstion
-compare two sounds to determine the louder one
Term
Absolute judgement
Definition
Identifying without actually comparing
-identifying an aircraft as a military one
-people can make about 7+-2 identifications on absolute basis
-can make less discriminations than relative basis
-Can be orthogonal or redundant and will increase the number of stimuli
Term
Orthogonal Coding/Dimension
Definition
Value of one dimension independent of another
-red square is different from green square or red circle
Term
Redundant Coding/Dimension
Definition
Knowing the value of one dimension helps predict the value of the other dimension
-all square are green, all triangles are red, all circles are blue
Term
How many pairs of sounds differing in tone pitches can people discriminate(relative basis)?
Definition
1800
Term
How many sounds can be identified(absolute basis)?
Definition
5
Term
When do we display information?
Definition
When sensing is inadequate due to stimulus being
-below threshold of detectability
-too large
-embedded in excessive noise
-removed or obstructed
-sensed with low precision
-to be stored
-convertible(same or diff modality)
-inherently of display type
Term
What happens when orthogonal/redundant dimensions are combined?
Definition
Orthogonal
-increase the number of stimuli that can be identified, but produces less than product of the seperate numbers. So redundant combos of 4 colors and 3 shapes yield more than 4 but less than 12 size/ color combos.

Redundant
-Increase the number of indentifiable signals to more than the number for a single dimension but yields less combos than orthogonal dimensions.
Term
5 Main Display Modalities(Senses)
Definition
Visual
Auditory
Tactual/Tactile/Touch
Olefactory/Smell
Taste
Term
Visual Acuity
Definition
The ability of the eyes to differentiate between the detailed features of what we see
VA=3438H/D
Acuity=1/VA
Term
Convergence
Definition
The ability of the 2 eyes to position the object being viewed at corresponding positions so that the 2 images are fused
defect=phorias
-the inability to converge properly resulting in double vision
Term
Color discrimination
Definition
Cone cells in retina are responsible
Term
Accommodation
Definition
The adjustment of the lens of the eyes to focus images sharply on the retina
Term
Myopia
Definition
Difficulty in seeing sharply at far distances but not close up
-short-sightedness
Term
Hypermetropia
Definition
Difficulty in seeing close up but not at far distances
-hyperopia or far-sightedness
Term
Minimum Seperate Acuity
Definition
The smallest feature, or smallest space between parts of a target, that the eyes can detect
Term
Visual Angle(VA)
Definition
Measures the detail that can be ween as the angle(in minutes of arc) the target makes with the eye.
VA=3438H/D
H=height of object D=distance from eye
Acuity=1/VA
Term
Color Defect
Definition
Inability of some people to discriminate between some colors
-red and green are often confused
-blue and yellow are often confused
-inherited or acquired
-8% males, 0.5% females
Term
Dark Adaptation
Definition
Ability to adapt to different levels of light intensity so that eye retina is not overexposed or underexposed
Light to dark=30min or more
Dark to light=few sec to 2min
Term
Luminance contrast
Definition
The difference in luminance of the features of the object being displayed
object vs background
contrast=[(B1-B2)/B1]*100
B2 is the brighter of the two
For low contrast enlarge target
Term
Amount of illumination
Definition
-depends on task -should not vary more than about 5:1 in adjacent areas -very high levels may 'wash' away different gradients public areas - 20-50 lux offices - 400-500 lux surgical procedures - 10,000-20,000 lux
Term
Time
Definition
discriminability increases with viewing time
Term
Luminance ratio
Definition
3:1 for task and surrounding area in office
Term
Glare
Definition
direct and reflected(specular)
-discomfort glare
-disability glare
-blinding glare
Term
Movement
Definition
-decreases the threshold of visual acuity
-The ability to make visual discriminations is called dynamic visual acuity(deg/sec)
-acuity decreases rapidly beyond 60 deg/sex
Term
Reflectance
Definition
the ration of the amount of light reflected(luminance) by a surface to the amount striking the surface(illuminance)
refl=luminance(cd/sq-m)/illuminance(lux)
Term
Personal Factors
Definition
with age presbyopia occurs
-lens becomes discolored and less flexible, so light intensity must increase and more time must be allowed for refocusing
Term
Perception
Definition
meaning vs seeing
A desing should help people perceive what they sense.
Training may be needed
Term
HF criteria for good visual displays
Definition
Visibility
Legibility
Readability
Conspicuity
Emphasis
Maintainability
Standardization
Term
Visibility
Definition
Targets detectable from surroundings
Term
Legibility
Definition
Targets identifiable from others
Term
Readability
Definition
Recognition and meaningfulness
Term
Standardization
Definition
when codes are to be used by different people in different ways
Term
Typography
Definition
refers to various features of the characters and their arrangements
-viewing conditions, information importance, distance, and visual acuity
stroke width-ratio of stroke thickness to character height
-white on black(1:8 to 1:10)
-black on white(1:6 to 1:8)
-illumination level
width to height ration
-capital letters(1:1)
-numerals(3:5)
Fonts
Effect legibility, visibility, readability
Term
Important principles of symbolic design
Definition
figure/ground-should be clear and stable
figure boundaries-solids better than outlines
Closure-enhances perceptual processes relative to discontinuous outlines
Simplicity
Unity-Symbols should be unified
-a solid figure should be within an outline, not outside it
Term
4 Main uses of Dynamic Displays
Definition
Quantitative
Qualitative
Status
Representational information
Term
Usefulness of aircraft, geometric, military, and color coding
Definition
1-colors
2-military symbols
3-geometric shapes
4-aircraft shapes
Term
3 types of Quantitative displays
Definition
Fixed scale with moving pointer
-best when values are suject to frequent or continual change that would preclude the use of a digital display, when it is important to observe the direction or rate of change of the values presented.
-most often preffered over moving scale with fixed pointer
Moving scale with fixed pointer
-When there is a large range of value with small display
Digital Display
-best when precise numeric value is required, the values presented remain visible long enough to be read
-Semi/Circular is favored over vertical or horizontal
Term
What do Qualitative Displays Depict
Definition
Trends, Rates of change, approximate values
Term
Quantitative basis for qualitative data
Definition
-Determine status of condition of variable
-Maintain desired range
-observe trends
Term
Important features of quantitative scales
Definition
numerical progression
-1s, 5s, 10s
-not 3s, 8s
Length of scale unit
-smallest unit to read/measure
-smallest is 1.3-1.8mm
Scale markers
-at every scale unit to be read
-interpolation(rounding)
Design of pointer
-tip angle of 20deg
-have tip meet smallest scale markers
-color
-pointer close to surface(parrallax)
Scale size & viewing distance
-viewing distance = 28in(71cm)
-maintain same viewing angle at further distances
Term
Factors influencing detectability of signal and warning lights
Definition
Size, Luminance, Exposure time
Color-consider background color and ambient illumination
-not important for bright signal
-for weak use red, green, yellow, white in that order
Flash rate - below flicker-fusion frequency (30/s)
-use 3-10 per sec with 0.05s duration
Background lights
Term
Recommendations for signal and warning lights
Definition
When-to warn of dangerous conditions
How many-one ideally
Steady state of flashing-flashing for extreme emergency since its distracting
Flash rate- 3-10/sec(4 best) at equal intervals of light and dark
Warning light intensity-light should be at least twice as bright as immediate surroundings
Locations-within 30deg of the normal line of sight
color-red
Term
4 different types of decisions according to Signal Detection Theory
Definition
Hit
Miss
False Alarm
Correct Rejection
Term
SDT examples
Definition
Conservative operator
-miss rate is minimized and hit rate is maximized. False alarms are increased
Surgeon who doesnt want to miss a case for surgery
-will end up performing more surgeries unnecessarily(increase false alarms)
Term
Human Error
Definition
An inappropriate or undesirable human decision or behavior that reduces or has potential for reducing effectiveness on safety of system performance
Term
IE Error Classification
Definition
Assumes that errors are from dicrete action
-error of ommision
-error of commission
-sequence error
-timing error
-extraneous act
Term
SOR error classification
Definition
error viewed as a break in the stimulus-organism-response chain(as input, mediation, or output error)
-failure to perceive stimulus
-inability to discriminate among various stimuli
-misinterpret of meaning of stimulus
-not knowing correct response to stimulus
-physical inability to make response
-responding out of sequence
Term
Memory
Definition
The process of storing incoming information in brain storage capacity of human memory - 10^8 to 10^15 bits
-Sensory Storage
-Working/Short term
-Long term
Term
Sensory storage
Definition
Prolongs stimulus for a short period after cessation of presentation
Iconic Storage-Visual(1 sec)
Echoic Storage-Auditory(few sec)
Term
Working memory
Definition
Phonetic-the visually presented word DOG is phonetically coded as the sound generated from reading the word
Semantic-abstract representations of the meaning of a stimulus rather than the sight or sound generated by the stimulus
Term
We give more weight to early information
Definition
Term
We do not extract enough information as we should
Definition
Term
Odds are not assessed as extremes, as they should be
Definition
Term
We increase our confidence, but not necessarily our accuracy, with more information
Definition
Term
We seek more information than we can absorb
Definition
Term
We treat all information equally reliably
Definition
Term
We cannot entertain more than 3 or hypotheses at a time
Definition
Term
We consider only a few attributes at a time
Definition
Term
We choose information supporting a chosen course of action
Definition
Term
A potential loss is viewed with greater influence than a gain of similar amount
Definition
Term
-We believe that mildly positive outcomes are more likely than mildly negative ones
-Highly positive outcomes are more likely than mildly positive ones
-Highly negative ones are less likely than mildly negative ones
Definition
Term
Computer aided decision making can help eliminate biases
Definition
Term
Selective Attention
Definition
Monitor several sources of information but performance decreases
-increases load stress which is more dominant than speed stress
Guidelines
-Use as few channels as possible
-Let subject which channel is more important so can direct more attention
-Reduce overall effect of stress
-Provide preview of information
-Train subject to scan optimally
-Place visual channel close together
-Do not mask auditory channels
-Rate of storage should be controlled
Term
Focused Attention
Definition
Attend to one source of information and exclude all others
-Influenced by proximity in physical space of resources and masking
Guidelines
-Have distinctions in competing channels
-Separate competing channels
-Reduce number of competing channels
-Make channels more conspicuous than competing channels
Term
Divided Attention
Definition
Pay attention to 2 or more tasks, performed simultaneously(multi-tasking)
-performance decreases because capacity to process info is overwhelmed
Guidelines
-Minimize number of potential tasks
-For time sharing let the subject know priorities of tasks
-Lower the difficulty level of tasks
-Make tasks as dissimilar as possible
-Use physical as well as mental resources, Manual time shared tasks interfere less with sensory or mental tasks
Term
Direct/Indirect Sensing
Definition
Direct-direct observation of an airplane
Indirect-through a mechanism or device
Radar or telescope
Term
Coded/Reproduced Stimuli
Definition
Coded-Visual or auditory displays
Reproduced-tv, radio, photos, microscopes, binoculars, hearing aids
Term
Static/Dynamic Displays
Definition
Static-printed, written, traffic signs, charts, graphs, labels
Dynamic-Information continually changes
Term
Cones
Definition
Daytime vision & color discrimination
Term
just noticeable difference(JND)/difference threshold
Definition
the smallest detectable difference that can be discriminated on a relative basis
Term
Reliability
Definition
Series-failure occurs when any component fails. component failures are independent
R=R1*R2*R3*R4
Parallel-failure occurs when all components fail
R=1-[(1-R1)(1-R2)(1-R3)(1-R4)]
Hybrid-Combo of series/parrallel
R=1-(1-R1*R2*R3)(1-R1*R2)
R=[1-(1-R1)(1-R2)(1-R3)][1-(1-R1)(1-R2)]
Term
4 Principles of Work Area Design
Definition
Importance
Frequency of Use
Sequence of Use
Function
Term
Importance Principle
Definition
Put most important work items in most visible and accessible areas
Term
Sequence of Use Principle
Definition
The sequential arrangement of equipment should correspond to the sequence of use
Term
Functional Principle
Definition
Equipment that are functionally related should be placed near each other
Term
Frequency of use principle
Definition
equipment that are most frequently used should placed in the most accessible areas
Term
Work Postures-Sitting(when and why)
Definition
-to prevent muscular fatigue
-to maintain body stability and arm positions
-when worker must us foot controls
-when fine assembly, writing and precision hand work are required
-when the hands will not work at more than 6in above work surface
-when work period is long
Term
Work Posture-Standing(when and why)
Definition
-work periods are not lengthy and muscular fatigue is not a problem
-mobility of the body is required
-great manual forces are required and objects above 10lb are handled frequently
-high, low or extended reaching is frequent
-adequate leg room is not available
Term
Line of Sight
Definition
neck is about 10deg in flexion and the eyes are rotated downward moderately
Term
Different Work Postures
Definition
Sit
Stand
Sit-Stand
Kneel
Lying Down
Variable
Term
Major Principles of Workplace Design
Definition
-keep number of items touched by hand to minimum
-arrange items so that operator can adjust body posture easily
-identify primary and secondary movement envelopes on the work table
---primary is 16in(40cm) for 5% woman, secondary is 24in(60cm)
-consider preferences in hand movements and handedness
-distinguish between primary and secondary items
-divide tasks into subtasks, each forming a logical unit
-divide work table into several areas to conform subtasks
-place items such as tools and bins in a convenient location so they can be used in a logical sequence
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