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Human Comm Final
Human Com
41
Communication
Undergraduate 3
11/15/2016

Additional Communication Flashcards

 


 

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Term
Chap. 5: Listening
"listening"
Definition
learned process: no defined start or finish. Something you chose to do
Term
Chap. 5: Listening
"hearing"
Definition
perceiving sound by the ear
Term
Chap 5: Listening
Listening stages
Definition
recieving- Selection vs salience
noise that plays in effect on intake of recieving
interperting- connecting information to previous experience: visual and auditory information
recalling- information we happen to remember
Evaluating- judgement made by its credibility; speaker vs message
responding- verbal and nonverbal feedback indicating the level of Attentiveness(backchanneling) and Comprehension (paraphrasing)
Term
Chap 5: Listening Types
"context"
Definition
Discriminating-Focused/Isolated Instrumental
Informational- Comprehension/Retention, Processing verbal insturctions
Critical- Evaluative, Identifying persuasive appeals
Empathetic- Feel with we try to understand or feel with the speaker is feeling
Term
Chap. 5: Listening Styles
"content"
Definition
People oriented- Support, Vulnerability
emotional exchange
Action Oriented- What has to happen? Task Facilitating like information to me organized and conistent
Content Oriented- Learners, like to process complex messages
Time oriented- listening on a schedule dont like irrelevant information, they like receiving information to complete goals
Term
Chap. 5: Listening
Barriers to listening speech/thought differential
Definition
we speak at a rate of 125-175 words per minute but we can process 400-700 words per minute
Term
Chap.6: Interpersonal
definition
Definition
process of exchanging messages between peoples whos lives mutually influence one another in uique ways relative to social and cultural norms
Term
Chap. 6: Interpersonal
Significance of interdependence
Definition
people depending on each other
EX coworker and manager
Term
Chap. 6: Interpersonal
Aspects of successful interpersonal relationships
Definition
Getting things DONE in relationships, by communicating instrumental goals; getting someone to do something for us,presenting or requesting information, asking or giving support.
Putting needs of others before your owns,celebrating accomplishments, spending time together or checking in.
We strategically project ourselves to be seen a certain way to be looked as being more friendly or competent.
Term
Chap. 6: Interpersonal
Self-disclosure
Definition
purposful disclosure of personal information to another person
Term
Chap.6: Interpersonal
Self focused
Definition
having a sense of relief, clarryfying or correcting information, seeking support to share disclosures
Term
Chap.6: Interpersonal
Other focused
Definition
to inform or educate reasons, helping others
Term
Chap. 6: Interpersonal
aspects of social penetration theory
Definition
peeling the layers of an onion, we progress with time in disclosure of information with others. We want to make ourselves open to others but also maintain our privacy
Term
Chap. 6: Interpersonal
Johari Window
Definition
open blind hidden unknown window.
Term
Chap. 6: Interpersonal
Emotions
Definition
psychological, behavioral, and communicative reactions to stimiuli that are processed and experienced as emotion
Term
Chap. 6: Interpersonal
Primary
Definition
emotions that rapidly appear at a short period of time. Usually a reaction to an outside stimuli that is experienced similariliy across the universe.
joy, distress, fear, disgust
Term
Chap. 6: Interpersonal
Secondary
Definition
are not reflexive or have a distinguished expression to them.
Ex; love, guilt, shame, pride, envy
Term
Chap. 6: Interpersonal
tenets of symbolic interaction
Definition
People are motivated to act based on the meaning they asign to people
Ex people, things, events
Meanings are created though symbols including Language, Rituals
SELF AND COMMUNITY
Term
Chap. 6: Interpersonal
Aspects of Culture
Definition
Visible:Customs. mores, courtesies
Invisible:Values, priorities, assumptions
Term
Chap. 6: Interpersonal
Mead's
Mind and Self
Definition
Mind ability to use symbols that have common social meanings.
Self:the ability to reflect on ourselves from the perspective of others.
Term
Chap. 6: Interpersonal
I and Me
Definition
I is the ego
ME is the socially concious capable of reflecting on the impulses of I
Term
Chap. 7: Communication in Relationships
Voluntary and Involuntary relationship
Definition
Voluntary
Spouses, bestfriends, aquantiences, workout partners
Involuntary
Siblings grandparents godparents parents coworkers neighbors classmates
Term
Chap. 7: Communication in Relatinships
social vs personal relationships
Definition
Personal meet emotional relational and instrumental needs
Social sometimes meet our needs but lack closeness and interdependence of personal relationships
Term
Chap. 7: Communication in Relationships
Friendship
Definition
Voluntary and vunerable, lacks social or institutional supoort of romantic or family relationships
A friend is someone you can talk to, depend on, and have for emotional support
Term
Chap. 7: Communication in Relationships
Types of friendships
Definition
Reciprocal- shared sense of loyalty and commitment
Associative- Pleasurable positive but lack commitment
Receptive- asymmetrical due to status difference unequal parts that connect to one another.
Term
Chap. 7: Communication in Relationships
Expectations of Friendship
Definition
Someone you can talk to, depend on, and have for emotional support
Term
Chap. 7: Communication in Relationships
Social Exchange Theory
Definition
ECONOMIC METAPHOR
cost/benefit anaylisis
GIVE/TAKE ratio
worthwhile relationships are acknowledged by what we put into them and what we get out of them. Signifiance varies depending on what is exchange. Who gets the better deal?
Term
Chap. 7: Communication in Relationships
Knappp's stages of relational development
COMING TOGETHER
Definition
Initiation- first meeting, imperisions perception interaction
Experimenting- Increased involvement and exploration
Intensfying- Disclosure shared definition of relationship status
Integrating- strong connection, make plans together, vulnerable and open
Bonding- commitement
Term
Chap. 7: Communication in Relationships
Knapp's stages of relational development
COMING APART
Definition
Differentiating- creating distance how we are different instead of alike
Circumscribing- withdrawl both psychical and mental
Stagnating- limited communication, familiatiry without feeling
Avoiding- restriction to communication, especially about the state of relationship
Termenating- different paths are choosen
Term
Chap. 7: Communication in Relationships
family of origin
Definition
Relatives connected by blood, hierarchical
Nuclear family- heterosexual couple with one child
Term
Chap. 7: Communication in Relationships
Transnational
Definition
Quality of communication/connection
shared past
Term
Chap.7: Communication in Relationships
Task oriented families
Definition
behavior oriented: emotional or financial
Term
Chap. 7: Communication in Relationships
ex of family interaction, traditions, celebrations
Definition
leisure, meal time, going to bed
vacations, birthdays
cultural specific
Term
Chap. 7: Communication in Relationships
criteria for romantic partners
Definition
FAMILY BACKGROUND;education, religion, region, culture
VALUES; role preference
PYSCHICAL ATTRACTIVENESS
COMMUNICATION STYLES;level of emotional expressness
Term
Chap. 7: Communication in Relationships
"network overlap"
Definition
degree in which a couple shares associates
Friends Family Coworkers
Term
Chap. 7: Communication in Relationships
Relational dialects
Internal
Definition
1. Connection/Autonomy
2.Openness/Closenesss
3.Predictibility/Novelity
Term
Chap. 7: Communication in Relationships
Relational dialects
External
Definition
1.Inclusion/Seclusion
2.Revelation/Concealment
3.Conventionality/Uniqueness
Term
Chap. 13: Communication in Small Groups
What makes a team
Definition
3 or more less than 12
Can hold clear impressions of each memember as unique individuals
influence one another
Share a common goal
Interdependent
Boundaries
Term
Chap. 13: Communication in Small Groups
task vs social
Definition
TAsk= what is to be accomplished, productivity
Social=relationships and their impact on the group as a whole, cohesiveness
CURVILINEAR to much focus on something
Term
Chap. 13: Communication in Small Groups
Stages of group development
Definition
Forming: initial interaction, polite, tentaiveness
Storming:Tension from relationship or task oriented issues
Norming- explicit and implicit guidelines that regulate the group
Performing;"output" accomplishing your goals
Adjourning: when the task is complete
Term
Chap. 13: Communication in Small Groups
GRoup Roles
Definition
TASK ROLES
initiator/contributer, opinion seeker, cordinator, director, devils advoacte
MAINTENCE ROLES
supporter, encourager, harmonizer, feeling expressor, tension reliever
SELF CENTERED DISRUPTIVE ROLES
stage hog, loafer, isolate, clown, blocker
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