Shared Flashcard Set

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HRTM 280 First exam material
N/A
27
Other
Undergraduate 1
04/24/2012

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Cards

Term
What is tourism, and what is the expected growth in the future?
Definition
The processes, activities, and outcomes arising from the relationship and interactions among tourists, tourism suppliers, host governments, host communities, and surrounding environments that are involved in the attracting and hosting of visitors

2011- 4-5 % rate
Term
2. In the book the USTA forecasted the size of tourism and amount spent in the United States, what are those numbers?
Definition
-Third largest retail industry behind automobile and food sales

2010- 738.5 billion
2011- 805.7 billion
2012- 858.7 billion
2013- 895.5 billion
Term
3. Be able to define and give me examples of the difference between a traveler, tourist, visitor, excursionist, and same-day visitor.
Definition
Traveler- any person on a trip between two or more countries

Tourist- seeks psychic and physical experiences and satisfaction, which in turn dictates the destination of choice

Visitor- a traveler engaged in tourism

Excursionist- traveler who spends less than 24 hours at a destination out of their usual environment

Same-Day Visitor- person who does not spend the night in a collective or private accommodation in the country visited
Term
4. How do other countries define a trip? How far does a traveler have to go for it to be counted as a trip in the United States, Canada, United Kingdom, and Australia?
Definition
United States- 50 miles away from home or an overnight stay

Canada- 50 miles away from home

United Kingdom- at least one night away from home

Australia- 40 km away from home and spending at least one night
Term
5. Understand the basic approaches to the study of tourism.
Definition
-Institutional -Economic
-Product -Sociological
-Historical -Geographic
-Managerial -Interdisciplinary
Term
6. Know the different perspectives or stakeholders groups that impact and contribute to tourism.
Definition
Tourist- seeks psychic and physical experiences and satisfaction, which in turn dictates the destination of choice

Business Provider- sees tourism as an opportunity to make profit

Government- develops the tourist plan and policy for the destination

Host Community- may be employed in tourism industry and provide experience
Term
7. Be able to define and know the differences between inbound and outbound tourism.
Definition
Inbound- visits to a country by non-residents

Outbound- visits by residents of a country to another country
Term
8. Know the benefits and costs of tourism.
Definition
Benefits- increases income and GNP, additional infrastructure, job creation, improves quality of life

Costs- seasonality, creates demand on resources, increases inflation, loss of culture
Term
9. What era/civilization is credited with the beginning of modern traveler? What happened/invented that helped start modern travel?
Definition
-Phoenicians because of sea travel for trade and carried first paying passengers
Term
10. Why are the Romans considered the first pleasure travelers?
Definition
-They built the first roads and would sight-see on them
Term
11. What was Thomas Cook’s contribution to travel and tourism?
Definition
-First rail excursion agent in 1841
Term
12. The first seaside resort in Britain was for what purpose?
Definition
-For their therapeutic value visited for reasons of health
Term
13. What is credited with the start of mass tourism?
Definition
-Automobile
Term
14. What was the first scheduled airline service?
Definition
Berlin-Leipzig-Weimar route on carrier of Lufthansa
Term
15. What is the forecast for jobs in travel and tourism?
Definition
in 2020, 303 million jobs or 9.2% of total job market
Term
16. What are the job skills required for the travel and tourism industry?
Definition
leadership, customer service, computer/IT skills, multicultural understanding, verbal communication
Term
17. What are some career possibilities in tourism?
Definition
airlines, food service, buses, cruises, railroad, travel agencies, tour companies, festivals and events
Term
18. What are the benefits of internships?
Definition
hands-on experience, get to better know your field, learn practical skills, develop professionalism
Term
19. Know the principle problems/concerns related to transportation.
Definition
cost, seasonality, safety, security, congestion, environment, accessibility
Term
20. What are the main reasons air travel has dominated the long and medium trip passenger market?
Definition
range, speed, ease, efficiency, consistency
Term
21. What is airline deregulation, why did it happen, what did it cause, should there be regulation?
Definition
1978, ended government regulation, created competition and therefore lower prices in market, hub systems and consolidation.
Also, created alliances between companies
Term
22. What are some obstacles of air travel? What can be done to overcome some of those obstacles? What is the portion of the US adult population that has flown?
Definition
safety, security, labor and fuel costs, efficiency, streamlining

645.7 million people carried in US in 2011
Term
23. Where is rail travel more prominent and why is it more popular in those areas? What keeps Amtrak in business?
Definition
France, Japan, China

US subsidies
Term
24. How is the car rental industry connected to airline industry? How can the car rental industry expand it services?
Definition
airport revenues account for much of car rentals, people rent when they get off the plane
Term
25. What are some of the obstacles the cruise line industry faces? How can it overcome some of those obstacles?
Definition
safety, security

dept of homeland security
Term
26. How and why are the oil companies critical to the transportation system?
Definition
heavy impact on automobile transportation
supply maps as a touring service
Organize motor clubs which provide travel information and routing services
Term
27. What is the U.S. Scenic byways program?
Definition
gave $80 million dollars in order to fund eligible scenic byways

TEA-21 Act called for $148 million dollars to enhance historic or scenic roads
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