Shared Flashcard Set

Details

HRM212 Chap 7-9
HRM212
60
Business
Undergraduate 2
05/11/2013

Additional Business Flashcards

 


 

Cards

Term
Selection criterion:
Definition
a characteristic that a person must possess to successfully perform work
Term
Predictors of selection criteria:
list
Definition
• Experience
• Past performance
• Physical skills
• Education
• Interests
• Salary requirements
• Certificates/degrees
• Test scores
• Personality measures
• Work references
• Previous jobs and tenure
Term
Predictors of selection criteria:
definition
Definition
Employers try to identify measurable or visible indicators of those positive characteristics (or criteria) that help determine whether candidates might possess certain selection criteria (such as ability and motivation)
Term
Person/Organization Fit:
Definition
The congruence between individuals and organizational factors.
Term
Person/Organization Fit:
Definition
Important from a “values’ perspective, with many organizations trying to positively link a person’s principles to the values of the company. Organizations tend to favor job applicants who effectively blend into how business is conducted.
Term
Person/Organization Fit:
Definition
A key selection consideration b/c of how employees’ & customers’ beliefs @ the organization are influenced by this.
Term
Placement:
Definition
Fitting the person to the right job.
Term
Placement:
Definition
should be seen primarily as a matching process. How well an employee is matched to a job can affect the amount and quality of the employee’s work, as well as the training and operating costs required to prepare the individual for work life. Further, employee morale is an issue because good fit encourages individuals to be positive about their jobs and what they accomplish.
Term
Person/job fit:
Definition
Matching the KSAs of individuals with the characteristics of jobs. Related not only to satisfaction with work but also to commitment to a company, and to quitting intentions.
Term
Realistic Job Preview:
Definition
Process through which a job applicant receives an accurate picture of a job.
Term
Truth-In-Hiring Law Suits:
Definition
Recruiters may exaggerate promotional opportunities, pay, or even the company’s financial position in an attempt to hire a candidate. However, a candidate who leaves a good job to accept a position and later discovers such exaggerations may choose to sue the company for misrepresenting the job.
Term
Application Disclaimers:
Definition
Application forms should contain disclaimers and notices so that appropriate legal protections are clearly stated.
Term
Application Disclaimers: These recommended disclosers include:
Definition

Reference contacts

Employment testing 

Application time limit 

Information falsification

Employment-at-will

Term
EEOC Considerations and Application Forms: Definition
Definition
An organization should retain all applications and hiring-related documents and records for 3 years. Guidelines from this organization _____and court decisions require that the data requested on application forms must be job related.
Term
EEOC Considerations and Application Forms Though frequently found on application forms, questions that ask for the following are illegal:
Definition
        • Marital status
        • Height/weight
        • Number and ages of dependents
        • Information on spouse
        • Date of high school graduation
        • Contact in case of emergency
Term
Cognitive ability tests:
Definition
Tests that measure an individual’s thinking, memory, reasoning, verbal, and mathematical abilities.
Term
Cognitive ability tests:
Definition
Tests such as these can be used to determines applicants’ basic knowledge of terminology and concepts, word fluency, spatial orientation, comprehension and retention span, general and mental ability, and conceptual reasoning.
Term
Physical Ability Tests:
Definition
Tests that measure an individual’s abilities such as strength, endurance, and muscular movement.
Term
Psycomotor tests:
Definition
Tests that measure dexterity, hand-eye coordination, arm-hand steadiness, and other factors.
Term
Situational judgment tests:
Definition
Designed to measure a person’s judgment in work settings. The candidate is given situation and a list of possible solutions to the problem. The candidate then has to make judgments about how to deal with the situation. A form of job simulation.
Term
Structured Interviews:
Definition
Interview that uses a set of standardized questions asked of all applicants so that comparisons can be made more easily. This allows for an interviewer to prepare job-related questions in advance and then completed a standardized interviewee evaluation form that provides documentation indicating why one applicant was selected over another.
Term
Behavioral Interview:
Definition
Interview in which applicants give specific examples of how they have performed a certain task or handled a problem in the past, which may predict future actions and show how applicants are best suited for current jobs.
Term
Situational Interview:
Definition
Structured interview that contains questions about how applicants might handle specific job situations. Interview questions and possible responses are based on job analysis and checked by job experts to ensure content validity.
Term
Nondirective interview:
Definition
Interview that uses questions developed from the answers to previous questions. The interviewer asks general questions designed to prompt applicants to describe themselves. Then the responses are used to shape the next question. Difficulties arrive when comparing applicants by obtaining comparable data from various applicants.
Term
Situation, Tactic, Action, & Result. Used in a behavioral interview.
Definition
STAR:
Term
Stress interview:
Definition
Interview designed to create anxiety and put pressure on applicants to see how they respond. The interviewer assumes an extremely aggressive and insulting posture. Firms using this approach often justify doing so because employees will encounter high degrees of job stress.
Term
Panel Interview:
Definition
Interview in which several interviewers meet with candidate at the same time.
Term
Team interviews:
Definition
Interviews in which applicant are interviewed by the team members with whom they will work.
Term
Negligent Hiring:
Definition
Occurs when an employer fails to check an employee’s background and the employee injures someone on the job.
Term
Negligent Retention:
Definition
Occurs when an employer becomes aware that an employee may be unfit for work but continues to employ the person, and the person injures someone.
Term
Hard Skills:
Definition
Cognitive skills, education, and technical skills
Term
Soft Skills:
Definition
Noncognitive abilities that are complementary to outstanding job performance:
Term
Noncognitive abilities that are complementary to outstanding job performance:soft skills list them
Definition
• Empathy
• Openness
• Cooperation
• Interpersonal style
• Conscientiousness
• Leadership
• Integrity
• Ethical behavior
• Effort
• Emotional intelligence
Term
Training:
Definition
Process whereby people acquire capabilities to perform jobs
Term
Strategic Training:
Definition
Helps the organization accomplish its goals. Requires HR and training professionals to get intimately involved with the business and to partner with operating managers to help solve their problems, thus making significant contributions to organizational results.
Term
Knowledge management:
Definition
The way an organization indentifies and leverages knowledge in order to be competitive. Creates value by using organizational intellectual capital.
Term
Performance consulting:
Definition
Process in which a trainer and on organization work together to decide how to improve organizational and individual results.
Term
Orientation:
Definition
Planned introduction of new employees to their jobs, coworkers, and the organization.
Term
Tenure Overturn Rate: Evaluating Orientation and Metrics
Definition
• One of the specific metrics used to evaluate effectiveness of orientation training.
• What percentage of new hires of 6 months or less left the organization?
Term
New Hires failure factor: Evaluating Orientation and Metrics
Definition
• One of the specific metrics used to evaluate effectiveness of orientation training. • What percentage of the total annual turnover was new hires?
Term
Employee upgrade rate: Evaluating Orientation and Metrics
Definition
• One of the specific metrics used to evaluate effectiveness of orientation training.
• What percentage of new employees received a higher performance rating than previously?
Term
Adult Learning:
Definition
Ways in which adults learn differently than younger people.
Term
Overlearning:
Definition
Repeated practice even after a learner has mastered the performance. Responses are automatic, second nature.
Term
Learning Styles:
Definition
People learn in different ways and when trainers use multiple methods a more effective training outcome is achieved. Includes: auditory, tactile, and visual.
Term
Cross Training:
Definition
Training people to do more than one job. Advantages for employers include flexibility and development
Term
Informal Training:
Definition
Training that occurs through interactions and feedback among employees.
Term
Simulations:
Definition
Computer-supported within e-learning, can replicate the psychological and behavioral requirements of a task, often in addition to providing some amont of physical resemblance to the trainee’s work environment.
Term
Cost-benefit analysis:
Definition
Comparison of costs and benefits associated with training.
Term
Four stages in calculating training costs and benefits
Definition
1. Determine training costs
2. Identify potential savings results
3. Compute potential savings
4. Conduct costs and savings benefits comparisons
Term
Succession Planning:
Definition
The basis for dealing successfully with staffing surprises.
Term
Potential vs. Performance:
Definition
Another focus of succession planning. When developing succession plans for jobs and identifying candidates, focusing only on potential may be too narrow.
Term
Organization-centered Career Planning:
Definition
Career planning that focuses on identifying career paths that provide for the logical progression of people between jobs in an organization.
Term
Individual-centered career planning:
Definition
Career planning that focuses on an individual’s responsibility for a career rather than on organizational needs.
Term
Career paths:
Definition
Represent employees’ movements through opportunities over time.
Term
Dual-career couples:
Definition
Problem areas are family issues and job transfers that require relocations. Both mates are managers, professionals, or technicians.
Term
Repatriation:
Definition
Planning, training, and reassignment of global employees back to their home countries. Back in the home organization, these employees must readjust to closer working and reporting relationships with other corporate employees. What is their status going to be like when they return is another concern.
Term
Glass Ceiling:
Definition
The situation in which women fail to progress into top and senior management positions.
Term
Job rotation:
Definition
Process of moving a person from job to job. Fosters greater understanding of organization and aids with retention making individuals more versatile, stronger skills, and reducing boredom
Term
Sabbatical:
Definition
Time off the job to develop and rejuvenate oneself. Paid or unpaid time off to work on socially desirable projects usually 3-6 mos.
Term
Management Mentoring:
Definition
Relationship in which experienced managers aid individuals in the earlier stages of their careers. Such a relationship provides an environment for conveying technical, interpersonal, and organizational skills from a more experienced person to a designated less-experienced person.
Supporting users have an ad free experience!