Term
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Definition
| The extent to which individual workers have freedom to determine how to complete work |
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Term
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Definition
| Characteristics and capabilities that people need to succeed in work assignments |
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Term
| Competency Modeling (134) |
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Definition
| An alternative to traditional job analysis that focuses on a broader set of characteristics that workers need to effectively perform job duties |
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Term
| Compressed Workweek (142) |
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Definition
| Working more than 8 hours in a shift so that 40 hours of work are completed in fewer than 5 days |
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Term
| Critical-incidents technique (130) |
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Definition
| A method of job analysis in which job agents identify instances of effective and ineffective behavior exhibited by people in a specific position |
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Term
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Definition
| The process of dividing work tasks so that employees perform specific pieces of the work process, which allows them to specialize |
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Term
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Definition
| An approach to designing work tasks that focuses on correct posture and movement |
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Term
| Family-to-work conflict (141) |
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Definition
| Problems that occur when meeting family obligations negatively influences work behavior and outcomes |
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Term
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Definition
| A scheduling policy that allows employees to determine the exact hours they will work within a specific band of time |
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Term
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Definition
| The process of coordinating efforts so that employees work together |
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Term
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Definition
| The extent to which a worker's actions affect and are affected by the actions of others |
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Term
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Definition
| A collection of tasks that defines the work duties of an employee |
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Term
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Definition
| The process of systematically collecting information about the tasks that workers perform |
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Term
| Job Analysis Interview (127) |
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Definition
| Face-to-face meeting with the purpose of learning about a worker's duties and responbilities |
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Term
| Job Analysis Observation (128) |
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Definition
| The process of watching workers perform tasks to learn about duties and responsibilities |
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Term
| Job Analysis Questionnaire (128) |
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Definition
| A series of written questions that seeks information about a worker's duties and responsibilities |
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Term
| Job Characteristics Model (137) |
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Definition
| A form of motivational job design that focuses on creating work that employees enjoy doing |
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Term
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Definition
| Task statements that define the work tasks to be done by someone in a particular position |
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Term
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Definition
| The process of deciding what tasks will be grouped together to define the duties of someone in a particular work position |
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Term
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Definition
| The process of reassessing task groupings to create new sets of duties that workers in particular positions are required to do |
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Term
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Definition
| Listing of the knowledge, skills, and abilities needed to perform the tasks described in a job description |
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Term
| Occupational Information Network (127) |
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Definition
| An online source of information about jobs and careers |
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Term
| Position Analysis Questionnaire [PAQ] (131) |
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Definition
| A method of job analysis that muses a structured questionnaire to learn about work activities |
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Term
| Reciprocal Processing (122) |
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Definition
| Work organized around teams such that workers constantly adjust to the task inputs of others |
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Term
| Scientific Management (137) |
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Definition
| A set of management principles that focus on efficiency and standardization of processes |
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Term
| Sequential Processing (121) |
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Definition
| Work organized around an assembly line such that the completed tasks of one employee feed directly into the tasks of another employee |
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Term
| Task Analysis Inventory (130) |
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Definition
| A method of job analysis in which job agents rate the frequency and importance of tasks associated with a specific set of work duties |
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Term
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Definition
| Completion of work through voice and data lines such as telephone and high-speed Internet connections |
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Term
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Definition
| The process of assigning and coordinating work tasks among employees |
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Term
| Work-to-family Conflict (141) |
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Definition
| Problems that occur when meeting work obligations negatively influences behavior and outcomes at home |
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