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HRIR 3042
Chapter 12 - Power and Influence in the Workplace
10
Other
Undergraduate 3
04/21/2008

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Term
Power
Definition
Capacity of a person, team, or organization to influence others
Term
sources of power
Definition
Legitimate, Reward, Coercive, Expert, Referent
Term
Legitimate Power
Definition
Agreement that people in certain roles can request certain behaviors of others
Based on job descriptions and mutual agreement from those expected to abide by this authority
Legitimate power range (zone of indifference) is higher in high power distance cultures
Term
Reward
Definition
§Ability to control the allocation of rewards valued by others and to remove negative sanctions
§Operates upward as well as downward
Term
Coercive
Definition
§Ability to apply punishment
§Exists upward as well as downward
§Peer pressure is a form of coercive power
Term
Expert
Definition
§Individual’s or work unit’s capacity to influence others by possessing knowledge or skills that they value
§Employees gaining expert power over companies in knowledge economy
Term
Referent
Definition
§Occurs when others identify with, like, or otherwise respect the person
§Associated with charismatic leadership
Term
Socialized Power
Definition
using influence to accomplish group goals
Term
Personalized Power
Definition
using influence to benefit the self without regard for the group
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