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HR10
PHR CERT flash cards
52
Other
Undergraduate 1
03/27/2012

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Term
interest based bargaining (IBB)
Definition
form of principled bargaining based on the concept that both sides in the negitiation have harmonious interests.
Term
internal equity
Definition
equitable ranking of one job relative ot others within an organizations
Term
inter rater reliability
Definition
use of multiple raters to reduce the possibility of rating errors due to bias
Term
intrinsic reward
Definition
"noncompensatory reward that encourages individual employee self esteem, ie, satisfaction from challenging work"
Term
job bidding
Definition
allows employees to express interest in positions before they become available
Term
job group analysis
Definition
component of an AAP that places job titles with similar duties an responsibilities into groups for analysis
Term
job pricing
Definition
"process used to determine the appropriate pay for a new position or one that has changed significantly. Process involves reviewing the job description, matching the job to a salary survey, reviewing the various compensation components in the survey, and recommending an appropropriate salary or wage"
Term
just-in-time inventory
Definition
inventory system designed to reduce inventory costs by the frequent purchase of small amounts of supplies
Term
knowledge-of-predictor bias
Definition
form of bias that occurs when the interviewer is aware that the candidate scored particularly high or low on an assessment and allows this knowledge to influence the selection process.
Term
learning evaluation method
Definition
(Kirkpatrick) 2nd level of training evaluation model; uses a test to measure whether or not the participants learned the information that waws presented.
Term
learning organizations
Definition
"innovative environments in which knowledge is originated, obtained and freely shared in respons to environmental changes that affect the ability of the organization to compete"
Term
leniency bias
Definition
interview tends to go easy on a candidate and give a higher rating than is warranted
Term
line functions
Definition
concerned with making decisions about operating needs (ie production and sales)
Term
low-context culture
Definition
where people rely on what is said to discern what is meant
Term
maintenance of membership
Definition
"clause in union contract that allows employees to choose whether or not to join the union, but once they join, requires that they remain members until the expireation fo the contract. The ee must notify the union to discontinue menbership within 30 days of the contract expiration"
Term
management development
Definition
"upgrades a mgr skills so that they can better motivate ees, delegate work, manage time / productivity, set goals, plan and communicate effectively"
Term
mental models
Definition
(Senge) 1 of 5 disciplines of learning organizations used to describe deep-seated beliefs that color perceptions and affect how individuals see the world around them and react to it.
Term
mid-point progression
Definition
"the difference between midpoints of consecutive grades, generally narrower for lower grades and increasing for higher grades"
Term
mid-range plans
Definition
"business strategies, goals, or objectives projected to be achieved in one to three years"
Term
mode
Definition
number that occurs most frequently in a set of numbers
Term
money purchase plan
Definition
defined contribution plan that uses fixed percentage of ee's earnings to defer compensation; works well for orgs with stable earnings.
Term
motivation / hygiene theory
Definition
"(herzberg) theory of motivation: challenging work (motivation) vs. the desire to avoid unpleasant experiences (hygiene); aka, the two factor theory"
Term
multi-employer bargaining
Definition
the union negotiates with more than one employer in an industry or region at a time
Term
multi-unit bargaining
Definition
aka coordinated bargaining; several unions represent different bargaining units in the company and the er negotiates with the unions for more than one bargaining unit at the same time
Term
multiple linear regression
Definition
used to measure the relationship between several variables to forecast another
Term
National Institute of Occupational Safety and Health
Definition
NIOSH - charged with researching and evaluating workplace hazards and recommending ways to reduce the effects of those hazards on workers. Also supports education and training in the field of occupational safety and health by developing and providing education al materials and training aids
Term
National Labor Relations Board
Definition
NLRB; enforces provisions of the National Labor Relations Act; conducts elections and preents and remedies unfair labor practices. Respons to charges filed in its office.
Term
negative emphasis bias
Definition
interviewer allows a small amount of negative information to outweigh positive information about the candidate or employee
Term
negatively accelerating learning curve
Definition
learning increments are large in the beginning but become smaller as practice continues.
Term
nominal group technique
Definition
"meeting format that elicits participateion from all members of a group in order to arrive at the best possible solution to a problem. Write down, then present an idea, then as a group prioritize and build consensus uintil a resolution is agreed upon. "
Term
nonforfeitable
Definition
"in deferred comp, a nonforfeitable claim is one that exists due to a particpant's services. They are unconditional and legally enforceable. "
Term
nonqualified retirement plan
Definition
the benefits exceed the limitations of qualified plans or do not meet other IRS requirements for favorable tax treatment
Term
nonqualified stock options
Definition
offered to ees at the market or a reduced price. Ers can benefit from the possibility of an increase in stock value whithout risking a large amount of cash. Nonqual options are the most common type of stock options and can be used for consultants and external members of the board of directors and employees.
Term
nonverbal bias
Definition
interviewer is influenced by body language.
Term
ombudsman
Definition
impartial person not involved in a dispute who can speak with the parties and suggest alternative solutions
Term
one-on-one training
Definition
inexperienced worker is pair with an experienced supervisor who utilizeds a variety of techniques to provide the worker with the information and hands on experience necessary to do that job
Term
opening conference
Definition
"1st step in an OSHA inspection, where the inspector explains why the site was selected, the purpose of the visit, and the scope of the inspection and the standards that apply to the worksite"
Term
operations
Definition
organizational function that emcompass all the activities necessary to produce the goods / services of the business
Term
organizational development
Definition
"systematic method to examine an org's technology, processes structure, and HR"
Term
organizational level training
Definition
"training that focuses on preparing for future needs. May encompass entire org, dept, or divisions"
Term
organizational picketing
Definition
when the union wants to attract eemployees to become members and authorize the union to represent them to the employer
Term
organizational profile
Definition
"AAP that describes org structure (ie, orgchart or workforce analysis)"
Term
OSHA Alliance Program
Definition
avenue for small business owner associations to collaborate with the govt in promoting workplace health / safety
Term
outside director
Definition
member of board of directors from outside the company
Term
parallel bargaining
Definition
"the union negotiates with more than one employer in an industry or region at a time, and uses the gain as a base for the next employer"
Term
pareto chart
Definition
graphical representation of the 80/20 rule; 80% of the problems are caused by 20% of the reasons. Will point out the area of concern with the greatest return when corrected
Term
partially self-funded plan
Definition
health and welfare benefit plan in which the employer utilizes stop-loss insurance and agrees upon a preset maximum coverage amount htat will be paid from the claim fund for each participant before the insurance company begins to pay the claim.
Term
party in interest
Definition
pension plan participant
Term
passive training methods
Definition
"training in which the learner listens to and absorbs the information. Ie, conferences, lectures, distance learning, etc."
Term
payrolling
Definition
allows the organization to refer individuals they want to hire to an agency; agency hires them or work and provides payroll services for a fixed fee or % of salary (less than agency)
Term
peer review panel
Definition
Alt Dispute Resolution method
Term
performance based training
Definition
utilzed to correct performance problems in highly technical or hazardous professions. Provides opportunities to practice & demonstrate the skill / knowledge until the proficiencey is mastered
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