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| Types of Interview Questions |
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Situational Behavioral Job Knowledge |
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| What would you do in a certain situation |
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| How you behaved in the past in a certain situation |
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| what experience and previous knowledge you have |
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| the characteristic that refers to the consistency of scores obtained by the same person when retested with the identical or equivalent tests |
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| the accuracy with which a test, interview, and so on measures what its purports to measure or fulfills the function it was designed to fill |
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| the test contains a fair sample of the tasks and skills actually needed for the job in question |
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| based on showing that scores (predictors) on the test are leated to job performance (criterion) |
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On-the-job Vestibule Apprenticeship |
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Coaching: educating, instructing, and training subordinates Job rotation Example: factory worker |
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learn on actual or simulated equipment that would use be used on the job, but are trained off the job Example: pilot |
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structured process by which individuals become skilled workers through a combination of formal instruction and OJT Example: hair stylist |
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| composed of the employee's immediate supervisor and 3 or 4 other supervisors |
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| Reasons to use Rating Committee |
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helps cancel out bias see different facets of the employee's performance |
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| Performance Appraisal Problems |
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Central Tendency error Halo or horns error Strictness or leniency |
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| rating everyon as average or in the middle because you avoid high or low ratings |
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| rating someone based on one aspect rather than all the asapects of the rating process |
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| everyone gets rated as terrible or excellent |
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| How to avoid Central Tendency Error |
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| rank employees rather than use a graphic rating scale |
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| How to avoid Halor or Horns Error |
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| be aware that you really like something or really dislike something and make sure you don't let it affect your overall perception of the employee's performance |
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| How to avoid Strictness or Leniency |
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1. concuct salary survey 2. determine worht of each job 3. group similar jobs into pay grades 4. Price each pay grade 5. Develop rate ranges |
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| formal or informal surveys of what otheer employers are paying for similar jobs |
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| comparison of jobs to determine the worth of one job relative to another |
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| comprises job of approximately equal difficulty or mportance as determined by job evaluation |
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| shows the relationship between the relative value of a job and the average wage paid for the job |
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| create steps corresponding with pay rates within each pay grade |
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