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| Monetary and non-monetary rewards provided by companies to attract, motivate, and retain employees |
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| Basic compensation that an employee receives, usually as a wage of salary |
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| Payments calculated directly from the amount of time worked by employees |
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| Consistent payments made each period regardless of the number of hours worked |
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| Compensation linked directly to individual, team, or organizational performance |
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| Indirect rewards given to an employee or group of employees as part of membership in the organization |
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| Assumes that individuals who have worked another year are entitled to pay increases, with little regard for performance differences |
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| Pay-for-Performance Philosophy |
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| Requires that compensation changes reflect performance differences |
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| Perceived fairness between what a person does and what the person receives |
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| Perceived fairness of the process and procedures used to make decisions about employees |
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| Perceived fairness in the distribution of outcomes |
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| Rewards individuals for the capabilities they demonstrate and acquire |
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| Earnings that are supposed to meet the basic needs of an individual working for an organization |
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| Employees who are not paid overtime |
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| Employees who must be paid overtime |
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| The concept that the pay for all jobs requiring comparable knowledge, skills, and abilities should be the same even if actual job duties and market rates differ significantly |
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| A court order that directs an employer to set aside a portion of an employee's wages to pay a debt owed to a creditor |
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| Formal systematic means to identify the relative worth of jobs within an organization |
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| Job value commonly present throughout a group of jobs within an organization |
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| Use of market pay data to identify the relative value of jobs based on what other employers pay for similar jobs |
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| Collection of data on compensation rates for workers performing similar jobs in other organizations |
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| Jobs found in many organizations that can be used for the purposes of comparison |
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| Group of jobs having common organizational characteristics |
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| Groupings of individual jobs having approximately the same job worth |
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| Graph line that shows the relationship between job value as determined by job evaluation points and job value as determined by pay survey rates |
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| Grouping jobs into pay grades based on similar market survey amounts |
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| Practice of using fewer pay grades with much broader ranges than in traditional compensation systems |
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| Incumbent who is paid above the range set for a job |
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| Incumbent who is paid below the range set for a job |
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| Occurs when the pay differences among individuals with different levels of experience and performance become small |
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| Pay level divided by the midpoint of the pay range |
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| Time spent in an organization or on a particular job |
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| One-time payment of all or part of a yearly pay increase |
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| Compensation linked to individual, group/team, and/or organizational performance |
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| Straight piece-rate system |
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Definition
| Pay system in which wages are determined by multiplying the number of units produced by the piece rate for one unit |
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| One-time payment that does not become part of the employee's base pay |
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| System of sharing with employees greater-than-expected gains in profits and/or productivity |
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| System to distribute a portion of the profits of an organization to employees |
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| Plan that gives employees the right to purchase a fixed number of shares of company stock at a specified price for a limited period of time |
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| Employee Stock Ownership Plan (ESOP) |
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Definition
| Plan designed to give employees significant stock ownership in their employers |
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| Compensation computed as a percentage of sales in units or dollars |
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| Amount advanced against, and repaid from, future commissions earned by the employee |
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| Special benefits (usually non-cash items) for executives |
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| Subgroup of the board of directors that is composed of directors who are not officers of the firm |
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| An indirect reward given to an employee or group of employees for organizational membership |
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| Program that allows employees to select the benefits they prefer from groups of benefits established by the employer |
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| Situation in which only higher-risk employees select and use certain benefits |
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| Security benefits provided to persons who are injured on the job |
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| Security benefit voluntarily offered by employers to individuals whose jobs are eliminated or who leave by mutual agreement with their employers |
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| Strategy of requiring employees to pay a portion of the cost of insurance premiums, medical care, and prescription drugs |
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| Approaches that monitor and reduce medical costs through restrictions and market system alternatives |
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| Preferred Provider Organization (PPO) |
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Definition
| A health care provider that contracts with an employer or an employer group to supply health care services to employees at a competitive rate |
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| Health Maintenance Organization (HMO) |
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Definition
| Plan that provides services for a fixed period on a prepaid basis |
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| Audit of services and costs billed by health care providers |
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| Consumer-Driven (CDH) Plan |
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| Health plan that provides employer financial contributions to employees to help cover their health-related expenses |
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| High-deductible health plans with federal tax advantages |
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| Health Reimbursement Arrangements (HRA) |
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| Health plan in which the employer sets aside money in a health reimbursement account to help employees pay for qualified medical expenses |
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| Flexible Spending Accounts |
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Definition
| Benefit plans that allow employees to contribute pretax dollars to fund certain additional benefits |
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| Retirement program established and funded by the employer and employees |
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| Retirement program in which employees are promised a pension amount based on age and service |
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| Defined-contribution plan |
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Definition
| Retirement program in which the employer makes an annual payment to an employee's pension account |
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| Retirement program in which benefits are based on an accumulation of annual company contributions plus interest credited each year |
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| Pension plan in which the money for pension benefits is paid by both employees and the employer |
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| Pension plan in which all the funds for pension benefits are provided by the employer |
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| Right of employees to receive certain benefits from their pension plans |
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| A pension plan feature that allows employees to move their pension benefits from one employer to another |
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| Agreement in which a percentage of an employee's pay is withheld and invested in a tax-deferred account |
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| Plan in which the employer provides matching funds equal to the amount invested by the employee for the purchase of stock in the company |
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| Health condition requiring in-patient, hospital, hospice, or residential medical care or continuing physician care |
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| Extra pay for not taking sick leave |
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| Plan that combines all sick leave, vacation time, and holidays into a total number of hours or days that employees an take off with pay |
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| Involves responsibilities to consider physical, human, and financial factors to protect organizational and individual interests |
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| General state of physical, mental, and emotional well-being |
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| Condition in which the physical well-being of people is protected |
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| Protection of employees and organizational facilities |
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| Study and design of the work environment to address physical demands placed on individuals |
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| Cumulative trauma disorders |
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Definition
| Muscle and skeletal injuries that occur when workers repetitively use the same muscles to perform tasks |
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| Use of illicit substances or misuse of controlled substances, alcohol, or other drugs |
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| Supportive approach of facilitating and encouraging healthy actions and lifestyles among employees |
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| Programs designed to maintain or improve employee health before problems arise |
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| Employee assistance program |
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| Program that provides counseling and other help to employees having emotional, physical, or other personal problems |
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| Comprehensive review of organizational security |
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| Powers, privileges, or interests that belong by law, nature, or tradition |
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| Rights based on laws or statutes passed by federal, state, or local governments |
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| Obligations to perform certain tasks and duties |
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| Rights based on a specific contract between an employer and an employee |
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| Formal agreement that outlines the details of employment |
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| Agreements that prohibit individuals who leave an organization from working with an employer in the same line of business for a specified period of time |
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| Common-law doctrine stating that employers have the right to hire, fire, demote, or promote whomever they choose, unless there is a law or contract to the contrary |
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| Termination of an individual's employment for reasons that are illegal or improper |
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| Process of deliberately making conditions intolerable to get an employee to quit |
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| Reasonable justification for taking employment-related action |
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| Requirement that the employer use a fair process to determine employee wrongdoing and that the employee have an opportunity to explain and defend his or her actions |
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| Perceived fairness of the processes used to make decisions about employees |
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| Perceived fairness about how a person interacts with others |
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| A policy in which anyone with a complaint can talk with a manager, an HR representative, or an executive |
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| Process that uses a neutral third party to make a decision |
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| Individuals outside the normal chain of command who act as problem solvers for both management and employees |
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| An individual's freedom from unauthorized and unreasonable intrusion into personal affairs |
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| Individuals who report real or perceived wrongs committed by their employers |
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| General guidelines that focus organizational actions |
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| Customary methods of handling activities |
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| Specific guidelines that regulate and restrict the behavior of individuals |
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| Any failure by an employee to report for work as scheduled or to stay at work when scheduled |
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| Form of training that enforces organizational rules |
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| When an employee is removed from a job at an employer |
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| Agreement in which a terminated employee agrees not to sue the employer in exchange for specified benefits |
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| Formal association or workers that promotes the interest of its members through collective action |
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| Practice whereby union or worker reps are given positions on a company's board of directors |
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| Union whose members do one type of work, often using specialized skills and training |
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| Union that includes many persons working in the same industry or company, regardless of jobs held |
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| Group of autonomous unions |
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| A full-time union official who operates the union office and assists union members |
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| Employee elected to serve as the first-line rep of unionized workers |
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| State laws that prohibit requiring employees to join unions as a condition of obtaining or continuing employment |
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| Firm in which workers are not required to join or pay dues to a union |
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| Firm that requires individuals to join a union before they can be hired |
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| Practice in which unions hire and pay people to apply for jobs at certain companies to begin organizing efforts |
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| Card signed by employees to designate a union as their collective bargaining agent |
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| Employees eligible to select a single union to represent and bargain collectively for them |
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| Process whereby a union is removed as the representative of a group of employees |
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| Process whereby reps of management and workers negotiate over wages, hours, and other terms and conditions of employment |
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| Rights reserved so that the employer can manage, direct, and control its business |
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| Union security provisions |
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| Contract clauses to help the union obtain and retain members |
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| Collective bargaining issues identified specifically by labor laws or court decisions as subject to bargaining |
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| Collective bargaining issues that are not mandatory and that relate to certain jobs |
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| Collective bargaining issues that would require either party to take illegal action |
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| Process by which union members vote to accept the terms of a negotiate labor agreement |
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| Process by which a third party assists union and management negotiators to reach a voluntary settlement |
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| Process by which a thrid party helps the negotiators reach a settlement |
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| Process that uses a neutral third party to make a decision |
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| Work stoppage in which union members refuse to work in order to put pressure on an employer |
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| Shutdown of company operations undertaken by management to prevent union members from working |
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| Indication of employee dissatisfaction |
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| Complaint formally stated in writing |
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| Formal channels of communication used to resolve grievances |
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| Means by which a third party settles disputes arising from different interpretations of labor contract |
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